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Cancel MAILCHIMP online
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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mailchimp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mailchimp: Easy Method
What is Mailchimp
Overview
Mailchimp is a subscription-based email marketing software that helps users design, send, and analyze email campaigns. It includes audience segmentation, automation, templates, and reporting features.
How businesses use it
Businesses and freelancers use Mailchimp to manage newsletters, automated sequences, and audience data. It operates as a web-based SaaS platform with optional mobile apps.
How to cancel Mailchimp
Cancel or pause via web (preferred)
Sign in to your Mailchimp account and go to Account > Settings or Billing to manage your plan.
- To pause: choose the Pause option (available up to 2 times every 12 months). Pausing suspends sending but retains your account data.
- To permanently delete: choose Close Account / Delete Account. Deleting removes all data and cannot be undone.
- Ensure you settle any outstanding balance before attempting deletion; Mailchimp requires payment of unpaid invoices before closing.
App Store / Google Play subscriptions
Mailchimp is primarily web-based; app-store subscriptions typically redirect you to the web account to cancel or manage billing.
If you subscribed through an app store, check the store's subscriptions management and Mailchimp account settings to confirm cancellation.
Contacting Mailchimp support
- Use Mailchimp Help pages for step-by-step guides: Close or delete your Mailchimp account and Pause your Mailchimp account.
- Keep screenshots and invoice numbers when contacting support to resolve billing or cancellation issues.
What happens when you cancel
Access and sending
If you pause your plan, sending is suspended but your account and data remain accessible. You can unpause according to Mailchimp limits.
If you delete your account, sending stops immediately and you lose access to the account dashboard.
Data retention and deletion
Deleting your account removes stored data and is irreversible. Pausing retains subscriber lists, reports, and settings for later resumption.
Export any data you need before deletion; Mailchimp cannot restore deleted accounts.
Billing and outstanding balances
You must settle any outstanding balance before Mailchimp will permanently delete an account. Unpaid invoices may prevent closure.
Recurring charges stop once the account is closed, provided no unresolved billing remains.
Will I get a refund?
Monthly paid plans
Mailchimp generally does not provide refunds or credits for monthly paid marketing plans except at Mailchimp's sole discretion.
Expect no automatic refund if you cancel a monthly subscription mid-cycle unless support authorizes otherwise.
Annual paid plans and guarantees
Annual paid marketing plans include a 60-day money-back guarantee. Request a full refund within 60 days of purchase by contacting Mailchimp customer service.
Document your purchase date and provide invoices when requesting a refund under this guarantee.
Exceptions and trial periods
- Refunds may be granted for system malfunctions or if Mailchimp terminates an account without cause.
- Promotional free trials that require payment information are forfeited if you cancel during the trial; charges made before cancellation are not generally refundable.
Mailchimp plans and pricing
Pricing overview
Mailchimp lists plans on its official pricing page, but it does not publish official AED amounts. Billing is processed in USD or another supported currency.
Your final AED charge depends on the payment processor and current exchange rates at the time of billing.
Where to check current prices
For current plan details and official pricing in supported currencies, see Mailchimp's pricing page: Mailchimp Pricing.
| Plan | Pricing (AED) | Notes |
|---|---|---|
| Free | Contact for pricing | Billed in USD; no official AED list price. See official pricing page. |
| Essentials | Contact for pricing | Price is shown in USD on Mailchimp and converted by your bank/processor to AED. |
| Standard | Contact for pricing | Actual AED amount varies with exchange rates and processor fees. |
| Premium | Contact for pricing | Enterprise tier pricing is displayed in supported currencies on Mailchimp's site. |
Your consumer rights in United Arab Emirates
UAE Consumer Protection basics
Under UAE Consumer Protection Law, consumers have rights to cancel services and seek refunds if terms are not as advertised or services are not delivered.
Policies that deny refunds in all cases may conflict with local consumer protection rules depending on circumstances.
How to escalate unresolved issues
If you cannot resolve billing or cancellation disputes with Mailchimp, you may file a complaint with the UAE Ministry of Economy (Consumer Protection Department).
Official government information and complaint procedures are available at: UAE Ministry of Economy.
Customer experiences
Positive feedback
Many UAE users praise Mailchimp's ease of use for newsletters and useful analytics on opens and clicks.
Free and low-tier plans are often highlighted for basic campaigns and templates.
Negative feedback
Some users report billing problems, such as unexpected charges after cancellation and difficulty obtaining refund confirmations.
There are reports of issues when accounts are closed but billing continues, or when users lose 2FA access and cannot cancel.
Documentation checklist
What to gather before cancelling
- Account email and username
- Recent invoices and payment receipts
- Subscription confirmation or purchase dates (especially for annual plans)
- Screenshots of account settings, billing pages, and cancellation confirmations
Additional items to secure
- Export subscriber lists, templates, and reports you need
- Record 2FA recovery codes or disable 2FA if you cannot access it
- Save correspondence with Mailchimp support for dispute records
Common mistakes
Failing to settle outstanding balance
Users sometimes attempt to delete an account without clearing unpaid invoices. Mailchimp requires outstanding balances to be paid before deletion.
Always review billing and clear dues to avoid failed closure attempts.
Confusing pause with delete and app-store subscriptions
Pausing suspends sending but keeps data; deleting is permanent. Confusion here can lead to unexpected data loss.
Also check where you subscribed - app-store subscriptions may need cancellation through the store as well as the Mailchimp account.
Comparative recap
Quick comparison points
The table below summarizes key points for Mailchimp versus typical alternatives to help UAE users decide.
| Feature | Mailchimp | Typical alternatives (summary) |
|---|---|---|
| Cancellation method | Web account pause or delete; support available | Most competitors offer web cancellation; some provide in-console chat support |
| Refund policy | No refunds for monthly plans (except discretion); 60-day refund for annual plans | Policies vary; some firms offer prorated refunds or credits |
| Data deletion | Delete is permanent; pause retains data | Similar: many services require export before deletion |
| Pricing currency | Billed in USD or other supported currencies; AED conversion by processor | Some competitors list AED or offer local billing; check vendor details |
After cancelling
Immediate steps
After cancelling or deleting, export any remaining data (contacts, templates, reports) before access ends.
Keep confirmation emails, cancellation timestamps, and invoice clearances for your records.
Helpful official resources
- How to close an account: https://mailchimp.com/help/close-account/
- How to pause an account: https://mailchimp.com/help/pause-account/
- Billing and invoices: https://mailchimp.com/help/manage-billing/
- UAE consumer complaints: https://www.economy.gov.ae/
Address
Mailchimp (corporate address)
Intuit Mailchimp
405 N Angier Ave. NE
City and country
Atlanta, GA 30308
USA
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.