Easeus

Cancel EASEUS online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

Customer avatars
Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Easeus Subscription | Postclic
Easeus
12 F, Building 1, Idealism Center, No. 38 Tian Yi Street, Hi‑tech Zone
610041 Chengdu China
support@easeus.com
Subject: Cancellation of Easeus contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Easeus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Easeus
12 F, Building 1, Idealism Center, No. 38 Tian Yi Street, Hi‑tech Zone
610041 Chengdu , China
support@easeus.com
REF/2025GRHS4

cancellation Easeus: Easy Method

What is EaseUS

Overview

EaseUS is a software company that provides data recovery, backup, disk partitioning, and PDF editing solutions for Windows and Mac devices.

The products are offered as one‑time perpetual licenses or time‑limited subscriptions and are distributed through EaseUS's web store and major app stores.

Main uses

Customers use EaseUS tools to recover deleted files, back up systems, clone disks, and manage partitions.

Licenses include single‑PC and multi‑PC options with features that vary by product and plan.

How to cancel EaseUS

Cancel a web purchase (Cleverbridge or 2Checkout)

  • Locate your order confirmation email from EaseUS or the payment processor (Cleverbridge or 2Checkout).
  • For Cleverbridge purchases click the "Cancel subscription" link in the order confirmation as instructed.
  • For 2Checkout purchases follow the cancellation instructions provided in the 2Checkout order information.
  • Cancellation via these links or portals stops future automatic renewals but does not automatically grant a refund.

Cancel via app stores and EaseUS support

  • If you purchased through Apple App Store or Google Play, manage and cancel the subscription directly in your App Store or Google Play account.
  • For direct assistance contact EaseUS support through their official support page: EaseUS Support.
  • When contacting support, provide your order number, license key, and the email used to purchase for faster processing.

What happens when you cancel

Access and functionality

After cancellation you retain access to the licensed features for the remainder of the paid period unless otherwise specified.

Perpetual licenses are unaffected by subscription cancellation since they are one‑time purchases.

Billing and renewal

Cancellation stops automatic renewal; you will not be charged again after the current paid period ends.

EaseUS’s cancellation process typically does not issue a refund automatically - refunds are handled separately under the refund policy.

Will I get a refund?

Refund policy summary

EaseUS offers refunds for web purchases within 30 days of purchase on technical grounds, e.g., the software fails to perform as described.

Refunds are not granted for non‑technical reasons, successful use, or purchases from resellers, per the official policy: EaseUS Refund Policy.

Price adjustments and exceptions

  • Price adjustments are available if the product price drops within 7 days of purchase; request via support.
  • If EaseUS denies a refund but you believe the product is defective or misrepresented, you may escalate under UAE consumer protection rules (see next section).

EaseUS plans and pricing

Pricing table

Plan Price (AED) Period Key features
EaseUS Todo Backup Home (1‑Year, 1 PC) AED 116.11 Annual Subscription File/partition/system backup, incremental/differential, cloning, encryption
EaseUS Todo Backup Home (Perpetual, 1 PC) AED 225.23 Perpetual (one‑time) Same features, lifetime license
EaseUS Data Recovery Wizard Pro (1‑Year, 1 PC) AED 264.32 Annual Subscription Recover deleted/formatted files, partition recovery, preview, quick/deep scan
EaseUS Data Recovery Wizard Pro (Perpetual, 1 PC) AED 403.94 Perpetual (one‑time) Same features, lifetime license
EaseUS Partition Master Pro (1‑Year, 2 PCs) AED 152.62 Annual Subscription Partition management, disk cloning, OS migration, bootable media
EaseUS Partition Master Pro (Perpetual, 2 PCs) AED 191.72 Perpetual (one‑time) Same features, lifetime license
EaseUS PDF Editor Pro (Perpetual, 1 PC) AED 225.23 Perpetual (one‑time) PDF create/convert/edit, OCR, form fill, security

Pricing notes

Prices are taken from verified UAE listings and include VAT where applicable.

