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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Jenni service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Jenni: Easy Method
What is Jenni
Service overview
Jenni is an AI-powered writing assistant that helps users generate content, improve drafts, and accelerate research and academic writing. It offers real-time suggestions, citation support, and template-based workflows.
Where it runs
Jenni is available via the web at the official site and as mobile apps that may link subscriptions to Apple App Store or Google Play purchases. Account management and billing are available through the Jenni dashboard.
How to cancel Jenni
Cancel on the Jenni website
- Log into your Jenni account at the official site: https://jenni.ai/.
- Go to Billing in your account settings and select "Cancel Subscription".
- Confirmation: cancellation takes effect at the end of your current paid term; keep a screenshot of any confirmation message.
Cancel via mobile app stores
- If you purchased via Apple App Store or Google Play, cancel through that store; Jenni cannot cancel store-managed subscriptions for you.
- Apple support (subscriptions on iPhone/iPad): Cancel subscriptions on Apple.
- Google Play support (Android): Cancel subscriptions on Google Play.
What happens when you cancel
Access after cancellation
When you cancel a paid Jenni subscription on the web, your cancellation typically takes effect at the end of the current paid term. You retain paid access until that date.
Data and account status
Your account and stored documents generally remain accessible according to the plan limits after the paid term ends. Export or back up important documents before the subscription ends to avoid access issues.
Will I get a refund?
Standard refund policy
Most subscription and enterprise license payments are non-refundable except where required by law. Refunds are not guaranteed and are handled on a case-by-case basis.
Exceptions and regional rights
- EU users: under applicable law, users in the European Union may be entitled to a refund within 14 days of sign-up, upgrade, or renewal by contacting support.
- Grace period: refunds can sometimes be requested within a 7-day grace period after purchase; after that, subscriptions are generally non-refundable.
- To request a refund: contact support with your account email, order/invoice ID, purchase date, and a brief reason.
Jenni plans and pricing
Official price basis
Official prices are listed in USD on Jenni's site. Local currency (AED) may appear in the app UI when accessed from the UAE, but exact AED amounts were not retrievable from public sources.
Current plans (verified USD)
| Plan | Price (USD) | Period | Features (summary) |
|---|---|---|---|
| Free Plan | $0 / month | Monthly | 10 AI Autocomplete/day; 10 PDF uploads; 5 AI Edits; 10 AI Chat messages; 2,600 citation styles; unlimited citations |
| Unlimited Plan | $12 / month | Monthly (annual available with ~60% savings) | Unlimited AI Autocomplete, unlimited PDF uploads, unlimited AI Edits, unlimited AI Chat, full document export, live chat support, latest features |
Your consumer rights in United Arab Emirates
UAE-specific notes
There is no Jenni-published consumer protection policy specific to the United Arab Emirates on Jenni’s website. UAE consumers should verify rights with their payment provider or local consumer protection authorities.
Practical steps for UAE customers
- Check your bank/card issuer for chargeback or dispute options if you believe an unauthorized charge occurred.
- Request refunds directly from Jenni support first; provide invoices and proof of purchase to speed handling.
- Save all correspondence and receipts; these help if you escalate to your payment provider or local consumer protection bodies.
Customer experiences
Positive feedback
Users commonly praise Jenni for helpful customer service and fast responses when issues are resolved. Many find the tool valuable for academic writing and citation support.
Negative feedback
Reported problems include unexpected auto-renewals, difficulty cancelling outside grace periods, and occasional refund handling issues. Some users note workflow and accuracy limitations in writing and citation features.
Documentation checklist
What to gather before contacting support
- Account email address and full name used on the account.
- Order number, invoice, or transaction ID from payment receipt.
- Purchase date, last billing date, and the amount charged (currency).
Additional helpful items
- Screenshots of billing history, subscription page, or any error messages.
- Proof of App Store or Google Play receipt if purchase was made via mobile store.
Common mistakes
Canceling in the wrong place
A frequent mistake is attempting to cancel a store-managed subscription in the Jenni dashboard. If you subscribed via Apple or Google, cancel in that store to stop future charges.
Assuming automatic refunds or immediate access removal
Users sometimes assume a refund will be automatic or that access ends immediately after cancelling. Jenni typically keeps access until the paid term ends, and refunds are not guaranteed.
Comparative recap
Quick feature comparison
| Feature | Free Plan | Unlimited Plan |
|---|---|---|
| AI Autocomplete | 10 uses/day | Unlimited |
| PDF uploads | 10 uploads | Unlimited |
| AI Edits | 5 edits | Unlimited |
| AI Chat | 10 messages | Unlimited |
| Support | Basic | Live chat support |
After cancelling
Immediate actions
- Export any documents or citation data you need before the paid term ends.
- Save a copy of the cancellation confirmation or screenshot of the Billing page.
Where to get help
- Jenni homepage and account login: https://jenni.ai/
- If you purchased through a mobile store, follow Apple or Google support pages for store-managed refunds and cancellations: Apple subscriptions, Google Play subscriptions.
Address
Company address
Jenni (company mailing address): 300 Delaware Avenue, Suite 210-A, Wilmington, DE 19801, United States.
Support contact
For account and billing questions contact Jenni support (use the contact form or support channels on the official site): https://jenni.ai/.