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Cancel GUARDIO
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Guardio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Guardio: Easy Method
What is Guardio
Overview
Guardio is a subscription-based browser security service that detects and blocks phishing, malware, scam sites and other web threats. It operates as a browser extension and companion app to protect users' online activity and personal information.
How it is delivered
Guardio is offered as a free tier plus paid premium protection via direct website subscriptions or through App Store / Google Play subscriptions. Management and support are provided through Guardio's dashboard and Help Center.
How to cancel Guardio
Via the Guardio website (credit card or PayPal)
- Log into your Guardio dashboard.
- Go to Profile → Subscription → Manage Plan.
- Select the Free plan, click "Cancel Anyway", then confirm "Cancel Subscription".
- Your premium protection continues until the end of the billing cycle and you will not be charged thereafter.
- See Guardio's official guide: How to Manage or Cancel your Guardio Subscription.
Via App Store or Google Play
- Open the Guardio app and go to Profile → Subscription → Cancel Subscription.
- Follow the prompts, then choose "Go to Apple Subscriptions" or "Go to Google Play Subscriptions" to complete cancellation in the store.
- App-store cancellations and refunds are handled by Apple or Google; follow the store's process for any refund requests.
- Refer to Guardio's instructions: Manage or Cancel your Guardio Subscription.
Other methods and important notes
- Deleting the app or browser extension alone does not cancel a trial or paid subscription.
- If you purchased on the website you can also request cancellation or refund by emailing support@guard.io.
- Postal cancellation is sometimes possible by sending a written request to Guardio's headquarters address; keep proof of delivery.
What happens when you cancel
Access and protection
After cancellation your premium features generally remain active until the end of your current billing cycle. You will retain the free tier features unless you delete the account.
Billing and account data
No further recurring charges should occur after cancellation takes effect. Guardio may retain account data according to its privacy policy and Terms of Use.
Will I get a refund?
Official refund policy
There is no documented automatic 14‑day refund right in Guardio's publicly available Help Center or Terms of Use.
Guardio's Terms of Use indicate that payments already made are non‑refundable unless otherwise agreed in an Order Form.
How to request a refund
- If you purchased via the Guardio website, email support@guard.io to request a refund and include order details and dates.
- If you purchased via the Apple App Store or Google Play, refund requests must be made through those stores.
- Refunds are assessed case‑by‑case; Guardio's Terms may limit refunds for early termination unless an exception applies.
- See Guardio's official refund info: Guardio Refunds and Guardio Terms of Use.
Guardio plans and pricing
Current public pricing
Reliable public pricing information is not available in the official Help Center or Terms pages provided here.
For exact, up‑to‑date prices, check your Guardio account or contact Guardio support.
How to confirm price
- Log into your Guardio dashboard to view the plan and billing details.
- Contact support@guard.io for quotes or invoice details.
| Plan | Price | Notes |
|---|---|---|
| Free | Free | Basic browser protection |
| Premium | Contact for pricing | Advanced protection, subscription required |
| Business / Enterprise | Contact for pricing | Custom plans and billing |
Your consumer rights in United Arab Emirates
Key rights under UAE law
Consumer protection in the UAE is governed by Federal Decree‑Law No. (24) of 2006 and its amendments. Consumers are entitled to clear information about cancellation and refund terms and to fair treatment.
UAE consumers have the right to redress for defective or deceptive services and may escalate complaints to local authorities.
How this applies to Guardio
- As a digital service operating in the UAE market, Guardio should provide clear cancellation and refund information.
- If disclosed terms are misleading or refunds promised are not honored, consumers can escalate to the Ministry of Economy’s Consumer Protection Department or local consumer protection bodies.
- Keep records (receipts, screenshots, emails) to support any complaint to authorities.
Customer experiences
Positive feedback
Public reviews commonly praise Guardio for blocking phishing and scam sites, and for being easy to use with effective background protection.
Many users report improved peace of mind after enabling its protections.
Common complaints
Some users report difficulties with refunds, being charged after cancellation, and confusion over how to find or cancel subscriptions.
These complaints often relate to payment-route differences (direct website vs app store) and to not following the correct cancellation steps for the purchase method used.
Documentation checklist
Essential items to collect
- Order confirmation or receipt (email or screenshot).
- Account email and subscription ID as shown in your Guardio dashboard.
- Payment method details (last four digits of card, PayPal ID, or App Store/Google Play receipt).
- Dates of purchase, cancellation attempt, and any billing charges.
- Screenshots of subscription pages, cancellation confirmations, and any error messages.
Where to send documentation
- Email support@guard.io with your documentation if you purchased from the Guardio website.
- For App Store or Google Play purchases, keep store receipts and follow the store's refund channels.
Common mistakes
Deleting the app without cancelling
Many users assume deleting the app or browser extension cancels the subscription. It does not; the subscription continues and billing will persist.
Always cancel subscriptions through the Guardio dashboard or via the store where you purchased.
Not checking purchase route
Attempting to request a refund from Guardio when the purchase was billed by Apple or Google can delay resolution.
Verify whether the charge came from Guardio, Apple, or Google before contacting support, and follow the correct refund process.
Comparative recap
At-a-glance comparison
| Payment route | How to cancel | Refund process | Typical issues |
|---|---|---|---|
| Direct website (Guardio) | Dashboard → Profile → Subscription → Manage Plan → Cancel | Contact support@guard.io; refunds are case‑by‑case per Terms of Use | Users sometimes miss the dashboard step and only delete the app |
| Apple App Store | Cancel via Apple Subscriptions (from the device or App Store account) | Request refund through Apple; Guardio cannot process store refunds | Confusion over whether Guardio or Apple billed the charge |
| Google Play | Cancel via Google Play Subscriptions (from Play Store account) | Request refund through Google Play; Guardio cannot process store refunds | Users sometimes contact Guardio when Google Play must be contacted |
After cancelling
Verify billing
Check your bank or payment statements for any further charges after the end of the billing cycle. Keep a record of the cancellation confirmation.
Get help if needed
- If you purchased on Guardio's website, email support@guard.io with documentation and ask for confirmation of cancellation and refund status.
- For App Store or Google Play purchases, use the store's subscription and refund support channels.
- Official Guardio help pages: Manage or Cancel and Refunds.
Address
Headquarters
Derech Menachem Begin 144a, Tel Aviv‑Yafo, Tel Aviv District, Israel.
Contact
Email: support@guard.io
Terms and legal info: Guardio Terms of Use