Cancel MANYCHAT online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Manychat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation ManyChat: Easy Method
What is ManyChat
Overview
ManyChat is a subscription-based SaaS platform that helps businesses build automated chat experiences on Messenger, Instagram, WhatsApp, and other channels.
It focuses on marketing automation, lead capture, and customer messaging with flows, broadcasts, and integrations.
Who uses it
Small and medium businesses, e-commerce stores, and marketers commonly use ManyChat to automate customer conversations and reduce manual support time.
The platform is billed as a Pro-tier service with add-on messaging credits for SMS, email, and WhatsApp templates.
How to cancel ManyChat
Cancel via the web (preferred and official)
- Sign in at https://manychat.com/ and open your account.
- Go to Settings → Billing.
- Click “Cancel Subscription”, choose a reason, and confirm the cancellation.
- You will receive confirmation; the subscription stays active until the end of the current billing period.
If you cannot cancel online
- If you cannot access the Billing page, contact ManyChat Support via the official Help Center or your account support option.
- As a fallback, you may send a written request to the company address or support channels, but the web cancellation is the recommended method.
What happens when you cancel
Access and features
After you cancel, your ManyChat subscription remains active until the end of the current paid billing period.
Pro features remain available during that remaining time; flows, integrations, and data remain accessible unless MyanyChat or you delete them.
Billing and renewal
Automatic renewal stops at the end of the billing cycle once cancellation is confirmed.
If you are charged after cancellation, gather evidence (screenshots, receipts) and contact support promptly.
Will I get a refund?
Official ManyChat refund policy
ManyChat may issue refunds for technical faults attributable to ManyChat or if you cancel within the first 30 days (first-month cancellation), but refunds are discretionary.
ManyChat reserves the right to deny refunds even in the above cases. See the official refund policy for details.
Other refund circumstances
- If ManyChat discontinues services for reasons outside the Terms, they may refund unused prepaid months or years at their discretion.
- No refunds are guaranteed in other situations; documented evidence can help your request.
ManyChat plans and pricing
Current AED pricing (approximate)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Pro - up to 500 contacts | AED 55.05 | Monthly | All Pro features, multi-channel support, unlimited flows |
| Pro - up to 1,000 contacts | AED 91.75 | Monthly | Scaled Pro tier for ~1,000 contacts |
| Pro - up to 2,500 contacts | AED 165.15 | Monthly | Higher-tier Pro for ~2,500 contacts |
| Pro - up to 5,000 contacts | AED 238.55 | Monthly | Higher-tier Pro for ~5,000 contacts |
| SMS messaging | AED 36.70 per 1,000 SMS | Pay-as-you-go | SMS usage; first 50 free in first month |
| Email messaging | AED 11.01 per 1,000 emails | Pay-as-you-go | Over-limit email sends |
| WhatsApp Marketing template | AED 0.21 per message | Per-message | WhatsApp Marketing template via Cloud/Lite API |
| WhatsApp Utility template | AED 0.066 per message | Per-message | WhatsApp Utility template message |
Pricing notes and conversion
ManyChat does not publish AED pricing directly. The AED amounts above are approximate conversions from USD using a preset conversion (1 USD ≈ 3.67 AED).
Always confirm current prices in your account billing area or official ManyChat pages for accurate charges.
Your consumer rights in United Arab Emirates
Cooling-off period
Under UAE consumer protection law, consumers generally have a right to cancel services within 14 days (a “cooling-off period”) for many online contracts.
This statutory right may allow you a refund even if a provider’s own policy is less generous.
How to enforce rights in the UAE
- Collect evidence: receipts, transaction IDs, cancellation confirmations, and screenshots of the provider’s terms.
- If ManyChat refuses a lawful refund, you can raise a complaint with the UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
Many users praise ManyChat’s intuitive interface, time-saving automation, and strong integrations (Shopify, Google Sheets).
Customers often report that flows and multi-channel messaging reduce ad and support costs.
Negative feedback
Common complaints include ongoing charges after cancellation and difficulties reaching responsive customer support.
Some users report trouble cancelling via mobile apps and needing to use the web interface or support channels instead.
Documentation checklist
Essential documents to collect
- Account email and username associated with ManyChat.
- Payment receipts, invoices, and bank or card statement showing charges.
- Screenshot of your Billing page and cancellation confirmation (if available).
Support and legal references
- ManyChat cancellation help article: How to cancel your ManyChat subscription
- ManyChat refund policy and Terms of Service: ManyChat refund policy and ManyChat Terms
Common mistakes
Attempting to cancel via mobile apps
Many users try to cancel in iOS or Android apps and find no cancellation option. The correct method is via the ManyChat website Billing settings.
Always sign in on a desktop or mobile browser to access the Billing page.
Not saving confirmation and evidence
Another frequent mistake is not saving the cancellation confirmation or receipt. Without proof, disputing post-cancellation charges is harder.
Keep screenshots, emails, and ticket numbers until billing disputes are resolved.
Comparative recap
Quick comparison table
| Feature | ManyChat policy | Typical UAE consumer right |
|---|---|---|
| How to cancel | Cancel on the ManyChat website (Settings → Billing). | Right to cancel online contracts; provider must honor lawful cancellations. |
| Refunds | 30-day discretionary refund for first month; refunds for technical faults may be granted. | 14-day cooling-off period generally allows refunds for online services. |
| Dispute resolution | Contact ManyChat support; ManyChat may deny refunds at its discretion. | Consumers can escalate to UAE consumer protection authorities if necessary. |
Takeaway
Cancel via the ManyChat web Billing page and preserve evidence. Compare ManyChat’s discretionary refund policy with UAE statutory rights when pursuing refunds.
After cancelling
Immediate next steps
- Save the cancellation confirmation and any support ticket number.
- Monitor your bank statements for unexpected charges and take screenshots if you see further billing.
Useful official links
- ManyChat cancellation help: How to cancel your ManyChat subscription
- ManyChat refund policy: ManyChat refund policy
- ManyChat Terms of Service: ManyChat Terms
- UAE Ministry of Economy - Consumer Protection (guidance): UAE Ministry of Economy
Address
ManyChat headquarters (postal)
ManyChat, Inc.
8605 Santa Monica Blvd, #64372 West Hollywood, California, 90069, United States
How to send written requests
- Include account email, full name, billing evidence, and a clear cancellation/refund request in your letter.
- Send certified mail if you need proof of delivery for escalation or disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.