Cancel MALWAREBYTES online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Malwarebytes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Malwarebytes: Easy Method
What is Malwarebytes
Short description
Malwarebytes is a cybersecurity application that detects and removes malware, ransomware, and other online threats for Windows, macOS, Android and iOS devices.
It offers real‑time protection, scanning tools, and optional privacy features such as VPN and identity protection in some plans.
Where it is sold
Malwarebytes subscriptions are sold directly via the Malwarebytes web store and through app platforms (Google Play for Android and Apple App Store for iOS).
Account management for direct purchases is available at the Malwarebytes account portal and support is handled through the official support site.
How to cancel Malwarebytes
Cancel via Malwarebytes account (web)
- Sign in to your Malwarebytes account at my.malwarebytes.com.
- Go to Manage Subscription → Billing & payment → Edit auto‑renewal.
- Turn auto‑renewal off, provide a reason when prompted, and wait for the confirmation email.
- Your subscription will remain active until the current expiration date.
Cancel on Android (Google Play)
- Open the Google Play Store app on the device used to purchase.
- Tap Menu → Subscriptions → select Malwarebytes → Cancel subscription.
- Google Play handles billing and refund requests; see Google support for refunds.
Cancel on iOS (Apple App Store)
- Open the Malwarebytes app on iOS or open Settings → Apple ID → Subscriptions.
- Select Malwarebytes from your subscriptions and use the Edit Subscription screen to Cancel.
- Apple handles billing and refund requests; use Apple's refund/reporting channels if needed.
What happens when you cancel
Access after cancellation
When you cancel auto‑renewal your Malwarebytes subscription remains active until the end of the paid term.
You keep the paid features until the expiration date; after expiration the product reverts to the free tier or stops protecting premium features.
Billing and renewal
Cancelling auto‑renewal prevents future charges but does not automatically issue a refund for the remaining term.
If you purchased via Google Play or Apple, billing and renewals are managed by those platforms and require cancellation there.
Account and data
Your Malwarebytes account data and purchase records remain available in your account portal unless you request deletion.
To remove account data, contact Malwarebytes support and follow their data‑removal procedures if required.
Will I get a refund?
Web (direct) purchase refunds
- Refunds for direct web‑store purchases are generally handled via Malwarebytes support; contact the official support portal to request a refund.
- Official Software License Agreement and support staff determine eligibility; documented reasons and proof of purchase help the review.
App store refunds (Google / Apple)
- Purchases made through Google Play or the Apple App Store are subject to those platform's refund policies and processes.
- Use Google Play Help for Android refunds and Apple’s Report a Problem or support pages for iOS refunds.
Timing and exceptions
- General guidance indicates Malwarebytes commonly handles refunds within roughly 30 days for eligible direct purchases, though policies can vary.
- Some user reports mention a 60‑day money‑back guarantee in certain cases, but this is not consistently documented on official pages - confirm with support.
Malwarebytes plans and pricing
Pricing overview
The table below lists Malwarebytes plans and annual prices in AED (inclusive of VAT) as sourced from regional listings.
Prices and availability can change; check the seller or Malwarebytes for current offers.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Malwarebytes Premium - 1 Device, 1 Year | AED 101.61 | Annual | Real‑time protection, Web protection, Anti‑ransomware, Exploit protection, Ads & tracker blocking |
| Malwarebytes Premium - 3 Devices, 1 Year | AED 140.06 | Annual | Same as above, covers up to 3 devices |
| Malwarebytes Premium - 5 Devices, 1 Year | AED 261.53 | Annual | Same as above, covers up to 5 devices |
| Malwarebytes Premium - 10 Devices, 1 Year | AED 448.62 | Annual | Same as above, covers up to 10 devices |
| Malwarebytes Premium Plus - 2 Devices, 1 Year | AED 247.57 | Annual | Premium protections plus Secure VPN, Identity & Privacy Guard |
| Malwarebytes Premium Plus - 4 Devices, 1 Year | AED 415.11 | Annual | Same as above, covers up to 4 devices |
| Malwarebytes Premium Plus - 10 Devices, 1 Year | AED 845.15 | Annual | Same as above, covers up to 10 devices |
Your consumer rights in United Arab Emirates
Core protections
UAE consumers are protected under the UAE Consumer Protection Law (Federal Law No. 24 of 2006 as amended), which provides rights to refunds, repairs, or replacements for defective goods and services within a reasonable period.
