What is Cursor Ai
Overview
Cursor Ai is a subscription-based SaaS tool that helps developers with AI-powered code suggestions, debugging assistance, and workflow automation. It is offered by Anysphere, Inc. and delivered via web and mobile app stores.
Primary use
Users subscribe to gain access to features like extended agent limits, tab completions, background agents, and higher usage tiers for underlying models. Plans are billed monthly.
How to cancel Cursor Ai
Cancel via web (recommended)
- Sign in to your Cursor account at the Cursor dashboard.
- Go to Billing & Invoices → Manage Subscription → Cancel subscription.
- Confirm the cancellation. Access typically continues until the end of the current billing period.
- Official instructions: Cursor billing docs.
Cancel via mobile app stores
What happens when you cancel
Access after cancellation
When you cancel via the Cursor dashboard your access to paid features remains active until the end of the current billing period. You will not be charged for future periods after cancellation if completed before renewal.
Data and account state
Account data, projects, and settings are generally retained unless you delete your account. Export any important work before deleting the account or after subscription expiry to avoid accidental loss.
Will I get a refund?
Cursor's general refund stance
Cursor's Terms of Service state that payments are non‑refundable except as required by law. Pro rata refunds are only provided if Cursor terminates the subscription, not when a user cancels.
Exceptions and practical rules
- EU/UK/Turkey: Customers may be eligible for a 14‑day refund under local statutory cooling‑off rights (where applicable).
- All other customers (including UAE): Refunds are typically limited - 24 hours for monthly subscriptions or 72 hours for annual subscriptions; beyond that refunds are generally not available.
- Always check your payment method (App Store / Google Play) because those platforms handle billing and refund requests for in‑store purchases.
Cursor Ai plans and pricing
Pricing summary
Official pricing is listed in USD by Cursor. The AED amounts below are approximate conversions (1 USD ≈ 3.67 AED, Jan 2026) and shown for UAE reference only.
Plan table
| Plan | Price (approx. AED) | Period | Main features |
| Pro | AED 73.40 (approx.) | Monthly | Everything in Hobby, extended Agent limits, unlimited tab completions, background agents, large context windows |
| Pro+ | AED 220.20 (approx.) | Monthly | Everything in Pro, plus 3× usage on supported models |
| Ultra | AED 734 (approx.) | Monthly | Everything in Pro, plus 20× usage on models, priority access to new features |
| Teams | AED 146.80 / user (approx.) | Monthly | Everything in Pro, shared chats, centralized billing, analytics, SAML/OIDC SSO |
Your consumer rights in United Arab Emirates
General protections
UAE consumer protection laws may provide statutory rights for digital purchases, including cooling‑off or refund rights in certain circumstances.
How this affects Cursor Ai subscriptions
Cursor's contract terms cannot legally override applicable UAE consumer protection statutes. If you believe a local law applies, contact UAE consumer protection authorities for guidance and enforcement.
Customer experiences
Positive feedback
Some users praise Cursor for rapid product improvements, feature generosity, and helpful automation for coding workflows.
Negative feedback
Several users report concerns about opaque limits, rapid token consumption, billing disputes, UI instability, and slow or unresponsive support in refund or account‑related cases.
Documentation checklist
What to collect before contacting support
- Account email and username used with Cursor Ai.
- Subscription receipt or invoice showing date, amount, and payment method.
- Billing period and renewal date screenshots.
- App store purchase ID if bought through Apple or Google Play.
- Any support ticket numbers, timestamps, and screenshots of the issue.
Why this helps
Having complete documentation speeds up verification, supports refund claims, and clarifies the timeline if you escalate the issue to your bank or consumer authority.
Common mistakes
Canceling in the wrong place
Example: Cancelling via the website while the subscription was billed through Apple or Google Play. The marketplace (App Store/Google Play) must be used for those purchases.
Missing timing windows
Example: Expecting a refund outside the limited window. Cursor’s practical refund windows are short for non‑EU purchases, so act quickly and save all receipts.
Comparative recap
Quick method comparison
| Method | How to cancel | Refund handling | Notes |
| Web (Cursor dashboard) | Billing & Invoices → Manage Subscription → Cancel | Cursor controls refund policy; limited windows apply | Fastest; access retained until period end |
| Apple App Store (iOS) | Apple ID → Subscriptions → select Cursor → Cancel | Refunds handled by Apple; contact Apple Support | Cursor cannot cancel App Store subscriptions directly |
| Google Play (Android) | Google Play app → Subscriptions → select Cursor → Cancel | Refunds handled by Google Play; follow Google’s process | Billing and refunds go through Google Play |
After cancelling
Follow-up actions
- Download or export any important projects, settings, or data before access ends.
- Save receipts and confirmation emails for at least 60 days in case of disputes.
Helpful official links
Address
Corporate address
Anysphere, Inc.
2261 Market Street STE 86466, San Francisco, CA 94114
Support reminder
For account‑specific questions, use the Cursor documentation or your app store support channel for purchases made through those stores.