Cancel EXPENSIFY online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Expensify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Expensify: Easy Method
What is Expensify
Overview
Expensify is a cloud-based expense management and travel booking platform that automates receipt capture, expense reporting, approvals, and invoicing.
The service is used by individuals and organisations to simplify expense tracking and reporting across devices.
Core functions
Key features include receipt SmartScan, mobile apps, policy enforcement, and integrations with accounting systems.
Expensify also offers travel booking and related support through its platform and partners.
How to cancel Expensify
Cancel via web subscription (direct billing)
- Send a cancellation request to Expensify concierge at concierge@expensify.com before your renewal date.
- State your account email, workspace name, and the date you want the cancellation to take effect.
- Cancel before renewal to avoid the next billing cycle - Expensify requires notice prior to renewal.
Cancel via mobile app stores
- If you subscribed through the Apple App Store, manage and cancel the subscription in your Apple ID subscriptions; refunds are handled by Apple.
- If you subscribed through Google Play, cancel via your Google Play subscriptions; refunds and cancellations for the app purchase are handled by Google Play.
What happens when you cancel
Access and service continuity
After cancellation you typically retain access to paid features until the end of your current paid period.
Once the billing period ends, your account will revert to the available free features or limits described in Expensify's terms.
Data and account state
Your expense data and receipts generally remain in your account after cancellation, subject to Expensify's data retention policies.
Export important data and receipts before or immediately after cancelling if you need a local copy.
Will I get a refund?
General refund policy
All fees paid for Expensify services are non-refundable and non-transferable unless Expensify explicitly states otherwise.
No credits are provided for partially used billing periods under the standard terms.
Exceptions and third-party purchases
- Travel bookings: refundable bookings are refunded to the original payment method; non-refundable bookings may receive a travel credit per the travel provider's policy.
- App Store / Google Play: refunds for app-store purchases are handled by Apple or Google respectively, not by Expensify.
- Check the specific travel provider or app store policy for eligibility and steps to request a refund.
Expensify plans and pricing
Pricing availability
Expensify does not publish prices in AED (United Arab Emirates Dirhams) for UAE users.
Official billing currencies include USD, GBP, EUR, AUD, and NZD.
Contact for exact pricing
For UAE-specific billing questions or quotations, contact Expensify support or your account manager.
| Plan | Price (AED) | Notes |
|---|---|---|
| Individual / Small business | Contact for pricing | Official billing currencies: USD, GBP, EUR, AUD, NZD |
| Corporate / Enterprise | Contact for pricing | Custom pricing and billing arrangements available via sales |
Your consumer rights in United Arab Emirates
What Expensify's terms say
Expensify's global terms do not include a mandatory 14-day cooling-off period or statutory money-back guarantee specifically for UAE customers.
Refunds and cancellations are governed by Expensify's non-refundable fees policy and the applicable provider terms for travel bookings.
Local consumer law considerations
UAE consumers may have statutory protections for digital services under local law, but Expensify does not voluntarily grant a 14-day cooling-off period in its terms.
For questions about your statutory rights in the UAE contact the Ministry of Economy's consumer protection department.
Official consumer guidance: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
- Users praise Expensify's clean interface, intuitive workflow, and time-saving SmartScan receipt capture.
- Mobile convenience and straightforward expense submission are frequently highlighted.
Negative feedback
- Some users report confusing billing, double billing across workspaces, and difficulties resolving charges.
- Complaints include perceived poor or slow customer support and occasional SmartScan or sync errors.
Documentation checklist
Essential items to prepare
- Account email address and workspace name tied to the subscription.
- Recent invoice(s) or billing statement showing the subscription charge.
- Confirmation email or correspondence with Expensify related to the subscription.
Travel and app purchases
- For travel refunds: booking reference, supplier confirmation, and proof of the refundable fare.
- For App Store / Google Play: the App Store or Google Play purchase receipt and subscription ID.
Common mistakes
Missing the renewal window
One common mistake is attempting to cancel after the renewal date; Expensify requires notice prior to renewal to avoid the next charge.
Always check your renewal date and cancel before it to prevent being billed for the next period.
Wrong refund channel
Users sometimes ask Expensify for refunds for purchases made through the Apple App Store or Google Play - those refunds must be requested from the app provider.
Similarly, expecting Expensify to refund non-refundable travel bookings when the provider controls refunds leads to confusion.
Comparative recap
Quick comparison
| Topic | Expensify (direct subscription) | App Store / Google Play |
|---|---|---|
| How to cancel | Send email to concierge@expensify.com before renewal | Cancel via Apple ID or Google Play subscriptions |
| Refunds | Fees are non-refundable; exceptions for refundable travel bookings | Refunds handled by Apple or Google per their policies |
| Pricing in AED | Not published; billed in USD/GBP/EUR/AUD/NZD | App store billing currency depends on your app store account |
After cancelling
Export and backup
Export expense reports, receipts, and invoices before or shortly after cancellation to keep local records.
Use the account export or report download features in the Expensify web app.
Where to get help
- Expensify Help Center: https://www.expensify.com/help
- Expensify Terms of Service: https://www.expensify.com/terms
- Contact email for cancellations: concierge@expensify.com
- UAE consumer protection info: https://www.economy.gov.ae/en/consumer-protection
Address
Corporate address
Expensify, Inc.
401 SW 5th Ave, Portland, Oregon 97204, United States
Contact note
For billing or legal queries use the official support channels listed on the Expensify website.
Keep copies of all cancellation confirmations and correspondence for your records.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.