Digital products and subscriptions can have specific exceptions; the law still supports fair commercial practices and transparent terms.
Platform purchases and regional policies
- App Store and Google Play purchases follow Apple and Google regional refund policies; these platforms process refund requests directly.
- For platform purchases, contact Apple or Google first for refunds and subscription cancellations.
Direct purchases and dispute options
For direct purchases from Malwarebytes, contact Malwarebytes support to request refunds or raise disputes; keep your purchase records and transaction IDs.
If you cannot resolve an issue with the vendor, consider UAE consumer complaint channels or your payment provider as last resorts.
Customer experiences
Positive feedback
Many users report strong malware detection, minimal performance impact, and easy setup and use for desktop protections.
Business users often highlight an intuitive dashboard, regular updates, and responsive support in some cases.
Negative feedback
Some users report difficulties with refunds, delays or unhelpful support responses, and frustration when managing subscriptions or seeking chargebacks.
Mobile feature coverage and occasional resource usage during scans are noted as drawbacks by some reviewers.
Documentation checklist
What to gather before contacting support
- Account email address used to purchase Malwarebytes.
- Order number or transaction ID (from confirmation email or payment statement).
- Date of purchase and device type (Windows/macOS/Android/iOS).
- Screenshot or PDF of the purchase receipt and subscription page showing renewal date.
Optional supporting items
- Any prior support ticket numbers or correspondence with Malwarebytes.
- Proof of cancellation attempts (screenshots of subscription settings or app store cancellation confirmation).
Common mistakes
Mixing up purchase channels
Many users try cancelling in the Malwarebytes account when the purchase was made through Google Play or Apple - platform purchases must be cancelled in the platform store.
Always check the purchase confirmation email to see whether Malwarebytes or the app store handled the billing.
Missing proof and late requests
Failing to keep receipts, transaction IDs, or screenshots can delay refund reviews and support resolution.
Waiting beyond the vendor or platform refund window reduces the chance of a successful refund request.
Comparative recap
Quick method comparison
| Purchase Channel | How to cancel | Refund handled by | Notes |
|---|---|---|---|
| Web (Malwarebytes account) | Sign in to my.malwarebytes.com → Manage Subscription → Edit auto‑renewal → Turn off | Malwarebytes support | Subscription stays active until expiry; contact support for refund requests. |
| Android (Google Play) | Open Google Play Store → Subscriptions → Malwarebytes → Cancel | Google Play | Use Google Play Help for refunds; purchases billed by Google. |
| iOS (Apple App Store) | Open iOS Settings or Malwarebytes app → Apple ID → Subscriptions → Cancel | Apple App Store | Use Apple’s Report a Problem or support pages for refunds; billed by Apple. |
After cancelling
Check expiration and protection
Confirm your subscription expiration date in your account or app and note when premium features will stop working.
Ensure you have an alternative protection plan in place if you intend to stop premium coverage.
Useful official links
- Malwarebytes account portal: my.malwarebytes.com
- Malwarebytes support hub: support.malwarebytes.com
- Google Play refunds & subscriptions: Google Play Help
- Apple subscription management: Cancel subscriptions on iPhone or iPad
- Apple report a problem (refund requests): reportaproblem.apple.com
Address
Company headquarters
Malwarebytes Ltd., 2nd Floor One Albert Quay, T12 X8N6, Cork, Ireland.
Support contact
For account, billing or refund enquiries use the Malwarebytes support site: support.malwarebytes.com.
When contacting support from the UAE, include your purchase receipt, transaction ID and account email for faster handling.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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