Cancel FOTOR online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fotor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Fotor: Easy Method
What is Fotor
Overview
Fotor is a cloud-based photo editing and graphic design service that provides tools for photo enhancement, AI image generation, collage making, and template-based design.
Primary uses
Individuals and businesses use Fotor for quick edits, AI-assisted image creation, social media graphics, and simple design tasks without advanced desktop software.
How to cancel Fotor
Cancel via Fotor website (recommended)
- Sign in to your Fotor account on the Fotor website.
- Go to Account Settings → Subscription → click “Cancel”.
- Cancellation stops future renewals; you keep access until the end of the current billing period.
- See the official guide: How to Cancel the Subscription - Fotor Help Center.
Cancel via app stores and support
- If you subscribed through Google Play, use Google Play Store → Subscriptions to cancel the Fotor/Goart subscription.
- If you subscribed through the App Store (iOS/macOS), go to the App Store → your avatar → Subscriptions and cancel the Fotor/Goart - Photo Editor, Designor subscription.
- You may also contact Fotor support by email or their account/contact form for assistance; providing account email and order details speeds processing.
What happens when you cancel
Access and renewal
Cancellation prevents future automatic renewals but does not immediately remove access.
You retain paid features until the current billing period ends.
Data and account
Your account and uploaded content generally remain accessible unless you request account deletion.
If you want data removed, request account deletion through support and retain copies of important files before requesting removal.
Will I get a refund?
Fotor refund policy
Fotor’s policy states that payments are typically non-refundable once confirmed and that subscription fees are NOT REFUNDABLE and NOT CANCELLABLE.
Their Terms of Service and Help Center reflect this stance; cancellation normally stops future billing but does not trigger a refund.
Exceptions and alternatives
- Refund requests for purchases via the App Store or Google Play should be handled through Apple or Google’s refund processes.
- If you believe a charge is unauthorized or due to misrepresentation, you can dispute with your payment provider or contact consumer protection in the UAE.
- See Fotor’s refund help: How to Get a Refund? - Fotor Help Center and Terms: Fotor Terms of Service.
Fotor plans and pricing
Available plans (contact for current pricing)
Fotor offers tiered plans (including a free tier and paid subscriptions). Exact local pricing can vary by region and platform.
How to confirm price
Check prices on Fotor’s website or in the App Store / Google Play subscription screen before subscribing.
| Plan | Price | Key features |
|---|---|---|
| Free | Contact for pricing | Basic editing tools, limited templates, watermark/feature limits |
| Paid (Pro / Subscription) | Contact for pricing | Full editing suite, AI tools, templates, higher export quality |
| Enterprise / Team | Contact for pricing | Multi-user access, team management, custom billing |
Your consumer rights in United Arab Emirates
Applicable UAE protections
UAE consumer protection laws (for example, Federal Law No. 24 of 2006 and relevant updates) provide remedies for defective services or misrepresentation.
These laws can apply to digital services in some circumstances; Fotor’s no-refund terms do not necessarily override statutory rights.
How to seek assistance in UAE
- If you have an unresolved billing dispute or suspect unauthorized charges, contact your bank or card issuer to dispute the charge.
- File a complaint with the UAE Ministry of Economy Consumer Protection or use their online channels for consumer complaints: UAE Ministry of Economy.
- For app-store purchases, use Apple’s or Google’s refund/dispute process - those platform policies can override merchant terms.
Customer experiences
Positive feedback
Some UAE users praise Fotor for strong AI image generation, easy-to-use editing tools, and fast workflow for generating pictures and collages.
Positive reviews highlight its convenience for quick design tasks and creative experimentation.
Negative feedback
Other users in the UAE report problems with unexpected charges, difficulty obtaining refunds, or slow customer support responses.
Several complaints mention trial cancellations followed by charges and frustration with refund denials; consider this when subscribing and retain evidence of cancellations.
Documentation checklist
Before contacting support
- Account email address used with Fotor.
- Order receipt, subscription confirmation email, or transaction ID.
- Date and time of cancellation attempt and screenshots that show subscription status.
For disputes or complaints
- Bank or card statements showing the charge (redact unrelated details).
- Copies of communications with Fotor support and any cancellation confirmation.
- App store subscription screenshots if purchased via Apple or Google.
Common mistakes
Relying on trial cancellation without confirmation
Users sometimes think cancelling a trial within the trial window is enough but do not confirm the cancellation on the correct platform.
Always verify subscription status in Account Settings or in the App Store / Google Play subscriptions page.
Assuming Fotor controls app-store refunds
If you subscribed via Apple or Google, refunds and cancellations must be processed through that store’s subscription management.
Contacting Fotor alone may not resolve app-store billing issues; use the store’s support and keep records.
Waiting too close to renewal
Fotor’s terms indicate cancellation should be done at least seven (7) days before the end of the current period to avoid renewal in some cases.
Do not wait until the last day; cancel early and retain confirmation screenshots.
Comparative recap
Quick actions compared
The table below summarizes where to act, the likely effect, and refund prospects for each route.
Use this to choose the right route
| Action | Effect | Where to act / refund likelihood |
|---|---|---|
| Cancel on Fotor website | Stops future renewals; access remains until billing period ends | Fotor account settings; refunds unlikely per Fotor policy |
| Cancel via App Store (Apple) | Stops Apple-managed renewals; Apple controls refunds | App Store subscriptions; request refund via Apple if eligible |
| Cancel via Google Play | Stops Google-managed renewals; Google controls refunds | Google Play subscriptions; request refund via Google if eligible |
| Contact Fotor support / email | Assistance with account, cancellations, or special cases | support@fotor.com or Fotor Help Center; refunds rare but support can advise |
| Dispute with bank or consumer protection | May recover unauthorized or erroneous charges | Bank chargeback or UAE Ministry of Economy complaint; outcome depends on evidence |
After cancelling
Confirm cancellation
Save a screenshot or email confirmation showing the subscription status and the effective end date.
Monitor your next billing date and bank statement to ensure no further charges occur.
Helpful official links
- Fotor cancellation guide: How to Cancel the Subscription - Fotor Help Center
- Fotor refund information: How to Get a Refund? - Fotor Help Center
- Fotor Terms: Fotor Terms of Service
- UAE consumer complaints: UAE Ministry of Economy
Address
Corporate address
Chengdu Everimaging Science and Technology Co., Ltd
11th Floor, Unit 2 Block 2, Hangli Center, Chengdu, Sichuan 610000, China
Support contact
For account or billing support, contact Fotor support (example contact): support@fotor.com.
When contacting support, include your account email, subscription details, and relevant receipts to speed resolution.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.