Cancel DEEPSWAP online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Deepswap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Deepswap: Easy Method
What is Deepswap
Overview
Deepswap is an AI-powered software-as-a-service (SaaS) platform for swapping faces in images and videos. It offers a web interface and mobile app options to create deepfake-style edits quickly.
Primary uses
Typical uses include entertainment, content creation, and experimentation with face-swap effects. The service is paid and uses credits or subscription plans for premium features.
How to cancel Deepswap
Preferred (fastest) method - website
- Sign in to your account on the Deepswap website.
- Open Account Info (or Subscription) page and turn off the auto-renewal toggle.
- If the toggle is not shown, your payment method likely does not support auto-renewal for web billing.
- Web cancellations are processed immediately but remain active until the end of the current billing cycle.
Store-based cancellations and other methods
- Google Play: Cancel via Google Play subscription management in your Google account; refunds for purchases through Google Play must be requested within 48 hours per the store rules.
- Apple App Store: Cancel via Apple subscription settings in your Apple ID; follow Apple’s subscription refund and cancellation procedures.
- Email / Feedback Form: You can also contact Deepswap via feedback@deepswap.ai or submit a refund request using the site feedback form while logged in.
What happens when you cancel
Access and billing
If you cancel on the website, your subscription is marked cancelled immediately but remains usable until the end of the paid billing cycle.
For subscriptions purchased through Google Play or Apple, the store controls renewal and expiry dates; check your store subscription page for exact timing.
Data and account retention
Cancellation normally does not delete your account or uploaded content automatically. Your account and data may remain accessible unless you request deletion.
If you need data removal, contact support via the feedback form or email and request account deletion explicitly.
Will I get a refund?
Refund eligibility
- Deepswap states refunds for DeepSwap Premium are possible within 14 days of the transaction if no credits have been used.
- An alternate stated policy requires refund requests within 7 calendar days from the transaction date if no credits were used; no partial or pro‑rata refunds are provided.
Exceptions and procedure
- Non-refundable items include official rewards, used credits, and sale items.
- To request a refund, submit a refund request via the site Feedback Form while logged in; approved refunds are returned to the original payment method.
- See Deepswap’s official pages for the terms and the refund policy: Terms of Service and Refund Policy.
Deepswap plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Deep Swap Annual | AED 77.99 | Annual | Unlock Deep Swap annual access |
| Deep swap lifeTime | AED 119.99 | Lifetime | One-time payment for lifetime access |
| Extra Pack Pro | AED 12.99 | One-time purchase | Extra Pro features pack |
| Weekly Pro Features | AED 24.99 | Weekly | Pro features per week |
| Yearly Pro Features | AED 249.99 | Annual | Pro features per year |
| Unlimited Pack | AED 129.99 | One-time purchase | Unlimited usage pack |
| Pro Pack | AED 59.99 | One-time purchase | Pro usage pack |
| Standard Pack | AED 39.99 | One-time purchase | Standard usage pack |
| Starter Pack | AED 19.99 | One-time purchase | Starter usage pack |
| Face filters top category | AED 94.99 | One-time purchase | Top category face filters |
Notes on pricing
Prices are taken from the UAE App Store listing for Face Swap AI Video: DeepSwap (iOS) as reported in the available pricing data.
If you need confirmation for your purchase currency or local taxes, check the purchase receipt from Apple/Google or your payment provider.
Your consumer rights in United Arab Emirates
Overview of UAE consumer protections
UAE consumer protection laws provide rights to remedies for defective, mis-described or non-delivered digital goods and services. These statutory rights may apply even if a provider’s policy appears restrictive.
Non-refundable clauses in a company’s terms cannot necessarily override UAE statutory consumer rights in all cases.
How to escalate in the UAE
- Gather purchase receipts, screenshots, subscription pages, and communications with Deepswap.
- If you cannot resolve the issue with Deepswap, contact the UAE consumer protection authority or Ministry of Economy for advice and to file a complaint.
- General UAE government info: UAE Ministry of Economy.
Customer experiences
Positive feedback
Some users praise Deepswap for ease of use and high-definition results for face swaps.
Multiple reviews note the service can be simple, fast, and accurate for multi-face swapping in many cases.
Negative feedback
Many reviewers report issues including perceived poor value, difficulty cancelling subscriptions, and slow or unhelpful customer support.
Users also complain about inability to test quality before paying and reports of continued charges after claiming cancellation.
Documentation checklist
What to gather before contacting support or authorities
- Order or transaction ID from the receipt (store or card statement).
- Screenshots of subscription settings showing active/cancelled status.
- Screenshots of account billing page and any toggles or messages.
- Evidence of used credits (or confirmation that no credits were used).
Where to submit documentation
- Submit via Deepswap’s logged-in Feedback Form or email feedback@deepswap.ai.
- If unresolved, include the same documentation when filing a complaint with UAE consumer protection authorities.
Common mistakes
Assuming store cancellation is automatic everywhere
Example: Cancelling on the website does not always cancel a subscription billed through Google Play or Apple.
Always check the exact store where the charge appears and cancel there if needed.
Expecting automatic refunds without following process
Example: Believing you will get a refund simply because you cancelled - refunds require a formal request and meet specific conditions (time windows, unused credits).
Follow the documented refund procedure and provide evidence to improve success.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund window (per provider) | Effect of cancellation |
|---|---|---|---|
| Web (site) | Account Info page; toggle auto-renewal off | Deepswap policy: 7 or 14 days if no credits used (see terms) | Cancelled immediately; access remains until end of current billing cycle |
| Google Play | Manage subscriptions in Google Play | Store refunds: must request within 48 hours (per Play rules); Deepswap policies still apply for site refunds | Store controls renewal and expiry dates |
| Apple App Store | Manage subscriptions in Apple ID settings | Follow Apple’s refund and cancellation rules; Deepswap’s refund policy applies for site purchases | Apple controls renewal and expiry dates |
Recommendation
Cancel in the same place where the subscription is billed (preferred: website for web purchases; Google Play or Apple for store purchases).
After cancelling
Next steps you should take
- Save screenshots of your cancelled subscription page and the confirmation message.
- If you seek a refund, submit the refund request while logged in and attach proof that no credits were used.
Helpful links and contact
- Deepswap FAQs: https://www.deepswap.net/faqs
- Deepswap Terms of Service: https://www.deepswap.ai/de/terms-of-service
- Deepswap Refund Policy: https://www.deepswap.ai/refund-policy
- Email support: feedback@deepswap.ai
Address
Registered address
QUEEN’S RD EAST, HK, 999077, HongKong, Hong Kong
Contact information
Email: feedback@deepswap.ai
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.