Cancel CRUNCHBASE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crunchbase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Crunchbase: Easy Method
What is Crunchbase
Overview
Crunchbase is a SaaS platform and business database for finding information on companies, funding rounds, acquisitions, investors, and market activity.
It is used by sales, recruiting, investment and research teams to find prospects, track deals, and monitor industry trends.
Who uses Crunchbase
Typical users include venture capitalists, corporate development teams, sales and marketing professionals, and market researchers.
Crunchbase offers tiered paid plans (Pro, Business, etc.) and short trials to evaluate the service before purchase.
How to cancel Crunchbase
Cancel via the website (recommended)
- Log in to your Crunchbase account at crunchbase.com.
- Go to Account → Account Settings → Subscriptions & Billing.
- Click "Cancel Seats" or "Cancel Subscription" and follow the on‑screen confirmation steps.
Cancel a free trial
- Follow the same Account Settings path while signed in to cancel a 7‑day trial.
- You keep access for the remainder of the trial period after cancellation.
What happens when you cancel
Access and renewal
After cancelling via the website, your subscription remains active until the end of the current billing period.
Automatic renewal stops at the period end; you retain access until that date but are not billed again.
Data and exports
Your account data, saved searches, and alerts remain associated with your account unless you delete them manually.
Note: exporting data can affect refund eligibility (see refund section).
Will I get a refund?
Standard refund policy
Crunchbase may issue refunds for web purchases if requested within 7 days of payment and no data has been exported during that period.
After 7 days, refunds are generally not issued; Crunchbase Terms of Service state payments are nonrefundable except as expressly provided.
Exceptions and export rule
- Exporting any data (during trial or paid use) voids refund eligibility.
- New York residents may have a 14‑day right for certain increased charges under local law, subject to the same export restriction.
Crunchbase plans and pricing
Pricing summary
Crunchbase lists USD pricing; the table below shows approximate AED conversions using 1 USD ≈ 3.67 AED.
VAT, payment gateway fees, or gateway conversion markups are not included and final charged amounts may vary.
Plans
| Plan | Billing | Approx. Price (AED) | Key features |
|---|---|---|---|
| Pro (monthly) | Monthly | ≈ AED 362.00 / month | Advanced search, alerts, AI search, up to 2,000 exports/month (US$99/month option) |
| Pro (annual) | Annually | ≈ AED 1,822.00 / year | Full Pro access with ~38% first‑year saving vs monthly (US$588/year) |
| Business (annual equivalent) | Annually (shown as monthly equivalent) | ≈ AED 736.00 / month equivalent | All Pro features plus AI insights, predictive analytics, ~5,000 exports/month (US$199/month billed annually) |
Your consumer rights in United Arab Emirates
Crunchbase policy vs UAE law
Crunchbase’s refund and cancellation practice is a voluntary company policy; their site does not cite a UAE statutory right of withdrawal or 14‑day cooling‑off period.
Therefore, in practice UAE users rely on Crunchbase’s stated 7‑day refund window and the platform’s terms.
Practical steps for UAE users
- Keep copies of invoices, confirmation emails, and timestamps of cancellation requests.
- If you believe your consumer rights are breached, contact your card issuer and the UAE Ministry of Economy Consumer Protection for guidance: moe.gov.ae.
Customer experiences
What users praise
Many users find Crunchbase excellent for prospecting, especially for VC, M&A and investor targeting.
Users report significant time savings and useful search and alert features for dealflow and lead generation.
Common complaints
Reported negatives include surprise charges after trials, confusing cancellation flows, and slow or unhelpful refund responses.
Other criticisms mention occasional data inaccuracies, pricing concerns, and limited mobile experience.
Documentation checklist
What to gather before cancelling
- Account email and user name used to sign in.
- Invoice or receipt for the charge you want refunded (date and amount).
- Payment method details (last four digits of card or payment provider ID).
Evidence to support a refund request
- Screenshot or copy of your cancellation confirmation (if available).
- Date/time of any exported data (if applicable) - exports void refunds.
- Any support ticket or email correspondence with Crunchbase.
Common mistakes
Not confirming cancellation
Users sometimes assume cancellation is complete without verifying the on‑screen confirmation or a follow‑up email.
Always check Account Settings for subscription status and save confirmation screenshots or emails.
Exporting data before requesting a refund
Exporting data during a trial or refund window disqualifies you from refunds under Crunchbase policy.
If you plan to request a refund, do not export data until the refund outcome is final.
Comparative recap
Quick comparison
| Feature / Plan | Pro (monthly) | Pro (annual) | Business (annual) |
|---|---|---|---|
| Approx. price (AED) | ≈ AED 362 / month | ≈ AED 1,822 / year | ≈ AED 736 / month equivalent |
| Exports per month | Up to 2,000 | Up to 2,000 | ~5,000 |
| Advanced analytics / AI | AI search | AI search (annual savings) | AI insights & predictive analytics |
| Refund window | 7 days if no exports | 7 days if no exports | 7 days if no exports |
After cancelling
Useful Crunchbase links
- Crunchbase homepage: crunchbase.com
- Crunchbase Support and Help Center: support.crunchbase.com
- Crunchbase Terms of Service / legal pages: about.crunchbase.com
Next steps and recommendations
Save any cancellation confirmations and monitor your card statement for residual charges.
If you need a refund, submit a support request promptly within the 7‑day window and avoid exporting data during that time.
Address
Crunchbase corporate address
Crunchbase, Inc., 564 Market Street, Suite 700, San Francisco, California 94104, USA.
Support contact
Use the official Help Center for billing and cancellation requests: support.crunchbase.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.