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Cancel KINEMASTER online
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Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kinemaster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Kinemaster: Easy Method
What is KineMaster
Overview
KineMaster is a mobile video editing app that provides multilayer timelines, chroma key, effects, and audio tools for professional-style editing on phones and tablets.
Primary uses
It is commonly used to produce social media videos, short films, and tutorials where mobile-first editing and quick exports are required.
How to cancel KineMaster
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → KineMaster, then select Cancel Subscription.
- Billing is handled by Apple; confirm cancellation in the App Store if prompted.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon → Payments & subscriptions → Subscriptions.
- Find KineMaster and tap Cancel subscription, then follow on-screen steps.
- Billing is handled by Google Play; cancellation there stops future charges.
Cancel on Web or direct (KineMaster website)
- Sign in to your account on the KineMaster website and check Account or Subscription settings to disable auto‑renewal.
- If you cannot cancel from the site, email removeidentity@kinemaster.com to request cancellation of auto‑renewal.
- You can also contact in‑app support (Create screen → question mark → Email Support) or email support@kinemaster.com for assistance.
What happens when you cancel
Access after cancellation
After cancelling, you normally retain access to premium features until the end of the paid billing period.
Once the period ends, your account will revert to the free tier and any free‑tier limitations (such as watermarking) will apply.
Renewal and data
Cancelling disables auto‑renewal; it does not necessarily delete your account or project files stored in KineMaster.
To remove personal data or accounts, follow account settings on the website or email removeidentity@kinemaster.com for removal requests.
Will I get a refund?
Standard refund position
There is no automatic 14‑day refund right for KineMaster subscriptions; refunds depend on the platform that processed payment.
For subscriptions through Apple or Google, refunds are subject to App Store and Google Play policies and must be requested through those stores.
Exceptions and UAE context
- KineMaster generally does not provide retroactive refunds when a subscription is cancelled; check store policies first.
- Under UAE law, defective or misdescribed digital services may entitle consumers to remedies such as repair, replacement, or refund.
- If you believe the service was defective or misdescribed, keep receipts and contact KineMaster support and, if needed, UAE consumer authorities.
KineMaster plans and pricing
Pricing summary
Official, up-to-date pricing varies by region and platform and is set on KineMaster’s site and in app stores.
If you need exact current prices for UAE, check the app store or KineMaster’s site before purchasing.
Contact for exact pricing
| Plan | Price (UAE) | Notes |
|---|---|---|
| Free | Contact for pricing | Watermark and limited features |
| Premium / Pro | Contact for pricing | Monthly or annual billing via App Store/Google Play or website |
Your consumer rights in United Arab Emirates
Relevant UAE laws
UAE Federal Decree‑Law No. 14 of 2023 (technology‑based trade) gives consumers remedies for defective or misdescribed digital services.
Federal Law No. 15 of 2020 on Consumer Protection also entitles consumers to repair, re‑performance, replacement, or refund when a service is defective.
Practical implications
- There is no automatic 14‑day cooling‑off period for digital subscriptions in UAE; rights depend on defectiveness or contract terms.
- If you face a defective service, gather evidence and request remedy from the provider; escalate to UAE authorities if unresolved.
- For official UAE guidance, consult the government portal at u.ae.
Customer experiences
Positive feedback
Many users praise KineMaster for an intuitive interface, multilayer editing, chroma key, and strong mobile editing capabilities.
Review summaries indicate high ease‑of‑use and value for money among active mobile editors.
Negative feedback
Common complaints include the free version watermark, occasional performance issues (slow exports, crashes), and limited free tools.
Users have also reported subscription/payment glitches such as double charges or subscriptions not being recognized in the app.
Documentation checklist
What to gather before contacting support
- Account email and username used for KineMaster.
- Proof of purchase or subscription receipt (App Store / Google Play transaction page or web receipt).
- Date and time of charge, transaction ID, and payment method details.
- Screenshots showing subscription status, error messages, or billing issues.
Where to send documents
- Submit via in‑app Email Support (Create screen → question mark → Email Support).
- Email evidence to support@kinemaster.com or use removeidentity@kinemaster.com for account removal requests.
Common mistakes
Canceling incorrectly
Deleting the KineMaster app does not cancel the subscription in App Store or Google Play; you must cancel in the store settings.
Many users miss the correct account if multiple Apple/Google IDs are in use - always confirm which store account was billed.
Expecting automatic refunds
Assuming cancellation automatically triggers a refund is a frequent error; refunds are handled per platform rules or by KineMaster in limited cases.
Not keeping receipts or transaction IDs makes it harder to obtain support or escalate disputes - always save purchase confirmations.
Comparative recap
Cancellation and refund comparison
| Method | How to cancel | Who handles refunds |
|---|---|---|
| iOS / App Store | Settings → Your name → Subscriptions → KineMaster → Cancel | Apple (App Store refund policy) |
| Android / Google Play | Google Play Store → Subscriptions → KineMaster → Cancel | Google Play (Google refund policy) |
| Web / Direct (KineMaster site) | Account settings on KineMaster site or email removeidentity@kinemaster.com | KineMaster (no automatic refunds; subject to their terms) |
After cancelling
Next steps
Confirm cancellation receipt or status in your App Store / Google Play account or via a confirmation email from KineMaster.
Keep records of cancellation confirmation and remaining access expiry date for future reference.
Helpful links and contacts
Official KineMaster website: KineMaster official site.
For UAE consumer guidance: UAE Government Portal.
Support email contact (international): support@kinemaster.com. Account removal requests: removeidentity@kinemaster.com.
Address
Corporate address
21, Banpo‑daero 24‑gil, Seocho‑gu, Seoul, Korea 06648
Support note
For subscription or billing help contact KineMaster support via the in‑app Email Support or the emails listed above before pursuing external dispute channels.
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FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.