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I hereby notify you of my decision to terminate the contract relating to the Enhancv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Enhancv: Easy Method
What is Enhancv
Overview
Enhancv is a web-based resume and CV builder that provides customizable templates and step-by-step guidance to create professional-looking resumes.
The service is offered as a subscription (Pro access) with editing tools, template designs, and download/export options for completed documents.
Primary features
Enhancv focuses on modern, ATS-friendly templates, content prompts, and an intuitive editor designed for job-seekers across industries.
Support and billing are handled through the web application; official help articles and terms are available on Enhancv’s website.
How to cancel Enhancv
Cancel via web app (recommended)
- Log in to your Enhancv account on the web app.
- Go to Billing → click "Cancel Subscription".
- Answer the cancellation survey and confirm the cancellation.
- You will receive an email confirmation after the cancellation is processed.
Alternative methods and notes
- If you cannot cancel in-app, contact Enhancv support through the Help Center for guidance.
- Subscriptions purchased via App Store or Google Play may require cancellation through the respective store; Enhancv’s help articles do not specify separate mobile-store steps.
What happens when you cancel
Access after cancellation
After cancellation you retain Pro access until the end of your current billing period.
When the billing period ends the account is switched to read-only mode: you can view and download existing documents but cannot create or edit new ones.
Account and data handling
Existing documents remain downloadable in read-only mode; make sure to export any files you need before the end of access if you plan further edits.
For account or data deletion requests, contact Enhancv support or refer to the Terms on data retention and privacy.
Will I get a refund?
Standard refund rules
- Monthly subscriptions: fees are non-refundable and non-cancelable once paid.
- Quarterly and semi-annual subscriptions: may be eligible for a partial pro-rated refund for unused time, calculated at the monthly Pro rate.
- Promo codes and referral credits: these are non-refundable and not redeemable for cash.
Exceptions and technical issues
Refunds are generally governed by Enhancv’s Terms; refunds may only be issued when there is evidence of a technical issue that prevented cancellation or access.
For refund requests or disputes, contact Enhancv support and provide relevant evidence (payment receipts, timestamps, screenshots).
Official refund and cancellation help: How can I get a refund?
Enhancv plans and pricing
Pricing summary
Public, up-to-date price points are not available in the verified dataset for this guide.
For exact plan costs and current promotions, check Enhancv directly or contact support.
Contact for pricing
| Plan | Price | Notes |
|---|---|---|
| Monthly Pro | Contact for pricing | Monthly fees are typically non-refundable. |
| Quarterly / Semi-Annual Pro | Contact for pricing | May be eligible for pro-rated refunds for unused periods. |
| Promo / Referral | Contact for pricing | Promo and referral credits are non-refundable. |
Your consumer rights in United Arab Emirates
Governing terms and local law
Enhancv’s Terms appear governed by Bulgarian law and do not explicitly reference UAE consumer protection rules.
UAE consumers should note that local e-commerce and digital subscription laws may provide additional rights beyond the provider’s Terms.
Practical steps for UAE consumers
- Review your card issuer’s chargeback and dispute procedures if you believe a refund is due.
- Contact the UAE Ministry of Economy Consumer Protection if you need guidance on local rights: Ministry of Economy.
- Keep receipts, screenshots, and correspondence to support any complaint or dispute.
Customer experiences
Positive feedback
Users commonly praise Enhancv for a user-friendly editor, modern templates, and helpful prompts that improve resume presentation.
Many report responsive customer support and successful job-search outcomes attributed to improved CVs.
Negative feedback
Some users find that downloads or full access require payment, which can feel unexpected when attempting to export a finished CV.
Other issues raised include limited template control, occasional technical glitches, and concerns about renewal notifications.
Documentation checklist
Before cancelling
- Payment receipts or invoices for the subscription period you wish to cancel.
- Confirmation screenshots showing your subscription status and billing dates.
- Any promo codes or referral credit records applied to the account.
If requesting a refund or disputing a charge
- Copies of email confirmations, cancellation attempts, and support correspondence.
- Evidence of technical issues (screenshots, timestamps) if you claim inability to cancel via the web app.
- Bank or card statement entries showing the charge(s) in question.
Common mistakes
Assuming mobile-store cancellation
Example: Users sometimes try to cancel inside the iOS or Android app, but the provider’s help pages only document web cancellations.
Always verify where the subscription was purchased (web vs store) before proceeding.
Waiting too long to download files
Example: After cancellation, accounts go read-only at the period end; users who wait may lose the ability to edit and must rely on downloads only.
Export important resumes immediately after cancelling or before the billing period ends to avoid loss of editable access.
Comparative recap
Quick feature comparison
| Feature | Enhancv | Typical CV builder |
|---|---|---|
| Templates | Modern, customizable, ATS-focused | Varies; may be more basic or fewer modern styles |
| Ease of use | Intuitive editor with prompts | Varies; some are simpler, others more complex |
| Pricing & refunds | Monthly non-refundable; pro-rated for longer plans | Some competitors offer trial refunds or clearer store-based policies |
| Cancellation | Cancel via web Billing page; read-only after period | May offer in-app or store-managed cancellations |
| Support | Help Center and email support; generally responsive | Varies by provider |
After cancelling
Download and archive
Download all completed resumes and CVs before your access is fully downgraded to read-only.
Save exported files in multiple locations (local drive, cloud storage) to ensure future access.
Support and next steps
For cancellation confirmation, refunds, or account questions, consult Enhancv’s help articles: How to cancel your plan.
For refund policy details and terms: Enhancv Terms.
Address
Corporate address
Enhancv official mailing address:
9A Sinanishko Ezero Str., 1680 Sofia, Bulgaria
Support contact
For billing, cancellation, and refund assistance, use the Enhancv Help Center and support channels listed on the website.
Start here: Enhancv Help Center.