Features are summaries from product descriptions and may vary by version or promotion.

Your consumer rights in United Arab Emirates

Legal protections

UAE Consumer Protection Law (Federal Law No. 24 of 2006, as amended) protects consumers when products or services are defective, misrepresented, or fail to perform as intended.

These protections can apply even if a vendor's policy is more restrictive.

Escalation avenues

  • If EaseUS refuses a legitimate refund, UAE consumers may escalate to the Ministry of Economy or local consumer protection departments.
  • Start with the EaseUS support and refund pages, then contact local authorities if unresolved: UAE Ministry of Economy.

Customer experiences

Positive feedback

Many users report responsive customer service and successful recoveries when support assists with license or recovery issues.

EaseUS is frequently praised for effective tools and useful support interactions in positive reviews.

Negative feedback

Reported complaints include denied refunds, difficulty cancelling, aggressive upselling, and occasional failures to recover data.

Some users have described the 30‑day guarantee as limited when the product worked but did not meet expectations.

Documentation checklist

What to prepare before contacting support

  • Order confirmation email and order number from EaseUS or the payment processor.
  • License key or serial number and the email address used to purchase.
  • Proof of payment (bank/credit card statement) and date of purchase.

Technical evidence

  • Clear description of the issue, steps taken, and expected behavior.
  • Relevant screenshots, error messages, and application logs that show the failure.

Common mistakes

Assuming cancellation equals refund

Many users cancel the subscription expecting an automatic refund; cancellation only stops future billing and does not guarantee a refund.

Always request a refund separately and provide required evidence within the refund window.

Missing required evidence

Submitting a refund request without order details, proof of purchase, or technical evidence often results in a denied claim.

Keep emails, screenshots, and logs ready to avoid delays or rejection.

Comparative recap

Quick comparison

Product / Plan Auto‑Renewal Refund Window Primary Cancellation Method Price (AED)
Data Recovery Wizard Pro (Annual) Yes (if subscription) 30 days (technical grounds) Cancel via Cleverbridge/2Checkout or app store AED 264.32
Todo Backup Home (Perpetual) No (one‑time) 30 days (technical grounds) Contact EaseUS support for issues AED 225.23
Partition Master Pro (1‑Year) Yes (if subscription) 30 days (technical grounds) Cancel via payment processor link or support AED 152.62

Takeaway

Subscriptions require active cancellation to stop future billing and refunds are limited to technical failures within 30 days.

Use the documentation checklist to improve chances of a successful refund or support resolution.

After cancelling

Next steps

  • Confirm cancellation by saving any confirmation emails or portal screenshots showing the subscription is cancelled.
  • If you requested a refund, monitor your payment method and open a support ticket until the refund is processed.

Helpful official links

Address

Corporate address

EaseUS corporate address listed on public records:

12 F, Building 1, Idealism Center, No. 38 Tian Yi Street, Hi‑tech Zone, Chengdu, Sichuan Province, China 610041

Contacting from UAE

Use the EaseUS support page for authorised contact channels and avoid third‑party sellers when seeking refunds or support.

Keep all purchase records and local consumer protection contact details if escalation is necessary.

FAQ

To cancel your EaseUS subscription purchased through Cleverbridge, locate your order confirmation email and click the 'Cancel subscription' link as instructed. Ensure you keep proof of your cancellation request.

After canceling your EaseUS Data Recovery Wizard Pro subscription, you will retain access to the software's features until the end of your current paid period. Remember to check your contract for specific terms.

You can request a refund for your EaseUS subscription within 30 days of purchase if there are technical issues. Contact EaseUS support through their official page or check your order confirmation for details on submitting your request.

Canceling your EaseUS subscription stops any future automatic renewals, and you will not be charged again after the current billing period ends. Verify your cancellation method in your contract.

Yes, refunds are not granted for non-technical reasons or if the software was successfully used. If you believe the product is defective, you may escalate the issue under UAE consumer protection rules.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.