Cancel DOODLE online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Doodle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Doodle: Easy Method
What is Doodle
Overview
Doodle is an online scheduling and meeting‑planning tool that lets organisers create polls for participants to select available time slots.
Core use cases
It is commonly used for coordinating meetings, tutoring sessions, and small-group scheduling, with free and subscription options that add premium features.
How to cancel Doodle
Cancel via Doodle web (direct subscription)
- Sign in to your Families/Parent Dashboard on Doodle.
- Go to My Account → Subscriptions → View plans → Cancel subscription.
- Confirm the cancellation; it takes effect at the end of the current billing period.
Cancel via app stores or other providers
- If you subscribed through the Apple App Store, Google Play, or Amazon, you must cancel directly with that provider.
- Doodle (Discovery Education) cannot cancel subscriptions purchased via these third parties on your behalf.
- Use the provider’s subscription management in your device/account settings to cancel.
Cancel via Doodle support
- You can contact Doodle support through the Help Center chat or ticket form to request cancellation or ask questions.
- For lifetime purchases within the cooling‑off period, contact chat support to request a refund and cancellation.
What happens when you cancel
Access after cancellation
If you cancel a monthly or annual subscription purchased directly from Doodle, you retain access until the end of the paid billing period.
Renewal and billing
Auto‑renewal is stopped on cancellation. No further charges are made after the current billing period ends for direct subscriptions.
Data and account
Your account and polls remain available unless you choose to delete your account. Cancelling a subscription does not automatically delete poll data.
Will I get a refund?
14‑day cooling‑off refund rule
All subscriptions (monthly, annual, and lifetime) have a 14‑day cooling‑off period from the signup or purchase date.
If you request a refund within that 14‑day window via the Doodle team chat, you are eligible for a full refund.
Refunds outside the cooling‑off period
- Annual and monthly subscriptions are not refundable after the 14‑day cooling‑off period; cancellation will stop renewal but does not refund the unused remainder.
- Subscriptions bought through Apple, Google, or Amazon are subject to those providers’ refund rules; contact the provider for refunds.
Processing time
Doodle commits to process refunds requested during the cooling‑off period within 14 days, typically credited to the original payment method.
Doodle plans and pricing
Available plans (UAE App Store pricing)
The following prices reflect UAE App Store listings and may vary by region or bundle specifics.
Price table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| 1st Student Monthly | AED 42.99 | Monthly | Access for one student |
| 1st User Monthly Subscription | AED 24.99 | Monthly | Subscription for one user |
| 1st Student Annual | AED 364.99 | Annual | Annual subscription for one student |
| Bundle Single Child Monthly | AED 49.99 | Monthly | Includes DoodleEnglish and DoodleSpell for single child |
| Bundle Family Monthly | AED 69.99 | Monthly | Bundle for family |
| Single Child Monthly | AED 29.99 | Monthly | Access for a single child |
| 1st User Annual Subscription | AED 234.99 | Annual | Annual user subscription |
Your consumer rights in United Arab Emirates
Cooling‑off and refunds
Under general UAE consumer protection principles, customers are commonly afforded a cooling‑off right for digital services; Doodle provides a 14‑day cooling‑off period for direct subscriptions.
Timely refunds and transparency
Doodle states it will process refunds within 14 days when a refund is due under the cooling‑off period.
Third‑party purchases
If you bought through Apple, Google, or Amazon, the platform’s terms and refund rules apply; Doodle cannot enforce refunds for those purchases.
Customer experiences
Positive feedback
Users commonly praise Doodle’s simplicity and intuitive poll layout, highlighting time‑saving benefits for scheduling and coordination.
Review summaries report high ease‑of‑use and good value for many users in scheduling contexts.
Negative feedback
Common complaints include ads in the free tier, limitations compared with premium features, and calendar sync issues with Outlook or other services.
Some users report confusing UI changes or difficulty cancelling when subscriptions come via external app stores.
Documentation checklist
What to prepare before contacting support
- Account email used to subscribe and your Doodle username.
- Proof of purchase or payment receipt (transaction ID, date).
- Subscription details: plan name, monthly/annual/lifetime, and billing period.
- If bought via Apple/Google/Amazon, indicate the provider and provide the provider receipt.
Where to send documentation
- Use the Doodle Help Center chat or ticket form and attach proof of purchase when requesting refunds or cancellations.
- Keep copies of correspondence and any cancellation confirmation you receive from Doodle or the third‑party provider.
Common mistakes
Assuming Doodle can cancel third‑party subscriptions
Many people assume Doodle can cancel subscriptions bought through Apple, Google, or Amazon. This is incorrect; these must be cancelled through the platform where they were purchased.
Missing the 14‑day window
Waiting longer than 14 days to request a refund is a common mistake. After this cooling‑off period, refunds for unused time are generally not provided for direct subscriptions.
Not saving receipts or confirmation
Failing to keep purchase receipts or screenshots of confirmation can slow or prevent successful refund requests. Always save payment confirmations and transaction IDs.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund eligibility, and immediate effects for each subscription type.
Comparison table
| Subscription Type | Cancel Via | Refund Eligible (14‑day) | Effect of Cancellation |
|---|---|---|---|
| Direct web (Families/Parent Dashboard) | Account → My Account → Subscriptions → Cancel; or Doodle support | Yes, if within 14 days | Access continues until end of paid period; auto‑renew stopped |
| Apple App Store / Google Play / Amazon | Cancel through the respective provider account settings | Subject to provider rules; contact provider | Provider manages cancellation and any refunds |
| Monthly (direct) | Dashboard or support | Yes, only within initial 14 days | No refund after 14 days; access until period end |
| Annual (direct) | Dashboard or support | Yes, if within 14 days of payment | No refund after 14 days; access until period end |
| Lifetime | Contact Doodle chat support | Yes, if cancelled within 14 days | Refund processed if within cooling‑off; otherwise no refund |
After cancelling
Confirmations and next steps
Keep any cancellation confirmation email or screenshot that shows the subscription end date and confirmation number.
Helpful links and support
- Doodle cancellation policy
- How to cancel your subscription (Doodle)
- Lifetime subscriptions FAQs
- Doodle main site
Address
Company address
Doodle AG
Werdstrasse 21, 8021 Zurich, Switzerland
Support contact method
For account issues and cancellations, use the Doodle Help Center chat or ticket form linked above; include purchase details and account email for fastest resolution.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.