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Cv Genius

Cancel CV GENIUS online

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Termination letter drafted by a specialized lawyer
Sender
Cv Genius Cancel Subscription | Postclic
Cv Genius
Hertensteinstrasse 51
6004 Lucerne Switzerland
support@cvgenius.com
Subject: Cancellation of Cv Genius contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cv Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cv Genius
Hertensteinstrasse 51
6004 Lucerne , Switzerland
support@cvgenius.com
REF/2025GRHS4

cancellation Cv Genius: Easy Method

What is Cv Genius

Service overview

Cv Genius is a subscription-based web service that helps users create professional CVs and resumes using templates and customization tools.

The platform combines editor features and guidance to streamline the CV-building process for job applications.

How it is delivered

Cv Genius is primarily delivered as a web application with account-based subscriptions and may also be offered through mobile app stores.

Billing and subscription control depend on how you subscribed (direct on the website or via an app store).

How to cancel Cv Genius

If you subscribed on the Cv Genius website

  • Log in to your account on cvgenius.com.
  • Go to "My Account" or "Manage Subscription".
  • Select "Cancel Subscription" or deactivate the subscription and follow the on-screen prompts.
  • Note that cancellation typically takes effect immediately or at the end of the current billing period depending on the plan.

If you subscribed via an app store

  • Apple App Store subscriptions must be cancelled through your Apple ID subscription settings; Cv Genius cannot cancel these for you. See Apple's subscription support.
  • Google Play subscriptions must be cancelled in Google Play > Subscriptions. Cv Genius cannot cancel Google Play subscriptions for you. See Google Play subscription support.
  • Always confirm cancellation in the respective store to avoid unexpected renewals.

What happens when you cancel

Access to features

After cancellation you may retain access for the remainder of any paid billing period, depending on how Cv Genius applies your plan rules.

If cancellation is immediate, some features may be disabled right away; check the account status page after cancelling.

Renewal and billing

  • Automatic renewals stop once the subscription is cancelled in the correct system (website or app store).
  • If you cancel via an app store, you must confirm cancellation in that store to prevent future charges.

Data and account retention

Your account data (CVs, templates, settings) may remain accessible for a time after cancellation; retention periods are set by Cv Genius policies.

If you need data removed, contact support and request account deletion, keeping records of your request.

Will I get a refund?

General refund policy

Cv Genius generally does not offer refunds for unused time unless required by applicable law.

Timing of cancellation is important; cancelling after renewal usually does not entitle you to a refund.

Exceptions and steps

  • If local law requires a refund (see consumer rights), Cv Genius may issue one in accordance with that law.
  • If you believe you were charged in error, gather receipts and timestamps and contact Cv Genius support promptly.
  • If you subscribed via Apple or Google, refunds must follow those stores' refund processes and policies.

Cv Genius plans and pricing

Pricing availability

No official pricing in AED for Cv Genius was located. Published information shows USD pricing on the site at times.

For up-to-date pricing, contact Cv Genius or check your account page on the official site.

Contact for official pricing

Plan Price
Subscription plans Contact for pricing (check cvgenius.com)

Your consumer rights in United Arab Emirates

Overview of your rights

UAE consumer protection gives buyers rights against unfair terms and defective services and provides channels to lodge complaints.

These rights can include remedies such as repairs, replacements, or refunds when required by law or regulation.

How to escalate a dispute in the UAE

  • Contact Cv Genius support first and keep written records of all correspondence and receipts.
  • If unresolved, you can file a complaint with the UAE consumer protection authority (Ministry of Economy) or use local consumer complaint portals.
  • Consider contacting your bank to dispute unauthorized or recurring charges if the provider cannot resolve the issue.

Customer experiences

Positive feedback

Some users report high-quality CVs and responsive customer service that quickly resolved issues.

Positive reviews highlight professional output despite higher-than-expected monthly charges for some subscribers.

Negative feedback

Other users report difficulties cancelling online and needing to contact support or their bank to stop charges.

There are reports of confusing trial or renewal terms causing unexpected billing for some customers.

Documentation checklist

Before contacting support

  • Account email and username used for Cv Genius.
  • Order receipts, payment transaction IDs, and billing dates.
  • Screenshots showing subscription status and cancellation attempts.

If you escalate the dispute

  • Copy of Cv Genius terms of service (see Terms of Use).
  • Any email threads with Cv Genius support and timestamps of calls.
  • Bank or card statements showing the charges you are disputing.

Common mistakes

Canceling in the wrong place

A common error is attempting to cancel a subscription on the Cv Genius website when the subscription was purchased through Apple or Google Play.

If you cancel in the wrong system, the app store will still renew the subscription and you will be charged.

Assuming automatic refunds or immediate deletion

Many users assume cancellation triggers an automatic refund or immediate deletion of data; this is not typically the case.

Always check the cancellation confirmation and ask support about refunds and data retention explicitly.

Comparative recap

Quick comparison

The table below summarises cancellation paths, typical ease, and refund likelihood for each method.

Use this to choose your next step

Method Ease Refund likelihood Notes
Website (cvgenius.com) Medium - requires login and account navigation Low - refunds generally not offered unless law requires Cancellation may take effect immediately or end of billing period
Apple App Store Easy if you know your Apple ID settings Subject to Apple refund policy Must cancel via Apple subscriptions; Cv Genius cannot cancel this for you
Google Play Easy via Google Play subscriptions Subject to Google Play refund policy Must cancel via Google Play; Cv Genius cannot cancel this for you

After cancelling

Confirm and document

After you cancel, save confirmation emails, take screenshots of account status, and note the date and time of cancellation.

Keep these records if you need to dispute any later charges.

Further help and official resources

Address

Registered address

Sonaga Tech Limited, Hamilton, Zweigniederlassung Luzern

Hertensteinstrasse 51, 6004 Lucerne, Switzerland

Contact note

If you need official support or billing assistance, use the contact options provided on the Cv Genius website and retain copies of all correspondence.

FAQ

To cancel your Cv Genius subscription via the website, log in to your account at cvgenius.com, navigate to 'My Account' or 'Manage Subscription', select 'Cancel Subscription', and follow the prompts. Ensure to keep proof of cancellation.

To cancel your Cv Genius subscription from the Apple App Store, go to your Apple ID subscription settings and cancel it there, as Cv Genius cannot process this cancellation for you. Keep a record of your cancellation.

After cancellation, your account data, including CVs and templates, may remain accessible for a period defined by Cv Genius policies. If you want your data deleted, contact support and request account deletion.

Generally, Cv Genius does not offer refunds for unused time unless required by law. If you cancel after the renewal date, you typically will not be entitled to a refund, so check your billing cycle.

Yes, you can cancel your Cv Genius subscription by sending a written request via email or registered postal mail. Ensure to keep proof of your cancellation request for your records.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.