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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Deepl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Deepl: Easy Method
What is DeepL
Overview
DeepL is an AI-powered translation service offering machine translations, glossaries, and pro plans for individuals and businesses.
It provides desktop and web apps, integrations, and subscription tiers with additional features like higher usage limits and privacy guarantees.
Key features
DeepL supports many language pairs, offers a glossary for custom translations, and maintains user data access for a limited time after cancellation.
Paid plans add higher throughput, priority features, and commercial usage rights compared with the free tier.
How to cancel DeepL
Cancel via DeepL website (direct purchase)
- Log into your DeepL account at DeepL.
- Open the "Subscription" section in your account settings.
- Scroll to the bottom and click "Terminate subscription".
- Cancellation takes effect at the end of the current billing period; no credit is given for early termination.
Cancel via third-party stores and other methods
- App Store (iOS): Manage and cancel subscriptions through Apple's subscription settings (use Apple’s interface).
- Google Play (Android): Cancel via the Google Play subscriptions interface if purchased through Google.
- Alternative methods: DeepL accepts cancellation requests by email or postal letter; phone support is not provided. For official help, see DeepL's support pages.
What happens when you cancel
Access and billing
Your subscription remains active until the end of the current billing period after cancellation.
There is no pro-rated refund for unused days unless otherwise agreed in special cases.
Data retention and export
After deactivation, glossaries and translations remain available for 90 days and are deleted afterward unless exported.
Export important glossaries and translations before the 90-day retention ends to avoid data loss.
Will I get a refund?
Standard refund policy and trial period
Trial cancellations deactivate at the end of the trial; refunds for trial periods may be reviewed by DeepL Support.
If you cancel during a paid period, refunds are not typically provided for unused time unless DeepL Support approves a specific request.
Right of withdrawal and exceptions
- For EU/German consumers, DeepL’s terms reference a 14-day statutory withdrawal right with reimbursement rules when applicable.
- If you believe you qualify for a refund (trial or withdrawal), contact DeepL Support and include order details for review.
- Official refund guidance: Request a refund.
DeepL plans and pricing
Prices shown (approximate for UAE)
Below are approximate AED conversions of DeepL’s publicly listed USD/EUR prices. DeepL does not publish official AED prices for the UAE.
Use the DeepL pricing page for the most current official pricing in USD/EUR.
| Plan | Approx. Price (AED/month) | Billing Period | Key features |
|---|---|---|---|
| Individual | approx. AED 32.1/month | Monthly | Professional-grade translations for 1 user |
| Individual + Write Pro | approx. AED 64.2/month | Monthly | Includes Write Pro features |
| Starter | approx. AED 35.9/month | Monthly | Essentials personal plan |
| Advanced | approx. AED 119.6/month | Monthly | Power users plan, higher limits |
| Ultimate | approx. AED 239.6/month | Monthly | Business-grade plan, highest limits |
Notes on pricing
These AED prices are approximate conversions from USD/EUR and may vary with exchange rates and taxes.
For official prices and currency options, visit DeepL’s pricing page: DeepL Plans.
Your consumer rights in United Arab Emirates
Local consumer protection overview
UAE consumer protection is governed by UAE federal laws and regulations that protect buyers from unfair commercial practices.
EU/German statutory withdrawal rights do not automatically apply in the UAE; local rules and the seller’s terms both matter.
How to act if you have a dispute in the UAE
- Contact DeepL Support first with order details and evidence of the issue.
- If unresolved, raise a complaint with UAE consumer authorities via the official portal: UAE Consumer Protection.
- Consider contacting your bank or card issuer to dispute unauthorized charges if necessary.
Customer experiences
Positive feedback
Many users praise DeepL for fast, accurate translations, helpful alternative word suggestions, and useful integrations.
Business and individual reviewers highlight the quality and ease of use as strong advantages.
Negative feedback and issues
Reported negatives include occasional declines in translation quality, bugs, limitations in free tier, and concerns about price versus perceived value.
Some users mention slow support response and platform changes that affected workflow; check recent reviews for up-to-date experiences.
Documentation checklist
Before you cancel
- Order number or invoice for the subscription you want to cancel.
- Login email associated with your DeepL account.
- Exported glossaries and any important translations (download copies).
If requesting a refund or dispute
- Proof of purchase (receipt, invoice, payment transaction).
- Clear explanation of the issue and desired outcome (refund, credit, or fix).
- Correspondence with DeepL Support and timestamps of attempts to resolve.
Common mistakes
Not exporting data
Example: Users cancel and later find glossaries deleted after the 90-day retention period.
Always export glossaries and translations before cancellation to prevent permanent loss.
Canceling in the wrong place
Example: Subscribing via App Store but attempting to cancel through DeepL web account; the subscription remains active.
Match cancellation method to the purchase channel: App Store, Google Play, or DeepL account.
Comparative recap
Plan comparison (quick)
| Plan | Approx. AED/month | Best for | Cancellation effect |
|---|---|---|---|
| Individual | approx. AED 32.1 | Single user, professional translations | Active until period end; no pro-rated refund |
| Individual + Write Pro | approx. AED 64.2 | Single user needing writing assistance | Active until period end; no pro-rated refund |
| Starter | approx. AED 35.9 | Light personal use | Active until period end; trials end at trial expiry |
| Advanced | approx. AED 119.6 | Power users, higher limits | Active until period end; export data before 90-day deletion |
| Ultimate | approx. AED 239.6 | Businesses requiring top-tier limits | Active until period end; consider contacting support for business issues |
Takeaway
Choose the cancellation path that matches your purchase channel and export your data before the 90-day deletion window ends.
Contact DeepL Support for refund requests and use UAE consumer authorities if local dispute resolution is needed.
After cancelling
Next steps
- Export glossaries and saved translations immediately.
- Save invoices or receipts for your records in case you need to dispute charges.
- Monitor your account email for confirmation of cancellation.
Helpful official links
- How to cancel a DeepL subscription (DeepL Help Center)
- Request a refund (DeepL Help Center)
- DeepL Accounts & License / Terms
Address
DeepL corporate address
DeepL SE, Maarweg 165, 50825 Köln, Germany.
For official support and account actions use DeepL’s help pages linked above rather than the postal address for faster resolution.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.