Cancel MAILERLITE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mailerlite service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mailerlite: Easy Method
What is MailerLite
Overview
MailerLite is a subscription-based email marketing platform that helps users create, send, and automate email campaigns using drag-and-drop editors, segmentation, and reporting tools.
Who uses it
It is used by small businesses, freelancers, and marketers who need a straightforward tool for newsletters, automation, and basic marketing workflows.
How to cancel MailerLite
Cancel directly from your MailerLite account (recommended)
- Log in to your MailerLite account.
- Go to Account settings > Plan and billing.
- Click "Cancel subscription" and follow the on-screen prompts to confirm.
- For step-by-step help see the official guidance: Mailerlite - Cancel my subscription.
Other cancellation methods
- If you subscribed through the Apple App Store or Google Play, cancel the subscription via your App Store / Google Play subscription management.
- You can also contact MailerLite support by email (support@mailerlite.com) to request assistance or confirmation of cancellation.
What happens when you cancel
Access and feature changes
After cancelling, your plan remains active until the end of the current billing cycle.
When the billing period ends the account downgrades to the Free plan, which retains your data but removes premium features.
Limits, billing and data retention
The Free plan limits include up to 500 active subscribers, one user, and a 12,000 emails/month send limit.
No further subscription charges will occur after the billing cycle ends; your account data is retained under the Free plan limits.
Will I get a refund?
Standard refund policy
Refunds are generally not provided for unused or partially used plans or if you cancel immediately after being charged.
MailerLite only provides refunds if MailerLite terminates services without cause before the end of a paid annual term.
Exceptions and discretionary refunds
- MailerLite may offer refunds in exceptional cases at its sole discretion, typically within 30 days of the last transaction.
- Individual (non-business) consumers may request a refund within 14 calendar days from agreeing to the terms, unless they have breached the terms.
See the official policy for details: Mailerlite - Refund policy.
Mailerlite plans and pricing
Pricing availability
No definitive UAE/AED pricing is published on MailerLite's site; prices are typically shown in USD on the official site.
Local taxes or currency conversion are not listed explicitly for UAE customers.
How to get exact pricing
Visit MailerLite's pricing page or contact sales/support to confirm current costs and any VAT or billing details for UAE customers.
| Plan | Price (local / contact) |
|---|---|
| Free | Contact for pricing / available on MailerLite site |
| Paid plans (Growing Business, Advanced, etc.) | Contact for pricing / displayed in USD on MailerLite site |
Your consumer rights in United Arab Emirates
Cooling-off period (individual consumers)
UAE consumer frameworks generally provide a right to withdraw from digital services within 14 days for individual (non-business) consumers, where terms are not breached.
MailerLite’s own policy aligns with a 14-day right for individual users in most cases.
Enforcement and cross-border limits
Enforcing consumer rights against an international provider may require extra steps and legal advice in the UAE.
If you subscribed via App Store or Google Play, platform refund/cancellation mechanisms may also apply and can sometimes be easier to use.
Customer experiences
Positive feedback
Users commonly praise MailerLite for ease of use, an intuitive interface, helpful tutorials, and generally responsive customer support.
Reviewers frequently highlight good value for money and strong onboarding materials for new users.
Negative feedback
Some users report sudden account suspensions under anti-spam policies without clear explanation or timely recourse.
Other complaints include occasional integration or automation issues and limited refund outcomes in certain dispute cases.
Documentation checklist
Essential items to gather before cancelling
- Account email and username.
- Last invoice/transaction ID and billing cycle dates.
- Subscription plan name and subscriber count.
Supporting materials to prepare
- Screenshots of billing page and subscription status.
- Copy of correspondence with support, if any.
- Exported subscriber lists and campaign backups (recommended before downgrade).
Common mistakes
Not exporting data before downgrade
Many users forget to export subscribers, segments, or campaign data before their account reverts to Free plan limits, which can hinder future migration.
Exporting data ahead of cancellation avoids surprises with feature or export limits after downgrade.
Assuming automatic refunds or immediate account deletion
Cancelling does not automatically entitle you to a refund unless MailerLite’s policy or exceptional circumstances apply.
Also, cancellation typically downgrades the plan rather than deleting your account; manually delete data if you need permanent removal.
Comparative recap
Quick feature comparison
The table below summarizes key practical differences to consider when comparing MailerLite.
| Aspect | MailerLite | Typical competitor (general) |
|---|---|---|
| Ease of use | High - drag & drop editor and clear tutorials | Varies - some competitors are more complex |
| Free plan limits | Up to 500 subscribers, 12,000 emails/month, 1 user | Varies - some offer higher/free limits, others less |
| Refunds & cancellations | Limited - refunds only in specific circumstances | Varies - platform/store purchases may have different policies |
| Support & reputation | Generally positive support ratings, but some suspension complaints | Varies - check reviews for real-world reliability |
After cancelling
Export and backup recommendations
Before billing cycle end, export subscriber lists, campaigns, and automation data you need to keep.
Check that exports complete successfully while you still have access to premium features.
Useful official links
Address
Company headquarters
Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland.
Support contact
For billing or cancellation help contact support@mailerlite.com or use the help links above to open an official support request.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.