Flodesk

Cancel FLODESK online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Flodesk
1592 Union Street
94123 San Francisco United States
support@flodesk.com
Subject: Cancellation of Flodesk contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Flodesk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Flodesk
1592 Union Street
94123 San Francisco , United States
support@flodesk.com
REF/2025GRHS4

cancellation Flodesk: Easy Method

What is Flodesk

Overview

Flodesk is an email marketing platform designed to help users create visually appealing emails, landing pages, and workflows with a simple editor. It focuses on design-forward templates and user-friendly automation tools.

Core features

Key features include a drag-and-drop editor, pre-built templates, workflows/automation, checkout tools, and analytics. Flodesk aims to simplify email creation while offering integrations for e-commerce and design tools.

How to cancel Flodesk

Cancel via web (recommended)

  • Log into your Flodesk account on the web.
  • Click your avatar (top right) and go to Account settings → Plan + billing.
  • Click "Cancel or Downgrade" or "Request to cancel subscription" depending on the UI.
  • Complete the cancellation prompts and confirmation survey.
  • Your subscription remains active until the end of the current billing cycle; you can reverse the cancellation before it takes effect.

App Store / Google Play

Flodesk subscriptions cannot be cancelled via the App Store or Google Play. The official cancellation method is the Flodesk web interface.

If you purchased through a mobile app and see charges from Apple or Google, contact Flodesk support and the store where you purchased for guidance.

What happens when you cancel

Access and account status

Your Flodesk account and content remain available until the end of the paid billing period. Templates, workflows, and audience data are retained during this time.

You may be able to re-activate or reverse the cancellation from your account before the cancellation takes effect.

Billing and renewal

  • No further recurring charges will be made after the current billing period ends, once cancellation completes.
  • Your subscription simply stops renewing; it does not always result in immediate account deletion.
  • If you had a purchase through Checkout, refunds or merchant-managed returns follow Stripe-related processes (see refund section).

Will I get a refund?

Standard refund policy

Flodesk does not provide a guaranteed 14-day refund right for subscriptions. Cancellation typically ends the subscription at the end of the billing term with no automatic refund.

Refunds are only possible if you contact Flodesk support and are granted at the company's discretion. Contact support through the official help site for requests.

Checkout purchases and disputes

  • For purchases via Flodesk Checkout using Stripe Standard, refunds are processed through the Stripe dashboard by the merchant.
  • For Stripe Express, Flodesk processes refunds on behalf of the merchant; refunds typically appear in 5 - 10 business days after processing.
  • Do not issue refunds for disputed charges until the dispute is resolved; issuing an early refund may result in losing both funds and paying fees.

Flodesk plans and pricing

Pricing table

Plan Price (USD per month) Billing Key features
Email Plan (pre‑Dec 2025) USD 38 Monthly Unlimited subscribers and emails
Email Plan (annual, pre‑Dec 2025) USD 35 Annual (effective) Unlimited subscribers and emails
Lite (post‑Dec 2025) USD 19 Monthly Unlimited emails, 1 workflow, Flodesk branding (1,000 subscribers)
Pro (post‑Dec 2025) USD 25 (approx.) Monthly Unlimited workflows, advanced analytics, removable branding
Everything (post‑Dec 2025) USD 49 (approx.) Monthly Full e‑commerce: unlimited checkouts, sales pages, abandoned cart automation

Notes on pricing

Prices above are taken from available public information and are accurate as listed in official sources. Some post‑December 2025 prices are listed as approximate starting points.

Exact AED pricing for the United Arab Emirates was not available publicly. Converting USD to AED requires the current exchange rate and will be an estimate only.

Currency and UAE pricing

Flodesk bills in USD in many regions; your bank or card provider may convert charges to AED. Check your card statement for the exact converted amount.

For official pricing questions or regional offers, consult Flodesk support via the help center.

Your consumer rights in United Arab Emirates

Cooling-off and refunds

Under UAE consumer protections, there is no automatic statutory 14‑day "cooling‑off" right for digital subscription services by default unless the seller explicitly offers it.

