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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Kodekloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Kodekloud: Easy Method
What is KodeKloud
Overview
KodeKloud is a subscription-based online learning platform focused on hands-on labs and courses for cloud, DevOps, and related engineering skills.
The platform provides structured courses, interactive labs, and playground environments for practice and certification preparation.
Who uses it
Individuals and teams use KodeKloud for skill development, exam prep, and practical lab experience in cloud and DevOps domains.
Business customers can purchase team seats and access reporting and dedicated support features.
How to cancel KodeKloud
Cancel via web (recommended)
- Log in to your KodeKloud account.
- Go to Account Settings → Subscription Plans → Manage Subscriptions.
- Click “Cancel subscription.” You will retain access until the end of your billing cycle.
- Cancellation does not automatically issue a refund; request refunds separately if eligible.
- Official cancellation help: KodeKloud cancellation guide.
Other accepted methods
- Email: Send cancellation or refund requests to support@kodekloud.com (preferred for fastest processing).
- App Store / Google Play: Subscriptions purchased through those stores are generally managed via the respective store subscription settings.
- Postal: KodeKloud’s registered company address is available in the Address section below for formal correspondence.
What happens when you cancel
Access and features
When you cancel a paid subscription purchased on the web, your paid access remains active until the end of the current billing cycle.
After the billing period ends you will lose access to paid-only features unless you re-subscribe.
Data and renewal
Your account, course progress, and profile typically remain with KodeKloud according to their terms; contact support for specifics about data retention.
Automatic renewal stops at the end of the current period; you will not be billed again after cancellation unless you resubscribe.
Will I get a refund?
Standard refund policy (web purchases)
- Web purchases have a 30-day money-back guarantee.
- You must request a refund via email (support@kodekloud.com) or live chat within 30 calendar days from subscription start.
- Reference: KodeKloud refund instructions.
Exceptions, limits and timing
- Requests after the 30-day window are generally not eligible; refunds are granted at KodeKloud’s sole discretion.
- Only one refund per user is allowed under a fair-usage policy; multiple refund requests may be denied.
- Cancelling a subscription does not automatically trigger a refund, and there are no prorated refunds for unused time.
- See KodeKloud terms for details: Terms of Service.
KodeKloud plans and pricing
Current published prices (USD)
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard | USD 15/month or USD 180/year | Monthly / Annual | All Standard Courses, Hands-on Labs, 30-day money-back guarantee |
| Pro | USD 21 - 30/month or USD 250 - 360/year | Monthly / Annual | All Standard features plus Pro Courses, DevOps & Cloud Playgrounds, KodeKloud Engineer Pro |
| AI | USD 29/month or USD 342/year | Monthly / Annual | All Pro features plus AI Assisted Labs, Personalized AI Tutor, Multilingual AI |
| Business | USD 28/user/month or USD 330/user/year | Monthly / Annual | Includes Pro & AI features, Team Dashboard, Reports, Dedicated Support (min 2 seats) |
Notes on UAE pricing
Pricing is listed in USD (and sometimes INR for regional bundles). There is no official AED price publicly available.
For UAE-specific rates or invoices, contact support or sales through KodeKloud’s official channels.
Your consumer rights in United Arab Emirates
General rights overview
UAE consumer protections require transparent terms, clear pricing, and remedies for unfair practices in many cases.
Digital services may have specific exclusions; contractual terms (KodeKloud’s Terms of Service) and platform policies both apply.
Practical steps if you have a dispute
- Contact KodeKloud support first (support@kodekloud.com) and keep records of your requests and responses.
- If unresolved, you can seek guidance via UAE government consumer resources: UAE Consumer Affairs (u.ae).
- For card/bank charges, consider contacting your bank or card issuer about a charge dispute if you believe a refund is due and it is not provided.
Customer experiences
Positive feedback
Many learners praise KodeKloud’s hands-on labs, structured learning paths, and practical exercises.
Users often note helpful instructor support and good value for learning DevOps and cloud skills.
Negative feedback
Some users report occasional lab slowness, sandbox restrictions, or outdated content in specific course areas.
There are occasional complaints about lab-check failures and interface limitations; weigh these against the positives when choosing a plan.
Documentation checklist
What to collect before you cancel
- Order or subscription start date and payment receipts.
- Payment method details (last four digits), invoice number, and subscription ID if available.
- Copies of any previous support chats or emails and screenshots of your subscription page.
What to include in a refund request
- Clear statement requesting a refund and reason, with subscription start date.
- Your account email, order ID, and any supporting screenshots or error messages.
- Send requests to support@kodekloud.com or use live chat; keep ticket IDs for follow-up.
Common mistakes
Failing to request the refund within the window
Many users cancel but forget to request a refund within the 30-day money-back period for web purchases.
If you miss the 30-day window, refunds are unlikely and are discretionary.
Assuming cancellation equals refund
Cancelling a subscription stops renewal but does not automatically issue a refund; separate refund requests are required.
Also, subscriptions bought via App Store/Google Play follow those stores’ refund processes, not the web policy.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund availability | Access after cancel |
|---|---|---|---|
| Web (direct) | Account Settings → Subscription Plans → Manage Subscriptions → Cancel; or email support@kodekloud.com | 30-day money-back guarantee if requested within 30 days via email or live chat; one refund per user limit. | Access continues until the end of the billing cycle; no prorated refunds. |
| Apple App Store (iOS) | Manage subscriptions in your Apple ID / App Store settings (not documented by KodeKloud). | Refunds follow Apple’s App Store policies; KodeKloud does not publish a separate App Store refund process. | Access is controlled by App Store subscription status; typically remains until paid period ends unless store policy differs. |
| Google Play | Manage subscriptions in Google Play account settings (not documented by KodeKloud). | Refunds follow Google Play policies; check Google Play purchase support for requests. | Access generally continues until the paid period ends unless Google Play policy states otherwise. |
Where to get official help
For direct cancellation and refund guidance use KodeKloud’s official support pages and email.
Helpful links are provided in the After cancelling section below.
After cancelling
If you cancelled on the web
Confirm cancellation in your account and keep a screenshot or email confirmation for records.
If you want a refund, submit a request within 30 days to support@kodekloud.com or via live chat.
Official resources
- Cancel subscription help: https://support.kodekloud.com/how-to-cancel-the-subscription
- Refund instructions: https://support.kodekloud.com/how-to-request-for-a-refund
- Terms of Service: https://kodekloud.com/business-terms-of-service/
Address
Registered company address
Zaurac Technologies Pte Ltd
14 Robinson Road #08-01A Singapore 048545
Support contact
Email: support@kodekloud.com
Website: https://kodekloud.com/