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Cancel LUMIN PDF online
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Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lumin Pdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Lumin Pdf: Easy Method
What is Lumin Pdf
Overview
Lumin Pdf is a cloud-based PDF editor and collaboration tool that lets users view, edit, annotate, sign, and share PDF documents online.
It integrates with cloud storage (Google Drive, Dropbox) and is designed for individuals, teams, and businesses needing lightweight PDF workflows.
Key functions
Core features include text editing, annotations, eSignatures, templates, and basic OCR and redaction tools depending on plan level.
Plans range from a free tier to Starter, Pro, and Business subscriptions with varying limits on completed documents and collaboration features.
How to cancel Lumin Pdf
Primary method - Web (Lumin Billing page)
- Log into your account at the official site: Lumin PDF.
- Go to your Billing or Subscription page, locate the active subscription, and select Cancel Plan.
- Complete the short cancellation survey and confirm the cancellation.
- After completion, you will receive a cancellation confirmation email.
Alternative method - Help Center / Support
- Open the Help Center or chatbot on the official site and choose the “Cancel my subscription” option or submit a support request.
- Provide account details and proof of purchase if you request a refund.
- Support can initiate cancellation if you cannot access the Billing page, but web cancellation is fastest.
What happens when you cancel
Access and features
If you cancel during a paid billing period you typically retain paid access until the end of that billing cycle unless the company states otherwise.
Free trials cancelled via the web will downgrade to the free plan after confirmation and expiration of any trial period.
Renewal, confirmation and data
Cancelling stops future automatic renewals; you should receive an email confirmation for your records.
Your account data and uploaded documents generally remain available; consider exporting important files before making changes.
Will I get a refund?
Refund policy summary
Lumin reviews refund requests on a case-by-case basis and offers refunds for purchases made within the last three months (90 days).
There is no automatic 14-day statutory cooling-off detailed in Lumin's policy; refunds are discretionary and assessed individually.
Exceptions and practical steps
- If you want a refund, contact support quickly and provide purchase dates and receipts.
- Document cancellation and refund requests (screenshots, confirmation emails) to support any dispute.
- App-store purchases may require contacting Apple or Google if charges were processed through their platforms.
Lumin Pdf plans and pricing
Pricing overview
Below are approximate AED-equivalent prices converted from USD. Lumin does not publicly list official AED prices for the UAE as of January 2026.
Use the official site for current pricing and currency-specific checkout: Lumin PDF.
Price table
| Plan | Price (approx.) | Period | Key features |
|---|---|---|---|
| Starter (annual) | AED 33.03/month (estimated) | Monthly (billed annually) | 10 completed docs/month, annotations, eSignatures, basic tools |
| Starter (monthly) | AED 55.05/month (estimated) | Monthly | Same as above |
| Pro (annual) | AED 69.73/month (estimated) | Monthly (billed annually) | Edit PDF text, 30 completed docs/month, templates, unlimited eSignatures |
| Pro (monthly) | AED 110.10/month (estimated) | Monthly | Same as above |
| Business (annual) | AED 363.33/month (estimated) | Monthly (billed annually) | 200 completed docs/month, redaction, shared templates, advanced collaboration |
| Business (monthly) | AED 550.50/month (estimated) | Monthly | Same as above |
| Free | AED 0 | Monthly | 3 completed docs/month, basic annotation and eSign tools |
Your consumer rights in United Arab Emirates
Key points for UAE consumers
Lumin's policy applicable to UAE users provides a three-month (90-day) refund review window; refunds are not automatic and are handled case-by-case.
There is no explicit mention in Lumin's public policy of a statutory 14-day cooling-off period for digital subscriptions.
Recommended actions under UAE rules
- Document subscription dates, receipts, cancellations, and communications with Lumin Support.
- If charged through Apple or Google, check their refund processes as they may govern store purchases.
- Escalate unresolved refund disputes via consumer protection bodies in the UAE if necessary and after exhausting Lumin support options.
Customer experiences
Positive feedback
Users praise Lumin for being easy to use, with a clean interface and solid Google Drive integration for editing and signing PDFs.
Capterra reviewers in the UAE highlight good usability on Chromebooks and generally high ratings around 4.7/5.
Common complaints
Some users report occasional glitches such as highlights not saving, upload interruptions, and OCR or formatting limitations.
A minority of reviews mention billing issues like continued charges after cancellation; document confirmations to avoid disputes.
Documentation checklist
What to gather before cancelling
- Account email and username used with Lumin Pdf.
- Order receipt or transaction ID for the subscription purchase.
- Billing date and plan name (Starter, Pro, Business, or Free trial).
What to save after cancelling
- Cancellation confirmation email or screenshot of the cancellation screen.
- All correspondence with support and any refund case reference numbers.
- Backups of important PDFs and exported data from your Lumin account.
Common mistakes
Not cancelling via the web
Many users assume mobile apps can cancel a trial but the free trial can only be cancelled via a web browser according to Lumin's documentation.
If you purchased via App Store or Google Play, double-check whether the store processed the charge and follow their cancellation steps if required.
Failing to keep records
Not saving a cancellation confirmation is a frequent mistake that complicates refund disputes and billing chargebacks.
Always take screenshots and keep emails to prove cancellation date and the method used.
Comparative recap
Cancellation methods compared
| Method | Speed | Refund possible? | Notes |
|---|---|---|---|
| Web (Lumin Billing page) | Fastest - instant cancellation | Yes - if within refund window and approved | Recommended; includes cancellation survey and confirmation email |
| Help Center / Support | Medium - depends on response time | Yes - case-by-case review | Use if you cannot access Billing page; provide receipts |
| App Store / Google Play | Varies - follow store process | Depends - store policies may apply | Lumin docs do not detail separate App Store/Play cancellation; check store receipts |
After cancelling
Next steps
Confirm you received the cancellation confirmation email and save it with purchase records for at least 90 days.
Export or download any important documents from your Lumin account before access changes occur.
Useful official links
- Official site and account login: https://www.luminpdf.com/
- Help Center / support (start here for cancellations and refunds): https://www.luminpdf.com/help
Address
Company location
Lumin PDF is associated with a New Zealand address: 101/210 Armagh Street, Christchurch, New Zealand.
For account, billing, or legal concerns use the official support channels listed on the Lumin website rather than posting the address as the primary contact method.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.