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Cancel EXPERT SQUAD online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Expert Squad service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Expert Squad: Easy Method
What is Expert Squad
Overview
Expert Squad is a subscription-based SaaS platform that connects users to AI-driven expert chat services and on-demand consultations.
The service focuses on delivering tailored industry solutions via chat with human and AI-assisted experts.
Who uses it
Users include professionals, small businesses, and individuals seeking fast expert advice across various domains.
Subscriptions provide ongoing access to chat-based consultations and related tools hosted by the platform.
How to cancel Expert Squad
Preferred: Cancel online from your account
- Sign in to your Expert Squad account at expertsquad.com.
- Go to the Membership or Subscription panel in your account settings.
- Click the "Cancel" button and follow on-screen confirmation steps to stop automatic renewal.
- Save or screenshot the cancellation confirmation for your records.
Alternative methods: email or postal mail
- Use the official site contact form or support section to send an email cancellation request if you cannot access your account.
- If required, send a written cancellation letter by post to the company headquarters: Office 103, 1st floor, 67A Archbishop Makarios III Avenue and Orpheos Street, Nicosia, 1071, Cyprus.
- Include account identifiers, the cancellation request, and a preferred contact email or phone number.
What happens when you cancel
Access after cancellation
Typically, you retain access to paid features until the end of your current billing period.
After the billing period ends, access to premium features will be removed unless otherwise stated in your account confirmation.
Renewals, account status and data
- Automatic renewal is stopped for future billing cycles once cancellation is confirmed.
- Your account data may be retained according to the service's data retention and privacy policy.
- If you wish to remove your data, request account deletion through the support/contact channels and follow any verification steps required.
Will I get a refund?
General refund policy
Expert Squad’s specific refund terms are defined in its subscription agreement and help pages.
No publicly posted UAE-specific refund schedule was found; contact support for account-specific answers.
Common exceptions and how to request a refund
- Refunds may be granted for billing errors, duplicate charges, or service faults; they are not guaranteed for unused time in many subscription plans.
- To request a refund: gather receipts, subscription ID, and correspondence, then contact support via the official site.
- If you need help escalating a refund request, keep all evidence and note dates of communication for any complaint to consumer authorities.
Expert Squad plans and pricing
Pricing availability
No publicly available pricing information in AED for Expert Squad in the UAE for 2024/2025 could be found.
For exact plan details and local currency pricing, contact Expert Squad directly through their official site.
Contact for pricing
| Plan | Price (AED) | Notes |
|---|---|---|
| Individual / Professional | Contact for pricing | Not publicly disclosed - contact Expert Squad via their official website. |
| Business / Enterprise | Contact for pricing | Custom plans and volume pricing available on request. |
Your consumer rights in United Arab Emirates
Core rights and protections
Consumers in the UAE are protected by federal consumer protection principles that require clear information, fair billing, and remedies for defective services.
You have the right to accurate service descriptions, transparent pricing, and to lodge complaints about unfair practices.
How to seek redress
- First, contact Expert Squad support and keep records of all communications and receipts.
- If unresolved, file a complaint through the UAE government consumer protection portal: u.ae - Consumer Protection.
- Provide documented evidence, transaction details, and steps already taken with the provider when filing a complaint.
Customer experiences
Positive feedback
Many users praise the speed of on-demand expert chats and the convenience of a subscription model for ongoing access to advice.
Customers report value when the platform matches the right expertise to their issue quickly.
Common criticisms
Common complaints include unclear pricing, difficulties with billing disputes, and occasional delays in refunds or account support responses.
Some customers recommend documenting all steps and confirmations to simplify dispute resolution.
Documentation checklist
Essential items to gather
- Account username or email associated with the subscription.
- Subscription or invoice numbers and payment receipts.
- Screenshots of membership panel showing cancellation button or confirmation screens.
Optional but helpful items
- Copies of emails or chat transcripts with support staff.
- Bank or credit card statements showing charges and dates.
- Any terms-of-service or help-page screenshots relevant to refunds or cancellation.
Common mistakes
Not saving confirmation
Many users cancel but do not save a confirmation screenshot or email. This makes disputes harder to resolve.
Always capture a confirmation and timestamp for your records immediately after cancelling.
Using the wrong contact method
Sending cancellations to unofficial channels or third-party sellers can delay processing or be ignored.
Use the official site contact form or your account cancellation flow to ensure requests are received and logged.
Comparative recap
Quick comparison of cancellation methods
| Method | Speed | Ease | Best for |
|---|---|---|---|
| Online via account | Fast (instant confirmation) | High (one-click in Membership panel) | General users with account access |
| Email via official contact form | Moderate (depends on response time) | Moderate (requires message and verification) | Users who cannot access their account |
| Postal mail to HQ | Slow (postal transit and processing) | Low (requires formal letter and proof) | Legal or formal disputes requiring written notice |
After cancelling
Immediate next steps
- Save cancellation confirmation and any reference numbers.
- Monitor your bank or card statement for any unexpected charges in the next billing cycle.
Helpful resources and links
- Expert Squad official site: https://expertsquad.com/
- UAE consumer protection information: https://u.ae/en/information-and-services/consumer-protection
Address
Headquarters
Office 103, 1st floor, 67A Archbishop Makarios III Avenue and Orpheos Street, Nicosia, 1071, Cyprus.
For cancellations or formal notices by post, include your account details and a clear statement requesting subscription termination.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.