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Cancellation service #1 in UAE
Dr.Job is an online recruitment platform that connects job seekers and employers and offers premium features like AutoApply and AI tools to streamline job applications.
Premium membership is managed through Dr.Job's own billing (web account). Subscriptions auto-renew unless cancelled at least 24 hours before the next billing cycle.
After you cancel, you retain access to premium features until the end of the current billing period.
Auto-renewal stops when cancellation is processed. Deleting your account is separate: you must cancel subscriptions before deleting the account to avoid unwanted charges.
Dr.Job's published terms state a strict no-refund policy for subscription and service fees, including early cancellations and auto-renewals.
Below are the published plans and the price guidance used at checkout. Final AED amounts are calculated during payment and include 5% VAT.
Prices are shown in USD on Dr.Job pages and converted to AED at payment time; VAT (5%) applies as required.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 7-Day Full Access (Premium) | USD 2.99 | 7 days | Unlimited premium features including AutoApply, AI tools |
| 3-Month Plan (Premium) | USD 99.90 | 3 months | Unlimited premium features including AutoApply, AI tools |
UAE law provides consumer protections that can include a "cooling-off" period and protection against unfair contract terms under Federal Decree-Law No. 15 of 2020.
Many users report helpful follow-up, good matches, successful interview requests, and useful AI tools that led to interviews or offers.
Reported issues include unexpected charges, difficulty deleting accounts, complaints about fees to apply for jobs, and doubts about listing authenticity.
Many users miss the 24-hour cutoff and are charged for the next period; set a calendar reminder several days before renewal to avoid this.
Deleting an account is permanent and does not automatically stop subscription billing; always cancel the subscription first, then request account deletion.
| Feature | Dr.Job policy | UAE consumer law (general) |
|---|---|---|
| How to cancel | Cancel via account dashboard, help ticket, or post; 24-hour notice required | Consumers have rights to cancel distance-sales under certain conditions |
| Refunds | No refunds as stated in Terms; disputes considered case-by-case | Refunds may be required if services are misrepresented or unauthorized charges occur |
| Access after cancel | Access retained until end of billing period | Rights to continued access or remedy depend on contract and law |
DR JOB FZ LLC, Blue Tower Building, Abu Dhabi, United Arab Emirates
If you send a postal cancellation, include your account email, proof of identity, and payment evidence, and keep postal tracking for your records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sultan Al Marzooqi
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.