Cancel HOUZZ online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Houzz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Houzz: Easy Method
What is Houzz
Overview
Houzz is an online platform for home remodeling, design, product shopping and professional services. It connects homeowners with design professionals and sells home products through Shop Houzz.
Core features
Services include browsing photos and reviews, purchasing items on Shop Houzz, and subscribing to Houzz Pro for professionals. Subscriptions and product orders may follow different cancellation paths.
How to cancel Houzz
Canceling product orders (Shop Houzz)
- Go to Your Orders on the Houzz website and find the order you want to cancel.
- Use the "Cancel Order" button within 30 minutes of placing the order to cancel immediately.
- If more than 30 minutes have passed, order processing may have started and you will likely need to return the item instead. See Houzz return policy: Houzz Return Policy.
Canceling Houzz Pro subscription (mobile)
- iOS (App Store): Open iPhone Settings → Apple ID → Subscriptions → select Houzz Pro → Tap "Cancel Subscription". See Houzz help: Cancel Houzz Pro on iPhone.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → select Houzz Pro → Tap "Cancel subscription". See Houzz help: Cancel Houzz Pro on Android.
What happens when you cancel
Access and billing
Cancelling a subscription prevents future renewals. Depending on the store (Apple/Google), you may retain access until the end of the current billing period.
Orders and returns
Order cancellation on Shop Houzz is only possible in the short time window (30 minutes). After processing begins, cancellations convert into returns per the return policy.
Will I get a refund?
Houzz product refund policy
Most items are accepted for return within 30 days of delivery. Freight-delivered or large items typically must be initiated within 5 days of delivery.
Refunds are issued to the original payment method when available, or as Shop Houzz credit if not. Houzz processes refunds in USD and they may take 3 - 5 business days to post.
Subscriptions and exceptions
- Subscription refunds are typically handled according to the store where the purchase was made (Apple App Store or Google Play).
- Return shipping costs may be deducted from refunds where stated by Houzz.
- Local consumer rights in the UAE can provide additional remedies (see next section).
Houzz plans and pricing
Pricing availability
No UAE/AED-specific public pricing for Houzz or Houzz Pro (2024/2025) is publicly listed.
Contact for custom pricing
Houzz typically displays prices in USD (or region-specific currencies). Contact Houzz support or sales for region-specific quotes.
| Plan | Pricing |
|---|---|
| Houzz / Shop Houzz (consumer) | Contact for pricing |
| Houzz Pro (professional subscription) | Contact for pricing |
Your consumer rights in United Arab Emirates
UAE e‑commerce protections
UAE consumer protection generally requires clear return/refund policies before checkout and a 7 - 14 day return window for many non-perishable goods.
Undelivered or materially misrepresented goods normally entitle consumers to immediate full refunds under UAE rules.
How to enforce rights
- Contact the seller (Houzz) first and keep records of communications and receipts.
- If unresolved, escalate to local regulators such as the UAE Government consumer protection portal: UAE Consumer Protection.
- For Dubai-specific complaints, contact the Department of Economy and Tourism: Dubai Department of Economy & Tourism.
Customer experiences
Positive feedback
Many users praise Houzz for its wide selection of high-quality products and a user-friendly shopping and inspiration platform.
Common negative reports
Reported problems include delivery delays, wrong or damaged items, difficulty obtaining refunds or return labels, and slow or unresponsive customer support.
Professional subscribers have reported billing disputes and dissatisfaction with perceived lead value and cancellation processes.
Documentation checklist
What to collect before you cancel or dispute
- Order number, invoice or subscription receipt.
- Payment proof (card statement, PayPal receipt).
- Order confirmation emails and screenshots of product pages.
- Photos of damaged or incorrect items and delivery notes.
- All communications with Houzz support (dates and message content).
Why this helps
Having complete documentation speeds up refunds, supports disputes with payment providers, and helps regulators assess claims.
Common mistakes
Missing the cancellation window
Attempting to cancel a Shop Houzz order after 30 minutes often fails because processing begins quickly. Act immediately and check "Your Orders" first.
Not checking the purchase channel
Purchases made via App Store or Google Play must be cancelled through those stores. Contacting Houzz alone may not stop billing or secure a refund for mobile subscriptions.
Comparative recap
Quick comparison
| Service | How to cancel | Refund / Return window | Notes |
|---|---|---|---|
| Shop Houzz (Web order) | Cancel via "Cancel Order" on Your Orders within 30 minutes | Returns generally accepted within 30 days; freight items 5 days | After 30 minutes, use return process per policy |
| Houzz Pro (iOS) | Cancel in iPhone Settings → Apple ID → Subscriptions → Houzz Pro | Subscription refunds follow Apple/App Store policies | Cancel in Apple to stop auto-renewal; support via Houzz Help |
| Houzz Pro (Android) | Cancel in Google Play Store → Menu → Subscriptions → Houzz Pro | Subscription refunds follow Google Play policies | Cancel in Google Play to stop auto-renewal; support via Houzz Help |
After cancelling
Next steps
Confirm cancellation in your account and save confirmation screenshots or emails. Monitor your card or bank statement for refunds or stopped charges.
Escalation and useful links
- Houzz return policy: https://www.houzz.com/return-policy
- Cancel Houzz Pro on iPhone: Houzz Help - iPhone
- Cancel Houzz Pro on Android: Houzz Help - Android
- If unresolved in the UAE, contact local consumer protection: UAE Consumer Protection or Dubai DET: Dubai Department of Economy & Tourism.
Address
Company headquarters
Houzz, Inc.
285 Hamilton Avenue, Palo Alto, California 94301-2537, United States.
Local support note
Houzz does not publish a UAE-specific office address publicly. For account, order or subscription issues contact Houzz via the website help center or use the links above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.