Cancel GOPRO online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gopro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Gopro: Easy Method
What is GoPro
Overview
GoPro is a brand of action cameras and related services, including cloud-based software and subscription services (often called GoPro Plus or GoPro Quik). The company sells cameras, accessories, and digital services globally.
Services covered
Services include one-time purchases of cameras and subscription plans for cloud backup, editing tools, and premium features. Cancellation and return rules differ between physical products and subscriptions.
How to cancel GoPro
Cancel a web (gopro.com) subscription
- Sign in at gopro.com (UAE) with the account used to subscribe.
- Go to Account > Subscriptions or Account Settings and select the subscription to cancel.
- Confirm cancellation before the next renewal; cancellation becomes effective at the end of the current billing period.
Cancel App Store or Google Play subscriptions
- If you purchased via Apple App Store, cancel using your Apple ID subscriptions in iOS Settings or the App Store - GoPro cannot cancel these for you.
- If you purchased via Google Play, cancel via Play Store > Subscriptions - cancellations must be handled through Google Play.
- Check the app store receipt or subscription screen for confirmation after cancelling.
Alternative cancellation methods
- You may also send a written cancellation notice by postal mail to the address below (acceptance subject to GoPro terms).
- For account or order issues, use the official GoPro support pages noted in the links section.
What happens when you cancel
Access and renewals
For web subscriptions cancelled through gopro.com, your subscription remains active until the end of the paid billing period.
App Store or Google Play cancellations stop future renewals from the app store side; GoPro does not control those renewals.
Data and content
Cloud-stored content may remain associated with your account but access to premium features ends with subscription expiry.
Export or download any content you need before the subscription period ends if you rely on premium cloud services.
Will I get a refund?
Subscriptions
For subscriptions purchased on gopro.com, cancellations stop future billing but do not typically trigger refunds; refunds are not issued unless required by applicable law.
For subscriptions purchased via Apple or Google Play, refund rules are governed by those app stores; request refunds from Apple or Google where applicable.
Physical products and returns
- Orders placed on gopro.com (including UAE orders) are covered by a 30-day money-back guarantee: returns within 30 days of receipt are eligible for refund.
- Shipping fees are not refundable. Items damaged outside warranty or returned damaged may be denied a refund.
Official policy links
Refer to GoPro's official terms and money-back pages for details: GoPro money-back guarantee and GoPro subscription terms.
GoPro plans and pricing
Retail camera pricing (AED)
| Plan / Model | Price (AED) | Period | Key features |
|---|---|---|---|
| GoPro HERO (entry 4K model) | AED 729.00 | One-time purchase | Smallest, lightest 4K GoPro; waterproof to 5 m; HyperSmooth |
| GoPro HERO10 Black with 64 GB card | AED 839.00 | One-time purchase | 5.3K video; 23 MP photos; includes 64 GB SD card |
| GoPro HERO11 Black Creator Edition | AED 989.00 | One-time purchase | 5K video resolution; Creator Edition features |
| GoPro Hero Black (Adventure HQ listing) | AED 839.00 | One-time purchase | Built-in mounting fingers; compact design |
| GoPro Hero 12 Black | AED 1,678.95 | One-time purchase | Latest Hero 12 release; top image quality & stabilization |
| GoPro Hero 13 Black (Adventure HQ) | AED 2,519.00 | One-time purchase | Newest Hero 13 Creator Edition version |
Notes on pricing
These AED prices reflect UAE retail listings observed between 2024 - early 2026 and are one-time purchase amounts.
Subscription-based pricing (cloud/editing services) is not listed here because GoPro's subscription fees are often handled in non-local currency or via app stores.
Your consumer rights in United Arab Emirates
Return rights for UAE residents
For orders placed on gopro.com/en/ae, GoPro applies its 30-day money-back guarantee to eligible returns.
Shipping costs are typically non-refundable and warranty exclusions apply to damaged goods outside the warranty period.
No EU cooling-off right in UAE
The EU 14-day statutory right of withdrawal applies only to EU consumers. UAE customers do not automatically have a 14‑day cooling-off period under EU law.
Always check the local terms page for the most up-to-date UAE terms: GoPro UAE Terms.
Customer experiences
Positive feedback
Retail listings in the UAE often show positive customer comments praising product performance and gift suitability.
Retailers like Adventure HQ provide enthusiastic product presentations highlighting device capabilities.
Negative feedback and recurring complaints
Public review platforms report complaints about customer service responsiveness, delayed refunds, and difficulties with returns or cancellations.
Common issues cited include lost return parcels, subscription auto-renewals despite cancellation, and templated support replies.
Documentation checklist
Before you cancel or return
- Order number and purchase receipt (email or printed).
- Account email used to purchase and subscription confirmation.
- Photos of the product condition and any damage, if returning.
For returns and refund follow-up
- Return authorisation (RMA) or support reference number, if provided by GoPro.
- Tracking number for returned shipment and proof of postage.
- Copies of correspondence with GoPro support or app store receipts for store-managed subscriptions.
Common mistakes
Failing to cancel in the right place
Example: Trying to cancel an Apple-purchased subscription via gopro.com - this will not stop App Store renewals.
Always cancel through the platform where the subscription was purchased (Apple ID or Google Play).
Missing deadlines and documentation
Example: Returning an item after the 30-day period or without proof of purchase can result in denied refunds.
Keep order receipts, return tracking, and RMA numbers to avoid delays or disputes.
Comparative recap
Quick comparison
| Feature | Web purchase (gopro.com) | App Store / Google Play purchase |
|---|---|---|
| How to cancel | Cancel via Account > Subscriptions on gopro.com | Cancel via Apple App Store or Google Play subscriptions |
| Refund policy | 30-day money-back for physical orders; subscription refunds only if law requires | Refunds handled by the app store according to their policies |
| Effective date | Cancellation effective at end of current billing period | App store cancellation prevents future renewals per store timing |
| UAE consumer right | 30-day return policy applies on gopro.com/en/ae; no EU 14-day right | App store purchases follow store and local consumer rules; no EU 14-day right for UAE |
Takeaway
Choose the correct cancellation route based on where you purchased. Keep documentation and check official GoPro terms for UAE-specific rules.
After cancelling
What to do immediately
- Save confirmation of cancellation or subscription change from the website or app store.
- Download any cloud content you need before access ends.
Useful official links
Address
Head office
GoPro, Inc.
3025 Clearview Way, San Mateo, CA 94402, United States
Official website (UAE)
GoPro UAE site: https://gopro.com/en/ae
Use the site above to access account settings, returns, and local support options.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.