cancellation Lightricks: Easy Method

What is Lightricks

Overview

Lightricks is a company that makes mobile and desktop creative apps such as Facetune, Lightleap, Quickshot and Videoleap. The apps offer photo and video editing tools via in-app purchase subscriptions.

Service model

Most subscriptions are sold and managed through app stores (Apple App Store, Google Play) as in-app purchases. Billing, renewals and some refund requests are handled by the store where you bought the subscription.

How to cancel Lightricks

Accepted cancellation methods

• Account - cancel via Apple or Google Play subscription management (recommended).
• Phone - contact your payment provider or app store support (for store-assisted cancellations).
• Email - contact Lightricks support at support via their website if store issues arise.
• Postmail - send a written request to Lightricks’ corporate address for formal notices.

Step-by-step instructions

• Preferred (fastest): Open the Apple App Store or Google Play > tap your account > Subscriptions > select the Lightricks app > Cancel Subscription.
• If purchased directly through Lightricks, visit Lightricks support and submit a cancellation request by email.
• For written notices, mail a signed request to the company address (see Address section).
• Include required information (see Documentation checklist below) in all requests.

What happens when you cancel

Access after cancellation

Your paid access typically remains until the end of the current billing period. You will lose premium features after that expiry.

Account and data

Cancellation stops future billing but does not automatically delete your account or data. To remove data, contact Lightricks support or follow in-app account deletion if available.

Will I get a refund?

Standard policy

Refunds depend on the app store’s refund policy when the purchase was an in-app purchase. Apple and Google handle most refunds for UAE purchases.

Exceptions and how to request

• If you believe you qualify for a refund (billing error, accidental purchase), request it through Apple or Google Play support pages.
• For purchases billed directly by Lightricks, contact support with proof of purchase and reason for refund.

Lightricks plans and pricing

Available plans

Your consumer rights in United Arab Emirates

Right to cancel and refund

UAE consumer protection provides rights against unfair practices and faulty digital services. You may file complaints with UAE authorities if purchase or refund issues are unresolved.

Where to get help

• Official UAE consumer guidance: u.ae Consumer Protection.
• For unresolved disputes, contact the UAE Ministry of Economy: economy.gov.ae.

Customer experiences

Positive feedback

Many users praise Lightricks apps for powerful editing tools and regular feature updates. Subscriptions are valued for unlimited access to premium features during the billing period.

Common complaints

Complaints often involve difficulty finding where the subscription was purchased, and confusion over refunds handled by app stores rather than Lightricks directly.

Documentation checklist

What to include with any cancellation request

• Full name and email associated with the account
• Order ID or receipt (App Store/Google Play/merchant receipt)
• App name and plan purchased
• Reason for cancellation or refund request

Optional supporting documents

• Screenshots of subscription in your device settings
• Bank or card statement showing the charge (if needed)

Common mistakes

Not checking where you were billed

Many users try to cancel inside the app when the subscription is billed through Apple or Google. Always check your app store subscriptions first.

Missing required information

Sending incomplete requests without order ID, email, or proof of purchase delays processing. Include the documentation checklist items to avoid hold-ups.

Comparative recap

Plan comparison

After cancelling

Confirmation and follow-up

After cancellation, expect a confirmation email from the app store or Lightricks. Keep that confirmation for records and disputes.

Helpful links

• Manage Apple subscriptions: Apple Support - Subscriptions
• Manage Google Play subscriptions: Google Play Help - Subscriptions
• Lightricks official site: lightricks.com

Address

Corporate address

Yesha'yahu Leibowitz 30, Jerusalem, Israel, 9190401

Contact point

For postal notices, send a signed cancellation or legal notice to the corporate address above. For faster service, use app store controls or Lightricks support via their website.