cancellation Enhancv: Easy Method

What is Enhancv

Overview

Enhancv is a web-based resume and CV builder that provides customizable templates and step-by-step guidance to create professional-looking resumes.

The service is offered as a subscription (Pro access) with editing tools, template designs, and download/export options for completed documents.

Primary features

Enhancv focuses on modern, ATS-friendly templates, content prompts, and an intuitive editor designed for job-seekers across industries.

Support and billing are handled through the web application; official help articles and terms are available on Enhancv’s website.

How to cancel Enhancv

Cancel via web app (recommended)

• Log in to your Enhancv account on the web app.
• Go to Billing → click "Cancel Subscription".
• Answer the cancellation survey and confirm the cancellation.
• You will receive an email confirmation after the cancellation is processed.

Alternative methods and notes

• If you cannot cancel in-app, contact Enhancv support through the Help Center for guidance.
• Subscriptions purchased via App Store or Google Play may require cancellation through the respective store; Enhancv’s help articles do not specify separate mobile-store steps.

What happens when you cancel

Access after cancellation

After cancellation you retain Pro access until the end of your current billing period.

When the billing period ends the account is switched to read-only mode: you can view and download existing documents but cannot create or edit new ones.

Account and data handling

Existing documents remain downloadable in read-only mode; make sure to export any files you need before the end of access if you plan further edits.

For account or data deletion requests, contact Enhancv support or refer to the Terms on data retention and privacy.

Will I get a refund?

Standard refund rules

• Monthly subscriptions: fees are non-refundable and non-cancelable once paid.
• Quarterly and semi-annual subscriptions: may be eligible for a partial pro-rated refund for unused time, calculated at the monthly Pro rate.
• Promo codes and referral credits: these are non-refundable and not redeemable for cash.

Exceptions and technical issues

Refunds are generally governed by Enhancv’s Terms; refunds may only be issued when there is evidence of a technical issue that prevented cancellation or access.

For refund requests or disputes, contact Enhancv support and provide relevant evidence (payment receipts, timestamps, screenshots).

Official refund and cancellation help: How can I get a refund?

Enhancv plans and pricing

Pricing summary

Public, up-to-date price points are not available in the verified dataset for this guide.

For exact plan costs and current promotions, check Enhancv directly or contact support.

Contact for pricing

Your consumer rights in United Arab Emirates

Governing terms and local law

Enhancv’s Terms appear governed by Bulgarian law and do not explicitly reference UAE consumer protection rules.

UAE consumers should note that local e-commerce and digital subscription laws may provide additional rights beyond the provider’s Terms.

Practical steps for UAE consumers

• Review your card issuer’s chargeback and dispute procedures if you believe a refund is due.
• Contact the UAE Ministry of Economy Consumer Protection if you need guidance on local rights: Ministry of Economy.
• Keep receipts, screenshots, and correspondence to support any complaint or dispute.

Customer experiences

Positive feedback

Users commonly praise Enhancv for a user-friendly editor, modern templates, and helpful prompts that improve resume presentation.

Many report responsive customer support and successful job-search outcomes attributed to improved CVs.

Negative feedback

Some users find that downloads or full access require payment, which can feel unexpected when attempting to export a finished CV.

Other issues raised include limited template control, occasional technical glitches, and concerns about renewal notifications.

Documentation checklist

Before cancelling

• Payment receipts or invoices for the subscription period you wish to cancel.
• Confirmation screenshots showing your subscription status and billing dates.
• Any promo codes or referral credit records applied to the account.

If requesting a refund or disputing a charge

• Copies of email confirmations, cancellation attempts, and support correspondence.
• Evidence of technical issues (screenshots, timestamps) if you claim inability to cancel via the web app.
• Bank or card statement entries showing the charge(s) in question.

Common mistakes

Assuming mobile-store cancellation

Example: Users sometimes try to cancel inside the iOS or Android app, but the provider’s help pages only document web cancellations.

Always verify where the subscription was purchased (web vs store) before proceeding.

Waiting too long to download files

Example: After cancellation, accounts go read-only at the period end; users who wait may lose the ability to edit and must rely on downloads only.

Export important resumes immediately after cancelling or before the billing period ends to avoid loss of editable access.

Comparative recap

Quick feature comparison

After cancelling

Download and archive

Download all completed resumes and CVs before your access is fully downgraded to read-only.

Save exported files in multiple locations (local drive, cloud storage) to ensure future access.

Support and next steps

For cancellation confirmation, refunds, or account questions, consult Enhancv’s help articles: How to cancel your plan.

For refund policy details and terms: Enhancv Terms.

Address

Corporate address

Enhancv official mailing address:

9A Sinanishko Ezero Str., 1680 Sofia, Bulgaria

Support contact

For billing, cancellation, and refund assistance, use the Enhancv Help Center and support channels listed on the website.

Start here: Enhancv Help Center.