Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kling Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Kling Ai: Easy Method
What is Kling Ai
Overview
Kling Ai is a subscription-based AI content platform that offers tools for generating and editing images and videos and enhancing written content.
It operates as a SaaS product with paid plans, in-app purchases, and a free tier; billing is handled via third-party processors for web and mobile purchases.
Where it is used
Users worldwide, including the United Arab Emirates, access Kling Ai through the web app and mobile apps (iOS/Android).
Subscriptions may be managed either through Kling Ai’s billing portal (Stripe) or through app stores depending on how the purchase was made.
How to cancel Kling Ai
Cancel via web (billing dashboard)
- Log into your Kling Ai account at the official site: klingai.com/global/.
- Open your account or plans page and choose "Manage" or "Manage subscription" to be redirected to the billing portal (Stripe).
- Follow the Stripe billing portal prompts to cancel; cancellation typically takes effect at the end of the current billing cycle.
Cancel via mobile stores and other methods
- If you purchased via Apple App Store, cancel through Apple Subscriptions in your iPhone Settings or the App Store - Kling Ai cannot cancel App Store purchases for you. See the app listing: Kling Ai on App Store.
- For Google Play purchases, manage or cancel via Google Play Subscriptions in the Google Play Store app.
- Alternative methods: you may also attempt cancellation by contacting Kling Ai support by email or by any contact method shown in your account, though web portal cancellation is preferred.
What happens when you cancel
Access and billing
Cancellation usually takes effect at the end of the current billing period; you retain paid features until that date.
Kling Ai typically downgrades the account to the free plan at the period end and does not provide immediate refunds for unused time.
Account data and resources
Your account and generated content generally remain accessible under the free plan, subject to Kling Ai’s storage and content policies.
If you need data exported or copies of invoices, download them before the account changes or request them from support.
Will I get a refund?
Official refund policy
Kling Ai does not provide automatic refunds for unused subscription time after cancellation; fees are generally non-refundable.
The company’s terms state refunds are discretionary and may be granted for system errors, failed jobs, or billing issues in specific cases.
Exceptions and how to request a refund
- If you experienced failed jobs, system errors, or demonstrable billing mistakes, contact Kling Ai support and request review under their terms (official terms).
- If the subscription was purchased via Apple or Google, request refunds through Apple or Google support channels for in-app purchases.
- If you believe an unlawful charge occurred, you can also contact your card issuer or bank to discuss a dispute or chargeback under UAE banking rules.
Kling Ai plans and pricing
Monthly plans
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| Standard | AED 39.99 | Monthly | Standard membership (monthly) |
| Pro | AED 149.99 | Monthly | Pro features (monthly) |
| Premier | AED 349.99 | Monthly | Premier features (monthly) |
Annual and credit bundles
| Plan / Item | Price (AED) | Period / Notes |
|---|---|---|
| Standard (Annual) | AED 499.99 | Annual |
| Credit bundles (examples) | AED 19.99 - AED 399.99 | In-app credit packs (e.g., 330 to 6600 credits) |
Prices above reflect App Store listings for the UAE and in-app purchase bundles; always confirm current pricing in the app or on your purchase receipt.
Your consumer rights in United Arab Emirates
Overview of UAE consumer protections
UAE consumer protection laws provide avenues for complaints and protection against unfair commercial practices; procedures and remedies can vary by case.
Digital services sold cross-border may not always reflect a statutory 14‑day cancellation right in the provider’s terms, but local law and regulators may still offer remedies.
How to escalate in the UAE
- Contact the seller first and keep written records of all communications and receipts.
- If unresolved, file a complaint with the UAE Ministry of Economy Consumer Protection department: economy.gov.ae.
- For card or bank payments, contact your bank to discuss dispute or chargeback options available under UAE banking rules.
Customer experiences
Positive feedback
- Some users praise Kling Ai for producing high-quality cinematic style video clips and versatile character animation when the service performs well.
- Positive reviews highlight realistic visuals and strong creative outputs in successful jobs.
Common complaints
- Reports of slow generation, failed jobs (stuck at 99%), and lost credits on failed generations.
- Many users report poor or slow customer support and difficulties cancelling subscriptions or stopping unexpected renewals.
Documentation checklist
What to gather before contacting support
- Account email and username used with Kling Ai.
- Subscription invoice(s) or payment receipt showing date and amount.
- Screenshots of subscription status, cancellation attempts, or error messages.
How to present your case
- Clearly state the purchase method (web, Apple App Store, Google Play) and the date of the last charge.
- Attach supporting documents and request a written confirmation of cancellation and/or refund decision.
Common mistakes
Incorrect cancellation channel
Attempting to cancel an App Store or Google Play subscription through the Kling Ai web interface can fail if the purchase was processed by Apple or Google.
Always confirm where the original charge came from (receipt will show merchant and processor) before cancelling.
Missing confirmation and timing errors
Not saving a cancellation confirmation or relying on email only can leave you vulnerable to unexpected renewals.
Also, cancelling in the middle of a billing cycle does not always stop the current period charge - access often continues until period end.
Comparative recap
Summary table
| Method | How to cancel | Refund | Access after cancel | Recommended for UAE users |
|---|---|---|---|---|
| Web (Stripe billing) | Log into account → Manage subscription → Stripe portal | No automatic refunds; discretionary only | Access until end of billing cycle | Preferred for direct web purchases |
| Apple App Store (iOS) | Cancel in iPhone Settings or App Store subscriptions | Request refund via Apple if eligible | Access until Apple’s subscription period ends | Cancel through Apple; check App Store receipt |
| Google Play | Cancel in Google Play Store → Subscriptions | Request refund via Google Play if eligible | Access until Google’s subscription period ends | Cancel through Google Play; keep receipts |
Notes
For disputed or unauthorized charges, UAE users can pursue bank disputes or file complaints with local consumer authorities after contacting the seller.
Keep all documentation and confirmation messages to support any disputes.
After cancelling
Verify cancellation
- Save or screenshot the cancellation confirmation from Kling Ai or the app store.
- Check your next billing statement to ensure no further charges are taken.
Further steps and official links
- Review Kling Ai’s terms for refunds and billing: Kling Ai Terms.
- If purchased on iOS, manage subscriptions and request refunds via Apple: Kling Ai on App Store.
- For consumer assistance in the UAE, contact the Ministry of Economy: economy.gov.ae.
Address
Company address
4321 Sierra Vista Drive, Carson City, NV 89701, United States
Contact options
For account or billing issues, use the Kling Ai account help pages or the contact methods shown in your account dashboard at the official site: klingai.com/global/.
If you need to escalate, keep documentation and consider contacting your bank or the UAE consumer protection authority as described above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.