Cancel DEPOSITPHOTOS online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Depositphotos service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Depositphotos: Easy Method
What is Depositphotos
Overview
Depositphotos is a subscription-based stock media service offering millions of royalty-free photos, vectors and videos for commercial and personal use.
Primary uses
Users search, license and download assets for marketing, design, publishing and web projects via subscription plans or on-demand purchases.
How to cancel Depositphotos
Cancel online (recommended)
- Sign in to your account at Depositphotos.
- Go to Account → Settings → Plans (or https://depositphotos.com/account/).
- Choose the active subscription and select Cancel or Turn off auto-renewal, then confirm.
Other cancellation methods
- Contact Support via the official Help Center: depositphotos.com/help and request cancellation.
- Use Live Chat from the website for live assistance and immediate confirmation.
- Call any phone numbers listed in your account or Help Center to request cancellation by phone.
- Send a written cancellation request by postal mail to the company address (see Address section below).
What happens when you cancel
Access after cancellation
After cancelling, you typically keep access to plan benefits until the end of your paid billing period.
Auto-renewal and future billing
Auto-renewal is disabled once cancellation is confirmed; you will not be billed for subsequent periods unless you re-subscribe.
Data and account status
Your account, downloads history and licenses usually remain accessible unless you request full account deletion.
Will I get a refund?
Standard refund policy
Depositphotos subscriptions are generally paid in advance for a billing period and are not routinely refunded for unused time.
Possible exceptions
- Refunds may be considered for billing errors, duplicate charges or other verified mistakes by Depositphotos.
- If you believe you are entitled to a refund, submit a request through the Help Center with order details and supporting evidence.
Depositphotos plans and pricing
Pricing availability
Pricing and plan options vary by region, promotions and whether you choose monthly or annual billing.
How to get accurate pricing
Check current plans and local prices on the official site or in your account for the most accurate, up-to-date rates.
| Plan | Price (local/updated) | Notes |
|---|---|---|
| Small/Individual | Contact for pricing | Visit account or Help Center for current rates |
| Business/Team | Contact for pricing | Contact sales for multi-seat pricing |
| On-demand / Credits | Contact for pricing | Pay-per-download credit packs |
Your consumer rights in United Arab Emirates
Basic consumer protections
UAE consumers have rights to clear contract terms, accurate pricing and remedies where services are not provided as described.
How to escalate a dispute
- First contact Depositphotos support and keep all communication records and invoices.
- If unresolved, you can file a complaint with local consumer protection authorities such as your emirate’s Department of Economic Development or the UAE Ministry of Economy.
Documentation and timelines
Keep receipts, order numbers and screenshots; these speed up investigations and any refund or dispute processes with authorities.
Customer experiences
Positive feedback
Users commonly report a large library of quality assets and a straightforward web interface for searching and licensing.
Issues reported
Some customers report difficulties with pricing transparency, cancellation steps when not using the account UI, or slow responses for refund requests.
Overall balance
Overall experiences vary by region and support responsiveness; many users find online cancellation simple while others rely on live chat or support tickets for confirmation.
Documentation checklist
Essential items to gather
- Account email used for registration.
- Order number, invoice or payment receipts for the subscription.
- Screenshots of billing page, subscription status and cancellation attempts.
Optional supporting items
- Bank or card statements showing charges and dates.
- Correspondence with Depositphotos support or chat transcripts.
Common mistakes
Not disabling auto-renewal
Example: Cancelling downloads but forgetting to turn off auto-renewal in Settings can lead to unexpected charges.
Missing documentation
Example: Trying to claim a refund without order numbers or payment receipts delays processing and may impede outcomes.
Assuming immediate deletion
Example: Users often expect immediate account deletion after cancellation; account data and access terms may remain until you request full deletion.
Comparative recap
Comparison overview
This table compares cancellation methods by typical speed and ease to help you choose the best route.
| Method | Typical speed | Ease | Recommended for |
|---|---|---|---|
| Online via Account Settings | Immediate confirmation | High | Most users |
| Live Chat | Real-time | High | When you need instant assistance |
| Help Center / Support Ticket | 1 - 5 business days | Medium | Complex billing issues |
| Phone | Variable | Medium | Prefer voice confirmation |
| Postal mail | Slow (weeks) | Low | Formal/legal requests |
After cancelling
Confirm cancellation
- Check your account Plans page for confirmation and any end-of-service date.
- Save any confirmation emails or chat transcripts for future reference.
Download and license records
- Download any required assets and save license receipts before your access ends.
- Keep copies of invoices and license confirmations in case of future disputes.
Helpful links
Address
Corporate mailing address
Depositphotos Inc.
115 West 30th Street, Suite 1110B
City and country
New York, New York 10001
United States
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.