cancellation Lasso: Easy Method

What is Lasso

Overview

Lasso is a family of products and services that includes SaaS tools for marketers, desktop utilities, mobile apps, and physical products depending on the offering.

Common Lasso offerings cited in these sources include a digital marketing research/collaboration SaaS, an app-based adblock product, macOS utilities, and analytics/plugins for websites.

Where it is used

Customers use Lasso for content research, crew and labor management, adblocking on iOS, and other specialized workflows depending on the product edition.

Available distribution channels include direct subscriptions on Lasso websites, the Apple App Store (iOS), and Google Play (Android).

How to cancel Lasso

Cancel a web (direct) subscription

• Email accounting@lasso.com with your account details to request cancellation for paid monthly services.
• Cancellation by email takes effect at the end of the current calendar month; you retain access until that date.
• You can also remove payment info or opt out of auto‑renewal in your online account where available.

Cancel via account or support

• Some Lasso platforms allow you to initiate cancellation from your account settings; follow the in‑app/account cancellation flow if present.
• Alternatively contact support@lassotech.com before the next billing date to avoid the upcoming charge.
• When contacting support, include your account email, subscription ID, and the desired cancellation date.

Cancel on iPhone (App Store)

• Open Settings → tap your Apple ID → Subscriptions → select "Lasso" → tap Cancel Subscription.
• Cancelling via Apple stops auto‑renewal; you keep access through the end of the current App Store billing period.

Cancel on Android (Google Play)

• Open Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → select "Lasso" → tap Cancel Subscription.
• Cancelling via Google Play prevents future charges; access typically remains until the paid period ends.

What happens when you cancel

Access after cancellation

When cancellation is accepted, you generally retain access to paid features until the end of the current billing period.

For direct email cancellations to accounting@lasso.com, the effective date is the end of the current calendar month.

Billing and renewals

Cancellation prevents future renewals; timing depends on the channel (direct billing vs App Store vs Google Play).

If you cancel after a billing date, you may be charged for the next period; contact support before the next billing date to avoid it.

Data retention

Lasso's public materials do not specify exact data‑retention timelines after cancellation for all products.

Ask support or accounting for details about data export, deletion, or retention tied to your specific product or plan.

Will I get a refund?

General refund guidance

Refund eligibility varies by product and purchase channel. Always confirm the policy for the specific Lasso product you purchased.

Contact accounting@lasso.com or the support channel used to buy for the fastest clarification on a refund request.

Notable exceptions and specifics

• macOS Lasso app: a 14‑day money‑back guarantee is reported; requests within 14 days may be approved and processed within ~30 days.
• Physical products: returns within 30 days may be allowed for unopened/undamaged items with a 20% restocking fee; defective items follow RMA procedures.
• Lasso Analytics (WordPress plugin): some listings state purchases are not eligible for refunds once completed.

App store refunds

iOS and Android refunds are handled by Apple and Google respectively. Use their official refund/report processes for purchases made through those stores.

For App Store refunds: visit Apple's report page. For Google Play refunds: use Google Play support. You can contact Lasso support as well for assistance.

Lasso plans and pricing

Pricing summary

Only the Magic Lasso Adblock (iOS) shows explicit AED pricing for UAE App Store listings in the available data.

Other Lasso products typically list prices in USD or require contacting sales for region pricing.

Price table

Your consumer rights in United Arab Emirates

Applicable UAE protections

Sources reviewed did not identify UAE‑specific consumer provisions in Lasso's own policies.

Consumers in the UAE should refer to local consumer laws and government guidance for their statutory rights.

Local guidance to consult

• Federal Law No. 24 of 2006 (Consumer Protection) may contain remedies and cooling‑off provisions for some purchases.
• For official UAE consumer information, consult the UAE government consumer protection pages (for example via the national portal) or the Ministry of Economy.

Customer experiences

Positive feedback

Users praise Lasso for ease of use, clean UI, speed, strong customer support, centralized management, and ongoing feature improvements.

Several reviews highlight value for money and usefulness in scheduling and coordinating teams or content workflows.

Negative feedback

Common complaints include time‑consuming onboarding, confusing default date formats (MM/DD/YYYY), and occasional latency or glitches in some modules.

Other issues cited are limited integrations, manual workflows, notification limitations, and a learning curve for administrators and crews.

Documentation checklist

When requesting cancellation

• Account email address and full name associated with the account.
• Subscription or order ID and the product name/version.
• Desired cancellation date and preferred contact method.

When requesting a refund or return

• Proof of purchase (receipt, App Store/Google Play order ID, invoice).
• Reason for refund and any supporting evidence (screenshots, defect descriptions).
• For physical goods: condition, photos of packaging, and RMA reference if issued.

Common mistakes

Missing the billing cycle

Example: contacting support after the next billing date can result in being charged for another period. Always contact before the next billing date to avoid charges.

Tip: check your subscription renewal date in your account or in App Store/Google Play.

Contacting the wrong channel

Example: cancelling the app in your phone but not cancelling a direct web subscription can leave an active billing relationship.

Tip: confirm which channel you used to subscribe (direct website vs App Store vs Google Play) and cancel in that channel.

Insufficient information in requests

Example: emailing without order ID or account email slows processing. Provide the checklist items to speed resolution.

Tip: include receipts, subscription IDs, and clear cancellation intent in your first message.

Comparative recap

Quick comparison

The table below summarizes cancellation, refund likelihood, and timing across channels for quick reference.

After cancelling

Next steps

Export any data you need before your access ends. Confirm the cancellation date and keep the confirmation message.

If you expect a refund, note the vendor instructions and allow the stated processing time (e.g., up to ~30 days in some cases).

Useful official links

• Lasso official website
• Email accounting@lasso.com
• Email support@lassotech.com
• Apple: Cancel subscriptions on iPhone or iPad
• Google Play: Cancel subscriptions
• UAE Government: Consumer protection guidance

Address

Corporate address

8750 N Central Expy Suite 300, Dallas, TX 75231, United States.

Primary contact emails

• accounting@lasso.com
• support@lassotech.com