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Cancel LANDED online
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Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Landed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Landed: Easy Method
What is Landed
Overview
Landed is a subscription-based software-as-a-service (SaaS) platform that helps e-commerce and import teams calculate landed costs, including shipping, duties, taxes and fees.
The service automates cost allocations across inventory and supply chains so businesses can price and forecast more accurately.
Who uses it
Typical users are merchants, operations teams and accountants who manage cross-border purchasing and need consistent landed-cost calculations.
Landed operates from the United States and supports global workflows; local UAE support details are limited in public materials.
How to cancel Landed
Cancel via web account
- Sign in to your Landed account at landed.com.
- Go to Account Settings or Billing / Subscription section.
- Select the subscription and choose “Cancel subscription.”
- Confirm the cancellation; access typically ceases immediately on web cancellations.
Other cancellation routes
- If you subscribed through an app store, cancel via Google Play or Apple App Store before the renewal date to stop automatic renewal.
- If you need a written trail, email Landed support (refer to your account-confirmation email for the official address) and keep a copy of the request.
What happens when you cancel
Access and service
For web subscriptions, access normally ends immediately after cancellation.
Features and integrations tied to your subscription will stop functioning once the billing stops.
Data and export
Export any critical reports or data before cancelling; availability of data after cancellation depends on Landed’s retention policy.
Contact support if you need a copy of historical invoices or account data after cancellation.
Will I get a refund?
General refund policy
Landed’s public materials indicate fees are generally non-refundable except where required by law or Landed’s internal policy.
There is no explicit 14-day statutory cooling-off right referenced in Landed’s terms or help documents.
Exceptions and special cases
- Refunds for partial subscription periods are generally not available for app-store billing; cancel before renewal to avoid next charge.
- Where Landed’s guarantees apply (for example, documented service failure), limited partial refunds may be possible - raise the issue with support and provide evidence.
Landed plans and pricing
Pricing availability
No verified UAE-specific or AED pricing for Landed (2024/2025) was found in public sources.
For accurate and current pricing, contact Landed sales via the official website.
How to get a quote
Request a quote through landed.com or your account representative for region-specific pricing.
Enterprise and usage-based plans may require custom proposals.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | No verified UAE pricing publicly available; request a quote via the official site. |
Your consumer rights in United Arab Emirates
Applicable UAE protections
UAE consumers are protected under national consumer protection laws and regulations administered by the Ministry of Economy.
These local rights can apply even when dealing with foreign-based service providers, depending on the case.
Practical steps for UAE residents
- Keep records: invoices, subscription confirmations, and all correspondence with Landed.
- If you believe a provider breached consumer law, contact the UAE Ministry of Economy Consumer Protection department via their official portal for guidance.
Customer experiences
Positive feedback
Some users have praised Landed for helping clarify complex purchasing costs and improving visibility into landed cost calculations.
Positive reviews highlight helpful onboarding and useful integrations for inventory and cost planning.
Negative feedback and cautions
Negative reports include complaints about responsiveness, document handling and unexpected fee changes in some user accounts.
As with any SaaS vendor, experiences vary; take time to review service-level commitments and ask for references for similar customers.
Documentation checklist
Before you cancel
- Account email and username
- Subscription ID or invoice numbers
- Payment method and last payment date
- Any contract or service-level agreement (SLA)
When you submit a cancellation
- Save a screenshot or confirmation of the cancellation page
- Keep copies of all support emails and ticket numbers
- Request written confirmation of termination and any data-retention details
Common mistakes
Assuming app-store and web cancellations behave the same
Many users cancel in the app but forget to stop billing in the app store; this can lead to unexpected renewals.
If you subscribed via Google Play or the Apple App Store, cancel through the store to prevent automatic renewals.
Not keeping proof
Failing to retain cancellation confirmation or correspondence makes refunds or disputes harder to resolve.
Always save screenshots and support ticket IDs and follow up until you receive written confirmation.
Comparative recap
Channel overview
The table below summarizes cancellation and refund behavior by channel using available verified information.
How to act
Use the recommended actions column to choose the fastest route for cancellation and proof collection.
| Channel | Cancellation behavior | Refund rules | Recommended action |
|---|---|---|---|
| Web | Cancel via account settings; access generally ends immediately. | Fees are generally non-refundable except as required by law. | Cancel in-account and save confirmation; contact support for billing questions. |
| App (Landing - different product) | Reservations/refunds rules listed for a product named “Landing”; may not apply to Landed. | Some reservation cancellations within 24 hours are fully refunded; otherwise fees may apply. | Verify which product you used; contact the provider for clarity and evidence of purchase. |
| Google Play / App Store | Must cancel subscription before renewal date to stop billing. | Partial-period refunds are typically not available via app-store billing. | Cancel in the store, keep screenshots, and contact Landed support if a charge appears. |
After cancelling
Confirmations and follow-up
Wait for and save written confirmation of cancellation and any details about data retention or final invoices.
If charges continue after cancellation, collect evidence and contact both the payment provider and Landed support promptly.
Helpful links and contacts
- Official Landed website: https://landed.com/
- UAE Ministry of Economy - Consumer Protection: https://www.economy.gov.ae/
Address
Corporate address
548 Market Street #79600
San Francisco, California, 94107, United States
Notes on contacting from UAE
Landed does not publish a listed UAE office address; use the official website for support channels and requests.
For formal complaints or consumer-rights enquiries in the UAE, retain all correspondence and consult the Ministry of Economy consumer protection resources.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.