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Cancel DOODLY
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Doodly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Doodly: Easy Method
What is Doodly
Overview
Doodly is a subscription-based software for creating whiteboard, blackboard, and glassboard animation videos using a drag-and-drop interface.
Primary use
It provides libraries of scenes, characters, props and a simple timeline to build explainer and marketing videos without advanced animation skills.
How to cancel Doodly
Cancel web (direct) purchases
- Email support@doodly.com (or support@voomly.com) from the account email used to subscribe.
- Include your full name, account email, order number, reason for cancellation and whether you request a refund (if within 30 days).
- Allow business days for a response; keep your sent email as proof of request.
Cancel in-app purchases (Apple / Google)
- Apple (iOS): Open your Apple ID settings → Subscriptions and cancel the Doodly subscription; Doodly cannot cancel App Store subscriptions for you.
- Google Play (Android): Open Google Play Store → Menu → Subscriptions and cancel the Doodly subscription; Doodly cannot cancel Google Play subscriptions for you.
- For platform help see Apple or Google support pages linked below.
What happens when you cancel
Access after cancellation
For web subscriptions, cancellation normally stops future billing but you typically retain access until the end of your paid billing period.
Renewal and data
Cancelled subscriptions will not auto-renew. Project files you created remain subject to your local backups and Doodly account data policies.
Will I get a refund?
Web purchases (Doodly / Voomly)
- Web purchases are covered by a 30-day money-back guarantee. To request a refund, email support@doodly.com within 30 days of purchase.
- If you request a refund within 30 days and provide the required order details, you are generally eligible for a full refund.
- After 30 days, Doodly’s policy states no refunds are provided for web purchases.
In-app (Apple / Google) refunds
- Refunds for purchases made through the Apple App Store or Google Play must be requested through those platforms’ refund processes.
- Doodly cannot process refunds for App Store or Google Play purchases; follow the platform-specific refund pages for requests.
Doodly plans and pricing
Pricing availability
No verified United Arab Emirates (AED) or precise plan pricing was found in the reviewed sources.
How to get accurate pricing
Check the official Doodly site or contact support to get up-to-date pricing and currency options for UAE customers.
| Plan | Price / Notes |
|---|---|
| Current plans | Contact Doodly for current pricing and currency options: doodly.com |
Your consumer rights in United Arab Emirates
UAE consumer protection overview
There was no explicit UAE-specific cooling-off period found in the verified Doodly sources. Consumers can rely on Doodly’s 30-day guarantee for web purchases.
Where to seek official guidance
For UAE consumer law or formal complaints, consult the UAE Ministry of Economy consumer protection resources or local consumer protection authorities.
Official ministry site: economy.gov.ae
Customer experiences
Positive feedback
Some users in the UAE praise Doodly’s customer support and find its YouTube tutorials helpful for learning the product quickly.
Negative feedback
Other users report difficulties with cancellations, delays or denials of refunds and complaints about aggressive upsells or missing promised features.
Documentation checklist
What to include in your cancellation email
- Account email used to subscribe
- Full name and contact phone (optional)
- Order number or transaction ID
- Clear statement: request to cancel subscription and whether you request a refund
Evidence to keep
- Copy of the sent cancellation email
- Order confirmation and payment receipts
- Any replies from Doodly support
Common mistakes
Missing required details
Example: emailing without the order number or using a different email than the one on file can delay processing.
Assuming platform refunds go through Doodly
Example: buying via the App Store and emailing Doodly for a refund - Apple manages those transactions and the refund must be requested through Apple.
Comparative recap
Cancellation channels compared
The table below summarizes how to cancel depending on purchase method and refund eligibility.
| Purchase channel | How to cancel | Refund eligibility |
|---|---|---|
| Web (Doodly / Voomly) | Send email to support@doodly.com or support@voomly.com with account email and order details | Eligible for 30-day money-back guarantee if requested within 30 days |
| Apple App Store (iOS) | Cancel via Apple ID → Subscriptions (Doodly cannot cancel for you) | Follow Apple refund policy via Apple support |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions (Doodly cannot cancel for you) | Follow Google Play refund policy via Google support |
After cancelling
Confirm and monitor
Keep confirmation emails and monitor your bank or card statements to ensure billing stops after cancellation takes effect.
Helpful links
- Doodly official site: https://www.doodly.com/
- Apple subscriptions help: https://support.apple.com/
- Google Play subscriptions help: Google Play - Manage subscriptions
- UAE Ministry of Economy: https://www.economy.gov.ae/en
Address
Company mailing address
Voomly, Attention Legal Department, 3443 W. Bavaria Street, Eagle, Idaho 83616, United States.
Support contacts
- Email: support@doodly.com
- Alternative support: support@voomly.com