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Cancel FIREFLIES
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Fireflies service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Fireflies: Easy Method
What is Fireflies
Quick definition
Fireflies is an AI-powered meeting assistant that records, transcribes and summarizes meetings across conferencing platforms.
It integrates with tools like Zoom, Google Meet and Slack to automate notes, search conversations and surface action items.
Who uses it
Teams and individuals use Fireflies to save time on manual note-taking and to create searchable archives of conversations.
Use cases include sales calls, project meetings, interviews and in-person recordings via the mobile app.
How to cancel Fireflies
Cancel via Fireflies web app (recommended)
- Log in to the Fireflies web app at fireflies.ai.
- Go to Settings → Account Settings → Manage Subscription → Cancel Subscription.
- Follow on-screen prompts to confirm; your service typically continues until the end of the current billing cycle.
Cancel AI Credits and alternate routes
- To cancel AI Credits: Settings → Account Settings → AskFred & AI Credits, or Billing → AI Credits → Edit → Cancel.
- If you prefer, email support at support@fireflies.ai requesting cancellation; include your account email and plan details.
- Notes: App Store / Google Play cancellation is not specifically documented; cancellation is most reliably done via the web dashboard or support.
What happens when you cancel
Access and billing
After cancellation your paid features typically remain active until the end of the current billing cycle.
Auto-renewal stops at the next renewal date; you will not be charged again after the cycle ends unless you reactivate.
Data and account state
Recorded meetings, transcripts and AI summaries are usually preserved in your account after cancellation.
You can export or delete data from the dashboard; consider exporting important files before any account changes.
Will I get a refund?
Refund policy overview
- Monthly plans: Full refund if you used ≤ 3 meetings and ≤ 7 days; pro-rated refund if over those limits. Stripe may deduct a $3 processing fee. Official refund policy.
- Annual plans: Full refund if you used ≤ 20 meetings and ≤ 7 days; annual plans are not pro-rated. Official refund policy.
- AI Credits add-ons are not refundable under the standard policy.
Exceptions and timelines
- Refunds are processed within 5 - 10 business days once approved.
- The broader billing guidance notes Fireflies does not generally offer refunds for subscriptions or AI credit purchases, but exceptions can be made by support. See Manage subscriptions & billing.
Fireflies plans and pricing
Pricing summary (AED, monthly equivalent)
The prices below reflect AED equivalents based on USD pricing (1 USD = 3.6725 AED) and are billed annually unless noted.
Plan table
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Free | AED0.00 | Monthly (annual equivalent AED0) | Unlimited transcription (with limits), limited AI summaries, basic integrations |
| Pro | AED36.73 | Monthly (billed annually) | Unlimited transcription, unlimited AI summaries, 8,000 mins storage/seat, downloads, analytics |
| Business | AED69.78 | Monthly (billed annually) | All Pro features plus video recording, team analytics, conversation intelligence, unlimited storage |
| Enterprise | AED143.23 | Monthly (billed annually) | Business features plus HIPAA, SSO, audit/admin controls, dedicated support |
Your consumer rights in United Arab Emirates
Legal context
UAE consumer protection law, such as Federal Decree-Law No. (15) of 2020, grants rights for defective goods and services.
However, digital service cancellation and refund specifics are typically governed by the provider's published policy unless local law imposes stronger consumer protections.
How this applies to Fireflies
- Fireflies publishes its refund conditions rather than offering a statutory 14-day cooling-off period for UAE customers.
- If you believe local law entitles you to a remedy beyond Fireflies' policy, consider contacting UAE consumer protection authorities or seeking local legal advice.
Customer experiences
Positive feedback
- Users report strong transcription and summary accuracy across accents and mixed languages.
- Reviewers praise integrations, time savings and ease of onboarding, especially for remote teams.
Common complaints
- Some find the auto-join bot intrusive or disruptive in meetings.
- Other issues include occasional speaker-attribution errors, limited in-meeting multi-language support, and mixed experiences with customer support.
Documentation checklist
Before you cancel
- Export important transcripts, summaries and recordings you wish to keep.
- Note your account email, subscription plan and billing cycle dates.
Links and references
- Cancellation & billing guide: Manage subscriptions, billing & refunds.
- Refund policy and AI Credits cancellation: Refund policy and AI Credits cancellation.
- Support email: support@fireflies.ai.
Common mistakes
Assuming immediate loss of access
Some users expect features to stop immediately after cancellation. In most cases paid features remain until the billing cycle ends.
Check the exact end date in your account to avoid confusion.
Missing refund eligibility rules
Users sometimes assume all cancellations qualify for full refunds. Refund eligibility depends on plan type, usage (number of meetings) and timing.
Review the refund conditions carefully before requesting a refund to avoid surprises.
Comparative recap
At-a-glance comparison
| Plan | Price (AED/month equivalent) | Best for | Key limit or benefit |
|---|---|---|---|
| Free | AED0.00 | Casual users | Basic transcription and limited AI features |
| Pro | AED36.73 | Individuals and small teams | Unlimited summaries, 8,000 mins storage/seat |
| Business | AED69.78 | Teams requiring analytics | Video recording, team analytics, unlimited storage |
| Enterprise | AED143.23 | Regulated organizations | HIPAA, SSO, audit controls, dedicated support |
After cancelling
Next steps
- Export any transcripts and recordings you want to save from the dashboard before the billing cycle ends.
- Confirm cancellation by checking your account settings and any confirmation email from Fireflies.
Support and appeals
- For refunds or exceptions, contact support: support@fireflies.ai.
- Official help pages: Manage subscriptions, billing & refunds and Refund policy.
Address
Company headquarters
Fireflies.ai
5424 Sunol Blvd, Ste 10-531, Pleasanton, CA 94566, USA
Support contact
Email: support@fireflies.ai
Website: https://fireflies.ai/