Flodesk does not advertise a mandatory 14‑day refund for subscriptions; refunds are handled per Flodesk policy and at their discretion.

Contacting authorities

If you believe your consumer rights have been breached, you may contact the UAE Ministry of Economy or local consumer protection authorities for guidance.

For general information, see the UAE Ministry of Economy: https://www.moec.gov.ae/en.

Customer experiences

Positive feedback

Many UAE users praise Flodesk for its beautiful templates, simple interface, flat pricing model (historically), and easy-to-use drag-and-drop editor.

Review platforms also note strong customer service and Canva integration as commonly appreciated features.

Negative feedback

Some reviewers from the UAE report deliverability issues - emails flagged as phishing and landing in spam - affecting domain reputation for certain users.

Other criticisms include missing advanced features (A/B testing, advanced segmentation) and occasional reports of unreliable customer service or domain-related problems.

Documentation checklist

Before you cancel

  • Account email and login credentials.
  • Confirm where you purchased (direct via Flodesk web vs. store charge via Apple/Google).
  • Billing method and last payment date (credit card, Stripe details if applicable).
  • Export important data: subscriber lists, templates, and analytics you may need later.

If you request a refund or support

  • Have your invoice/receipt or transaction ID ready.
  • Note whether the purchase was via Stripe Standard or Stripe Express (affects refund flow).
  • Collect screenshots of billing, messages, or deliverability issues if disputing charges.

Common mistakes

Expecting an immediate refund

Many users assume cancelling triggers a refund immediately; in Flodesk's case cancellation normally stops renewal but does not guarantee a refund.

If you need a refund, contact support promptly and provide transaction details; refunds are discretionary and may take several days to appear.

Trying to cancel via app stores

Attempting to cancel through Apple or Google instead of Flodesk's web interface is a frequent error. Flodesk requires web cancellation for subscriptions managed by Flodesk.

If you see a charge from Apple/Google, consult the respective store and Flodesk support to determine the correct next steps.

Comparative recap

At a glance

The table below summarizes main plans, typical monthly USD pricing, and intended use cases to help UAE users choose what fits best.

Choosing a plan

Choose Lite for low-cost entry with branded emails, Pro for deeper automation and branding control, and Everything for full e-commerce capabilities.

Plan Monthly Price (USD) Best for Main limits/features
Lite USD 19 Small senders, trialing design tools 1 workflow, Flodesk branding, 1,000 subscribers
Pro USD 25 (approx.) Growing businesses needing automation Unlimited workflows, advanced analytics, remove branding
Everything USD 49 (approx.) Businesses selling products/services Unlimited checkouts, sales pages, abandoned cart automation
Email Plan (pre‑Dec 2025) USD 38 Users on legacy flat plan Unlimited subscribers and emails

After cancelling

Next steps

  • Export subscriber lists, templates, and any analytics you want to keep before access ends.
  • Monitor your bank or card for final charges and any issued refunds.
  • If you intend to reopen your account, note that reactivation may be possible from your account settings.

Helpful links

Address

Company address

Flodesk, Inc., 1592 Union Street, San Francisco, California, 94123, United States.

How to contact

For account cancellation, billing questions, or refund requests, use the Flodesk Help Center contact options: https://help.flodesk.com/.

FAQ

To cancel your Flodesk subscription, log into your account on the web, click your avatar, go to Account settings > Plan + billing, and select 'Cancel or Downgrade'. Complete the prompts and confirmation survey. Remember to keep proof of your cancellation.

Flodesk does not guarantee refunds for subscriptions. Typically, cancellation stops future charges, but you retain access until the end of the billing cycle. For refund requests, contact Flodesk support.

No, Flodesk subscriptions cannot be canceled via the App Store or Google Play. You must cancel through the Flodesk web interface to ensure proper processing.

After cancellation, your Flodesk account and content remain accessible until the end of the current billing period. Your templates, workflows, and audience data will be retained during this time.

Flodesk offers various plans, including the Lite plan for USD 19 and the Pro plan for approximately USD 25. Make sure to check your current plan details in your account settings before cancellation.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.