Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Localize service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Localize: Easy Method
What is Localize
Overview
Localize is a SaaS translation and localization platform for websites and apps that simplifies managing languages, automatic translations, and real‑time updates.
It is designed for teams and developers to automate translations, collaborate on content, and deploy localized strings without frequent deployments.
Key features
Main features include AI-assisted translations, hosted strings, in‑context editing, and collaboration tools such as glossaries and activity logs.
Localize integrates with web and mobile projects and offers billing and account management via its website and platform partners.
How to cancel Localize
If you subscribed via the App Store (iOS)
- Open your Apple ID settings on your device or visit your subscriptions at Apple Support: Cancel subscriptions.
- Turn off auto‑renewal at least 24 hours before the end of the current billing period to avoid the next charge.
- Cancellations made through Apple take effect at the end of the current billing period; Apple handles billing and refunds per its policies.
If you subscribed via Google Play (Android)
- Cancel from the Google Play app or the Google Play website: Cancel a subscription.
- Cancellation applies at the end of the current billing period; refunds are subject to Google Play’s refund rules.
- If you need a refund beyond Google’s automatic windows, you must contact the developer (Localize) as Google may refer requests to them.
If you subscribed directly via the Web (Localize site)
- Sign in to your Localize account and go to the Billing section to cancel or turn off auto‑renewal; do this at least 24 hours before the next billing cycle.
- Alternatively, email support@localizejs.com to request cancellation; keep a written confirmation of the request.
- Localize’s billing and subscription help documentation is available at Localize billing & subscription.
What happens when you cancel
Access and service end
Cancellations typically stop future auto‑renewal; access usually continues until the end of the current paid period for subscriptions processed by the platform.
For platform purchases (App Store/Google Play), the platform controls when service access ends and how billing is handled.
Data, projects and account retention
Your project data (strings, translations, settings) is normally retained on your Localize account after cancellation, subject to Localize’s data retention policies.
If you need data removed or exported, request export or deletion via support before the account or trial expires.
Will I get a refund?
Localize refund policies
- Localize (Zendesk) documents a 14‑calendar‑day refund right from payment date in many cases; exceptions apply if you used a Trial and auto‑renewal was not turned off.
- Localize Your App’s public Refund Policy states most sales are final and refunds are rarely offered except for technical/system errors.
- The Terms & Conditions allow a full refund only within 7 days and only if fewer than 1,000 credits were used; check the TOS for details.
Platform refund rules and exceptions
- Google Play: automatic refunds within 2 hours; form requests up to 48 hours; after that refunds are at the developer’s discretion. See Google Play refund policy.
- App Store: Apple handles refunds and has its own review and refund process; contact Apple Support at Request a refund from Apple.
- To request a refund from Localize after a web purchase, contact support and provide payment details and order ID; outcomes depend on the policy that applied to your purchase.
Localize plans and pricing
Plan table
| Plan | Price (USD) | Billing | Features (summary) |
|---|---|---|---|
| Individual | USD 50.00 / month (billed annually) | Monthly (annual billing) | 1 language, unlimited hosted words, AI translations, file import/export |
| Basic | USD 275.00 / month (billed annually) | Monthly (annual billing) | 4 languages, unlimited hosted words, AI translations, up to 500k pageviews, screenshots & descriptions |
| Core | USD 625.00 / month (billed annually) | Monthly (annual billing) | 6 languages, unlimited hosted words, AI translations, up to 1.5M pageviews, webhooks, audit logs, glossary |
| Advanced | Custom (contact sales) | Custom | Custom usage, features, dedicated support |
Currency and regional notes
Pricing is publicly listed in USD only; no official AED pricing was found for 2024/2025.
Convert USD to AED using current exchange rates or contact Localize sales for region‑specific pricing and taxes.
Your consumer rights in United Arab Emirates
Cooling‑off and refund expectations
UAE consumer protection principles may provide cooling‑off rights for digital services, commonly around 14 days, but the exact right depends on how and where you purchased the service.
Localize’s own terms (7 days / 14 days / no refunds) may vary; the applicable rule depends on the contract and platform used.
Platform and legal precedence
If you purchased via the App Store or Google Play, platform refund rules may apply regardless of the provider’s stated policy.
If Localize’s terms conflict with UAE law, UAE consumer protection law may prevail; consider seeking local regulatory guidance for disputes.
Official UAE consumer information: UAE Government - Consumer protection.
Customer experiences
Positive feedback
Localize is rated highly on Capterra UAE with an average around 4.6/5 in many reviews, praised for an intuitive interface and helpful support.
Users highlight ease of use, effective localization workflow, and responsive customer service in several Capterra reviews.
See example reviews at Capterra: Localize reviews.
Negative feedback and cautions
Some reviewers note pricing limits such as pageview caps, machine translation limits, and collaborator restrictions on certain plans.
There are unrelated services with similar names (e.g., localize.mobi) that have reported complaints; ensure you are contacting the correct Localize (Localize Your App / localizejs.com).
Documentation checklist
Essential items to prepare
- Account email and username used for the Localize subscription.
- Order or invoice number and date of the last payment.
- Last four digits of payment method and billing receipts or screenshots.
Optional helpful items
- Subscription ID or project ID from your Localize dashboard (Billing section).
- Copy of trial terms if you used a trial, and evidence of auto‑renewal settings if applicable.
- Any correspondence with support about cancellation or refund requests.
Common mistakes
Wrong cancellation channel
Example: trying to cancel in the Localize dashboard when the subscription was purchased through the App Store or Google Play.
Always confirm where the payment was taken (platform vs. web) and cancel there.
Missing cancellation windows and assuming automatic refunds
Example: expecting a refund after missing the 24‑hour cutoff for turning off auto‑renewal or missing platform refund windows.
Refunds are not guaranteed; check Localize’s policy and platform rules before the billing date to avoid unexpected charges.
Comparative recap
Quick comparison table
| How subscribed | How to cancel | Refund window | When cancellation takes effect |
|---|---|---|---|
| App Store (iOS) | Via Apple ID subscriptions (Apple Support) | Apple handles refunds - contact Apple; platform rules apply | End of current billing period after cancellation |
| Google Play (Android) | Via Google Play app or website | Automatic refunds within 2 hours; requests up to 48 hours; thereafter developer discretion | End of current billing period after cancellation |
| Direct / Web (Localize) | Billing section in account or email support@localizejs.com | Localize may offer 14‑day refunds; other pages state limited refunds (check your purchase terms) | Typically end of paid period if turned off before next billing cycle |
Key takeaways
Cancel via the platform used to pay (Apple/Google/Web) and keep written confirmation of cancellation.
Check the specific refund rules that applied to your purchase and act quickly within platform or vendor windows.
After cancelling
Confirm and keep records
After cancellation, save confirmation emails, screenshots of subscription status, and any cancellation IDs for future disputes.
If you cancelled via a platform, keep the receipt or cancellation confirmation from Apple or Google.
Alternatives to cancelling
- Consider downgrading to a lower‑cost plan or pausing usage if those options are available in your Localize account.
- Contact Localize support to discuss account holds or custom plans before final cancellation.
Support articles and requests: Localize refund & support.
Address
Company address
Localize / Localize Your App
260 Kings Mall Court #225, Kingston, NY 12401, USA
Contact methods
Email: support@localizejs.com
Phone: +1 415‑651‑7030
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.