Cancel LAUNCHPASS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Launchpass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Launchpass: Easy Method
What is LaunchPass
Overview
LaunchPass is a SaaS platform that helps creators sell and manage access to membership communities (Discord, Slack, Telegram) using subscriptions and Stripe payments.
Core purpose
It provides signup pages, billing integration, and automation tools so owners can control access and tiers without building payment systems from scratch.
How to cancel LaunchPass
Accepted cancellation methods
- Account (online) - Supported: cancel from LaunchPass.com or the customer portal (recommended).
- Phone - Not documented as a supported cancellation channel for subscriptions; use the online portal.
- Email - Not supported as a primary cancellation method; use the portal or contact the group owner for refunds.
- Postmail - You can send legal correspondence to the company address, but it is not the fastest way to cancel an active subscription.
Step-by-step (preferred: account online)
- Log into LaunchPass.com.
- Go to Billing / Subscription or open the Customer Portal and select your subscription.
- Choose Manage → Cancel Subscription (or select "Free Plan" to downgrade) and confirm the cancellation.
- Save a screenshot of the on-screen confirmation and note the end-of-period date shown in your account.
What happens when you cancel
Access and renewal
After cancellation you retain access until the end of the current billing period. The subscription will not renew after that date.
Data and membership
Owner-level cancellation affects the owner's subscription only; members’ individual payments are controlled through Stripe by each community owner.
Will I get a refund?
LaunchPass policy
LaunchPass itself does not process refunds; platform tools are provided to owners who define and handle refund policies.
Refund timing and exceptions
- No automatic prorated refunds for unused time when you cancel.
- If a community owner issues a refund via Stripe, it typically appears in 5 - 10 business days depending on bank processing.
- To request a refund you must contact the community (group) owner according to their posted refund policy.
LaunchPass plans and pricing
Public pricing (USD)
| Plan | Price (USD) | Billing Period | Key features |
|---|---|---|---|
| Free | USD 0.00 | Monthly | Connect Discord/Slack/Telegram; free member signups; basic invite page; management tools; email support |
| Premium | USD 29.00 | Monthly | All Free features plus Stripe payments, trials, coupons, multi-tier subscriptions, embeddable widget, advanced dashboard, automation, 24/7 support |
| Ultra (Enterprise) | Custom (contact LaunchPass) | Custom | Advanced analytics, dedicated account manager, custom onboarding, strategic consultation |
Currency notes
LaunchPass lists prices in USD only. No official AED pricing is provided; checkout will convert using current exchange rates.
Your consumer rights in United Arab Emirates
Relevant UAE rules
UAE Federal Decree‑Law No. 5 of 2023 and related regulations require clear pre‑contract information and transparent refund/return policies for traders.
Digital content exceptions
- Digital content and one‑time digital services (such as access to Discord groups) are generally exempt from cooling‑off or statutory return rights.
- Traders must still display clear terms and refund rules; in LaunchPass’s case the community owner sets the refund decision.
For details, consult official UAE legal guidance or local counsel.
Customer experiences
Positive feedback
Users report LaunchPass is easy to set up, integrates with Stripe and Discord, and that customer support can be excellent.
Negative feedback
Some users report billing disputes where charges continued after cancellation or where owners handled payments poorly; LaunchPass’s role is limited because payments are owner‑managed through Stripe.
Documentation checklist
Information to have ready
- LaunchPass account email and login credentials.
- Subscription ID or billing reference (visible in Billing/Subscription).
- Last four digits of the payment card (if relevant) or Stripe receipt number.
- Reason for cancellation (optional) and screenshots of confirmation pages.
Where to submit
Use the LaunchPass account portal to cancel. For refund requests, contact the community owner per their posted policy.
Common mistakes
Not using the account portal
Trying to cancel by emailing support or calling (when phone is not supported) can delay the process. Always use the online Billing/Customer Portal for fastest results.
Assuming refunds are automatic
Many users expect prorated refunds on cancellation. LaunchPass does not issue automatic refunds; refunds are at the discretion of the community owner and handled via Stripe.
Comparative recap
Quick comparison
| Feature | Free | Premium | Ultra (Enterprise) |
|---|---|---|---|
| Price (USD) | 0.00 / month | 29.00 / month | Custom |
| Stripe payments | No | Yes | Yes |
| Multi-tier subscriptions | No | Yes | Yes |
| Dedicated support | Email support | 24/7 support | Dedicated account manager |
| Best for | Simple free communities | Paid creators and small businesses | Large organisations / enterprises |
Takeaway
Use Free to trial basics, Premium for paid subscriptions and advanced billing, and contact LaunchPass for Enterprise needs.
After cancelling
What to monitor
- Check your LaunchPass Billing page for cancellation status and the end‑of‑period date.
- If you expect a refund, follow up with the community owner and monitor your bank or card statement for 5 - 10 business days if a refund is issued via Stripe.
Helpful links
- How do I cancel my LaunchPass subscription?
- Managing your LaunchPass subscription (complete guide)
- How refund requests are handled
- UAE consumer rights guidance
Address
Company address
SlackPass, Inc. 1900 Folsom St., Suite 107 Boulder, Colorado 80302, United States
Postal cancellations
Postal or legal correspondence may be sent to the address above, but postal mail is not the fastest method to cancel an active subscription; use the online portal instead.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.