cancellation Geozilla: Easy Method

What is Geozilla

Overview

Geozilla is a location‑sharing and family safety app that provides real‑time tracking, geofencing, and alerts to help families and friends stay connected.

Primary uses

People use Geozilla to monitor family members' locations, receive arrival and departure notifications, and manage trusted contact groups.

How to cancel Geozilla

Preferred cancellation method (email)

The easiest and preferred way to cancel is to email Geozilla support. This centralizes your request and creates a written record.

• Send an email to support@geozilla.com with your account email, device type, and a clear cancellation request.
• Include the subscription name shown on your receipt and a screenshot of the purchase if available.

Alternative methods (in‑app and stores)

You can also request cancellation from inside the Geozilla app or via the store that charged you (Apple App Store or Google Play).

• In the Geozilla app use the "Request Support" option to ask for cancellation assistance.
• If you subscribed through Apple or Google, review and cancel the subscription in your App Store / Google Play subscription settings.

What happens when you cancel

Access and features

Cancelling stops future renewals but does not always remove immediate access. Your paid features typically remain active until the end of the paid period.

After the subscription period ends, premium features will be revoked and the account will revert to the free tier.

Data and account retention

Cancellation usually does not delete your account or location history automatically. Data retention follows Geozilla's privacy policy and may remain unless you request deletion.

To remove account data, contact support@geozilla.com and explicitly request account deletion following any required verification steps.

Will I get a refund?

General policy

Refund handling depends on how you purchased the subscription. Purchases made through Apple or Google are generally managed by those stores.

Geozilla support can assist with problems, but app‑store purchases commonly require you to request a refund via the store.

Exceptions and how to request

• If a charge is unauthorized or clearly erroneous, contact support@geozilla.com and provide transaction details and screenshots.
• If the store denies a refund, Geozilla support may review the case and advise on next steps.

Geozilla plans and pricing

Pricing source

Below are prices listed in the UAE App Store listing for Geozilla (early 2026). Multiple weekly, quarterly, and yearly tiers are shown.

Price table

Your consumer rights in United Arab Emirates

General consumer protections

UAE consumer protection laws grant rights for clear information, fair contract terms, and remedies for defective or misrepresented services.

Digital subscriptions are covered when the service does not meet advertised standards or the seller fails to deliver.

How to escalate a complaint

• Ask Geozilla support for resolution first (support@geozilla.com).
• If unresolved, file a complaint with UAE consumer protection authorities via the official government portal: UAE Consumer Protection.

Customer experiences

Positive feedback

Many users praise Geozilla for ease of use, reliable real‑time updates, and useful geofencing alerts that improve family safety.

Users often highlight the helpfulness of location history and emergency notifications.

Common complaints

Some users report confusion over multiple subscription tiers and unexpected auto‑renewal charges when they assumed cancellation was complete.

Billing disputes are typically routed through app stores, which can add steps to resolution.

Documentation checklist

What to gather before contacting support

• Account email or username used with Geozilla.
• Receipt or transaction ID from the App Store / Google Play or payment provider.
• Screenshots showing the active subscription and purchase date.

Optional but helpful items

• Device type and OS version (iOS/Android).
• Any correspondence with Geozilla or the store about the charge.

Common mistakes

Not cancelling in the correct place

A frequent error is cancelling inside the app but not disabling the subscription in the App Store or Google Play, leaving renewals active.

Always verify cancellation in the store used to purchase the subscription.

Missing details in support requests

Another mistake is sending a brief request without receipts or account identifiers, which slows resolution.

Provide transaction IDs and screenshots to speed up support handling.

Comparative recap

Quick comparison

Takeaway

Weekly plans offer flexibility but higher per‑week cost, while quarterly and yearly plans reduce average monthly cost for committed users.

After cancelling

Immediate checks

Confirm cancellation by checking your App Store/Google Play subscriptions and looking for a cancellation confirmation email from Geozilla.

Keep your final receipt and note the date when premium access ends.

Helpful links and next steps

• Contact Geozilla support: support@geozilla.com (preferred for written requests).
• Official Geozilla website for help and FAQ: geozilla.com.
• If needed, raise a UAE consumer complaint via the official government portal: UAE Consumer Protection.

Address

Company address

Parnithos, 9 Flat/Office A, Germasogeia, 4040, Limassol, Cyprus

Support contact

Email: support@geozilla.com

Website: https://geozilla.com/