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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Kaiber service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Kaiber: Easy Method
What is Kaiber
Overview
Kaiber is a subscription-based AI-driven platform that helps users create videos from images and text prompts. It offers tools for video automation, editing, and creative generation in a web-based interface.
Key features
Features include image-to-video generation, template-based workflows, and account-based subscription access through the Kaiber website and mobile store purchases.
How to cancel Kaiber
Cancel via your Kaiber account (recommended)
- Sign in at Kaiber.
- Click your profile icon → Account → My Plan → Cancel plan.
- If you cancel during the 5-day trial, follow the same steps to prevent auto-renewal; you keep access until the trial ends.
- See the official trial cancellation note: Kaiber Help Center: 5-day trial.
Cancel by contacting Kaiber support
- Use the site chat or submit a support request on Kaiber’s website for assistance.
- Email billing or cancellation requests to support@kaiber.com.
- An agent can assist with cancellation if you cannot access the dashboard.
Cancel App Store (Apple) subscriptions
- Apple subscriptions must be cancelled via your Apple ID Subscriptions in iPhone/iPad settings.
- You cannot cancel an Apple-billed Kaiber subscription from the Kaiber website.
Cancel Google Play subscriptions
- Google Play purchases must be cancelled in the Google Play Store → Account → Purchase history or Subscriptions.
- Kaiber’s site cannot cancel Play Store - billed subscriptions.
What happens when you cancel
Access after cancellation
If you cancel during a paid period you will typically retain access through the end of that billing cycle or the end of the trial period.
Auto-renewal and confirmations
Cancelling stops future auto-renewals. You should receive an automated confirmation of cancellation via email or your Kaiber account.
Data and account retention
Your projects and account data generally remain available unless you request deletion. Contact support to request data removal or account closure.
Will I get a refund?
Official refund policy
Kaiber generally does not offer refunds for subscriptions. Refunds are not part of the standard policy and should not be expected as automatic.
Exceptions and how to request one
- Limited exceptions may apply for technical failures, unacknowledged renewals, or other specific issues.
- Refund requests must usually be submitted through the platform that charged you (Apple, Google Play) or via Kaiber billing support.
- Keep records of charges and communications when requesting an exception to improve chances of a favorable outcome.
Kaiber plans and pricing
Pricing summary
Public, up-to-date pricing was not available in the verified sources used for this guide.
How to get exact pricing
Check your account billing page or contact Kaiber support for current plan rates and any regional offers.
| Plan | Price | Notes |
|---|---|---|
| Free / Trial | 5-day trial | Trial access available; cancel via Account → My Plan to prevent renewal. |
| Personal / Pro | Contact for pricing | Pricing varies by region and billing method; check your dashboard or contact support. |
| Enterprise | Contact for pricing | Custom plans available for business customers; contact sales via the website. |
Your consumer rights in United Arab Emirates
Overview of UAE consumer protections
UAE consumer protection laws provide remedies for unfair commercial practices, misleading information, and defective services.
These rights may support claims where a business has acted unfairly or deceptively, even if a provider’s own terms are restrictive.
How to raise a formal complaint in UAE
First, contact Kaiber support and submit evidence (receipts, screenshots, timestamps).
If unresolved, escalate to UAE consumer protection authorities or the relevant emirate consumer protection department for formal review.
Customer experiences
Positive experiences
- Users praise Kaiber’s image-to-video quality and the intuitive user interface.
- Some customers reported helpful, personalized responses from support staff when issues were addressed promptly.
Negative experiences
- Common complaints include being charged despite attempted cancellation and difficulty obtaining refunds.
- Users report confusion when subscriptions were purchased via app stores and could not be cancelled from Kaiber’s website.
Documentation checklist
What to gather before contacting support
- Account email and username used with Kaiber.
- Purchase receipt, invoice, or billing transaction ID.
- Screenshots of subscription status, cancellation attempts, or error messages.
- Device type and platform (web, iOS via Apple ID, or Android via Google Play).
Why these items matter
- They speed verification and increase the chance of a swift resolution.
- They are necessary if you later escalate a complaint to payment provider or UAE authorities.
Common mistakes
Trying to cancel the wrong way
Attempting to cancel a subscription purchased through Apple or Google on the Kaiber website is a frequent error.
Always check which platform billed you and cancel through that platform if required.
Missing confirmation and timelines
Not saving the cancellation confirmation or assuming cancellation took effect immediately can cause unexpected renewals.
Always keep confirmation emails or screenshots and check the billing date to ensure cancellation is effective.
Comparative recap
Quick comparison
Below is a concise comparison of cancellation channels and refund likelihoods to help you choose the right route.
How to interpret the table
Use the table to identify where you should cancel and what to expect for refunds depending on how you purchased Kaiber.
| Method | Where to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Web (Kaiber website) | Account → My Plan → Cancel plan | Low (no refunds generally) | Keeps access until end of billing period or trial; get confirmation email. |
| Web via Kaiber support | Site chat or support@kaiber.com | Low to medium (case-by-case) | Support can assist with cancellations and exceptional refund requests. |
| Apple / App Store | Apple ID Subscriptions in device settings | Low to medium (Apple handles refunds) | Must request via Apple; Kaiber cannot cancel App Store charges. |
| Google Play | Google Play Store → Account → Purchase history / Subscriptions | Low to medium (Google handles refunds) | Must request via Google Play; Kaiber cannot cancel Play Store charges. |
After cancelling
Confirm cancellation
Check for an automated confirmation email or the subscription status in your Kaiber account to verify cancellation.
If you do not receive confirmation, reach out to support and retain proof of your cancellation attempt.
Next steps and helpful links
- Kaiber main site: https://www.kaiber.ai.
- Kaiber Help Center (trial/cancellation): Kaiber Help Center.
- Email support: support@kaiber.com.
Address
Registered address
Kaiber (listed contact): 448 S. Pasadena Avenue, 91105 Pasadena, United States.
Contact methods
- Website: https://www.kaiber.ai
- Email: support@kaiber.com