Cancel LIGHTRICKS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lightricks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Lightricks: Easy Method
What is Lightricks
Overview
Lightricks is a company that makes mobile and desktop creative apps such as Facetune, Lightleap, Quickshot and Videoleap. The apps offer photo and video editing tools via in-app purchase subscriptions.
Service model
Most subscriptions are sold and managed through app stores (Apple App Store, Google Play) as in-app purchases. Billing, renewals and some refund requests are handled by the store where you bought the subscription.
How to cancel Lightricks
Accepted cancellation methods
- Account - cancel via Apple or Google Play subscription management (recommended).
- Phone - contact your payment provider or app store support (for store-assisted cancellations).
- Email - contact Lightricks support at support via their website if store issues arise.
- Postmail - send a written request to Lightricks’ corporate address for formal notices.
Step-by-step instructions
- Preferred (fastest): Open the Apple App Store or Google Play > tap your account > Subscriptions > select the Lightricks app > Cancel Subscription.
- If purchased directly through Lightricks, visit Lightricks support and submit a cancellation request by email.
- For written notices, mail a signed request to the company address (see Address section).
- Include required information (see Documentation checklist below) in all requests.
What happens when you cancel
Access after cancellation
Your paid access typically remains until the end of the current billing period. You will lose premium features after that expiry.
Account and data
Cancellation stops future billing but does not automatically delete your account or data. To remove data, contact Lightricks support or follow in-app account deletion if available.
Will I get a refund?
Standard policy
Refunds depend on the app store’s refund policy when the purchase was an in-app purchase. Apple and Google handle most refunds for UAE purchases.
Exceptions and how to request
- If you believe you qualify for a refund (billing error, accidental purchase), request it through Apple or Google Play support pages.
- For purchases billed directly by Lightricks, contact support with proof of purchase and reason for refund.
Lightricks plans and pricing
Available plans
| Plan | Price (AED) | Period / Notes |
|---|---|---|
| Lightleap unlimited access | AED14.99 - AED299.99 (tiers incl. AED22.99, AED37.99, AED72.99, AED77.99) | In-App Purchase; various annual/lifetime tiers |
| Quickshot unlimited access | AED799.99 | In-App Purchase (legacy Lightleap/Quickshot) |
| Facetune Unlimited Access | AED22.99 - AED39.99 and up to AED299.99 | In-App Purchase; tiered pricing |
| Facetune Retouch and Enhance Photos | AED37.99, AED137.99, AED299.99 | In-App Purchase; selective tool unlocks |
| Facetune Premium | AED299.99 | In-App Purchase; premium bundle |
Your consumer rights in United Arab Emirates
Right to cancel and refund
UAE consumer protection provides rights against unfair practices and faulty digital services. You may file complaints with UAE authorities if purchase or refund issues are unresolved.
Where to get help
- Official UAE consumer guidance: u.ae Consumer Protection.
- For unresolved disputes, contact the UAE Ministry of Economy: economy.gov.ae.
Customer experiences
Positive feedback
Many users praise Lightricks apps for powerful editing tools and regular feature updates. Subscriptions are valued for unlimited access to premium features during the billing period.
Common complaints
Complaints often involve difficulty finding where the subscription was purchased, and confusion over refunds handled by app stores rather than Lightricks directly.
Documentation checklist
What to include with any cancellation request
- Full name and email associated with the account
- Order ID or receipt (App Store/Google Play/merchant receipt)
- App name and plan purchased
- Reason for cancellation or refund request
Optional supporting documents
- Screenshots of subscription in your device settings
- Bank or card statement showing the charge (if needed)
Common mistakes
Not checking where you were billed
Many users try to cancel inside the app when the subscription is billed through Apple or Google. Always check your app store subscriptions first.
Missing required information
Sending incomplete requests without order ID, email, or proof of purchase delays processing. Include the documentation checklist items to avoid hold-ups.
Comparative recap
Plan comparison
| Plan | Typical Price (AED) | Access Type |
|---|---|---|
| Lightleap unlimited | AED14.99 - AED299.99 | In-App unlimited editing |
| Quickshot unlimited | AED799.99 | In-App legacy package |
| Facetune Unlimited | AED22.99 - AED299.99 | In-App full retouch tools |
After cancelling
Confirmation and follow-up
After cancellation, expect a confirmation email from the app store or Lightricks. Keep that confirmation for records and disputes.
Helpful links
- Manage Apple subscriptions: Apple Support - Subscriptions
- Manage Google Play subscriptions: Google Play Help - Subscriptions
- Lightricks official site: lightricks.com
Address
Corporate address
Yesha'yahu Leibowitz 30, Jerusalem, Israel, 9190401
Contact point
For postal notices, send a signed cancellation or legal notice to the corporate address above. For faster service, use app store controls or Lightricks support via their website.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.