cancellation Crunchbase: Easy Method

What is Crunchbase

Overview

Crunchbase is a SaaS platform and business database for finding information on companies, funding rounds, acquisitions, investors, and market activity.

It is used by sales, recruiting, investment and research teams to find prospects, track deals, and monitor industry trends.

Who uses Crunchbase

Typical users include venture capitalists, corporate development teams, sales and marketing professionals, and market researchers.

Crunchbase offers tiered paid plans (Pro, Business, etc.) and short trials to evaluate the service before purchase.

How to cancel Crunchbase

Cancel via the website (recommended)

• Log in to your Crunchbase account at crunchbase.com.
• Go to Account → Account Settings → Subscriptions & Billing.
• Click "Cancel Seats" or "Cancel Subscription" and follow the on‑screen confirmation steps.

Cancel a free trial

• Follow the same Account Settings path while signed in to cancel a 7‑day trial.
• You keep access for the remainder of the trial period after cancellation.

What happens when you cancel

Access and renewal

After cancelling via the website, your subscription remains active until the end of the current billing period.

Automatic renewal stops at the period end; you retain access until that date but are not billed again.

Data and exports

Your account data, saved searches, and alerts remain associated with your account unless you delete them manually.

Note: exporting data can affect refund eligibility (see refund section).

Will I get a refund?

Standard refund policy

Crunchbase may issue refunds for web purchases if requested within 7 days of payment and no data has been exported during that period.

After 7 days, refunds are generally not issued; Crunchbase Terms of Service state payments are nonrefundable except as expressly provided.

Exceptions and export rule

• Exporting any data (during trial or paid use) voids refund eligibility.
• New York residents may have a 14‑day right for certain increased charges under local law, subject to the same export restriction.

Crunchbase plans and pricing

Pricing summary

Crunchbase lists USD pricing; the table below shows approximate AED conversions using 1 USD ≈ 3.67 AED.

VAT, payment gateway fees, or gateway conversion markups are not included and final charged amounts may vary.

Plans

Your consumer rights in United Arab Emirates

Crunchbase policy vs UAE law

Crunchbase’s refund and cancellation practice is a voluntary company policy; their site does not cite a UAE statutory right of withdrawal or 14‑day cooling‑off period.

Therefore, in practice UAE users rely on Crunchbase’s stated 7‑day refund window and the platform’s terms.

Practical steps for UAE users

• Keep copies of invoices, confirmation emails, and timestamps of cancellation requests.
• If you believe your consumer rights are breached, contact your card issuer and the UAE Ministry of Economy Consumer Protection for guidance: moe.gov.ae.

Customer experiences

What users praise

Many users find Crunchbase excellent for prospecting, especially for VC, M&A and investor targeting.

Users report significant time savings and useful search and alert features for dealflow and lead generation.

Common complaints

Reported negatives include surprise charges after trials, confusing cancellation flows, and slow or unhelpful refund responses.

Other criticisms mention occasional data inaccuracies, pricing concerns, and limited mobile experience.

Documentation checklist

What to gather before cancelling

• Account email and user name used to sign in.
• Invoice or receipt for the charge you want refunded (date and amount).
• Payment method details (last four digits of card or payment provider ID).

Evidence to support a refund request

• Screenshot or copy of your cancellation confirmation (if available).
• Date/time of any exported data (if applicable) - exports void refunds.
• Any support ticket or email correspondence with Crunchbase.

Common mistakes

Not confirming cancellation

Users sometimes assume cancellation is complete without verifying the on‑screen confirmation or a follow‑up email.

Always check Account Settings for subscription status and save confirmation screenshots or emails.

Exporting data before requesting a refund

Exporting data during a trial or refund window disqualifies you from refunds under Crunchbase policy.

If you plan to request a refund, do not export data until the refund outcome is final.

Comparative recap

Quick comparison

After cancelling

Useful Crunchbase links

• Crunchbase homepage: crunchbase.com
• Crunchbase Support and Help Center: support.crunchbase.com
• Crunchbase Terms of Service / legal pages: about.crunchbase.com

Next steps and recommendations

Save any cancellation confirmations and monitor your card statement for residual charges.

If you need a refund, submit a support request promptly within the 7‑day window and avoid exporting data during that time.

Address

Crunchbase corporate address

Crunchbase, Inc., 564 Market Street, Suite 700, San Francisco, California 94104, USA.

Support contact

Use the official Help Center for billing and cancellation requests: support.crunchbase.com.