Cancel MATHWAY online
Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mathway service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mathway: Easy Method
What is Mathway
Overview
Mathway is a subscription-based math problem solver that provides instant answers and step-by-step solutions across topics such as algebra, calculus, and statistics.
How people typically use it
Students and professionals use Mathway via mobile apps or the web to check work, get solution steps, and as a learning aid for homework and study.
How to cancel Mathway
Cancel on iOS (App Store)
- Open your iPhone or iPad Settings.
- Tap your name → Subscriptions → find Mathway → Tap Cancel Subscription.
- Subscription stays active until the end of the current billing period; refunds are handled by Apple. See Mathway on the App Store.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions → select Mathway → Cancel subscription.
- Subscription remains until the period end; refunds follow Google Play policies.
Cancel on the web (direct via Mathway.com)
- Log in at mathway.com/settings or open app Settings → Billing.
- Locate your subscription and choose Cancel. Your access continues until the billing period ends.
Cancel by email or postal mail
- If you prefer a written request, send an email to Mathway customer support or a postal cancellation to their customer service address (see Address section below).
- Include your account email, subscription details, and a clear cancellation request; keep a copy for your records.
What happens when you cancel
Access and service
After cancellation you keep premium access until the end of your paid billing period.
No new recurring charges will be applied once the cancellation takes effect.
Account data and content
Your account and problem history remain accessible under your account settings unless you delete the account separately.
Mathway may retain billing and account records for legal and support purposes.
Will I get a refund?
Mathway official policy
Mathway's official terms state that subscriptions are non-refundable unless required by law or a platform (App Store / Google Play) policy.
See Mathway Premium Terms: Mathway Premium Terms.
Exceptions and practical outcomes
- App store purchases: refunds are processed under Apple or Google policies and may override Mathway's no-refund wording.
- Occasional courtesy refunds: Mathway has granted one-time courtesy refunds in individual cases, but these are discretionary.
- Unofficial reports of week-long refund windows are not part of Mathway's official policy and are not guaranteed.
Mathway plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Steps (Monthly) | AED 37.99 | Monthly | Step-by-Step solutions |
| Steps (Monthly - higher tier) | AED 74.99 | Monthly | Possibly includes Live Tutoring or extended features |
| Steps (Annual) | AED 154.99 | Annual | Step-by-Step solutions |
| Steps (Annual - higher tier) | AED 299.99 | Annual | Possibly includes Live Tutoring or extended features |
Notes on prices
Prices above are the AED rates listed in the App Store for UAE at the time of the most recent crawl.
Different subscription tiers may reflect standard Step-by-Step access versus optional Live Tutoring upgrades.
Your consumer rights in United Arab Emirates
UAE consumer protection basics
Under UAE Consumer Protection Law, distance contracts for digital services may allow cancellation and refunds within a 14-day window in certain circumstances.
Verify eligibility and specific procedures with the UAE Ministry of Economy for your case.
App store purchases and complaints
- Apple and Google purchases are governed by Apple/Google refund mechanisms; these can supersede vendor refund clauses.
- For web purchases, UAE consumers may file complaints with the Ministry of Economy if there are unauthorized charges or failure to process cancellations.
UAE Ministry of Economy (consumer protection): economy.gov.ae
Customer experiences
Positive feedback
Many users praise Mathway for accurately solving problems and providing quick answers that help with studying and checking work.
Users find the app useful across a wide range of math subjects.
Common complaints
Several users report difficulties cancelling subscriptions and continuing charges after attempted cancellation.
Other frequent issues include app performance problems, limited step explanations, intrusive ads, and mixed customer support experiences.
Documentation checklist
What to gather before contacting support
- Account email address and username used with Mathway.
- Receipt or order ID from App Store, Google Play, or Mathway web purchase.
- Screenshot of the subscription page or billing statement showing charges.
- Dates of purchase, renewal, and attempted cancellation.
Where to send proof
- Attach documentation to your email to Mathway support or include with a postal cancellation.
- Keep copies for any complaint you may file with UAE authorities or the app platform.
Common mistakes
Not cancelling in the correct place
Example: Canceling inside the Mathway app on iOS does not stop App Store billing if you subscribed through Apple; you must cancel in Apple Subscriptions.
Always check which platform processed your payment before cancelling.
Missing proof and timing
Example: Not saving receipts or screenshots makes it harder to request refunds or prove unauthorized charges.
Act promptly - document attempts to cancel and keep timestamps for any disputes.
Comparative recap
Quick comparison
| Purchase Channel | How to Cancel | Refund Possibility | Notes |
|---|---|---|---|
| App Store (iOS) | Apple Settings → Subscriptions → Mathway → Cancel | Refunds via Apple; Mathway policy does not control Apple refunds | Subscription remains active until period end |
| Google Play (Android) | Google Play → Menu → Subscriptions → Mathway → Cancel | Refunds handled by Google Play policies | Subscription remains until billing period ends |
| Web (Mathway.com) | Log in → Settings/Billing → Cancel; or email/postal request | Mathway generally lists subscriptions as non-refundable; exceptions if required by law | Consider contacting support with documentation; retain copies |
After cancelling
Confirm cancellation
Check your email for a cancellation confirmation and monitor your next billing statement to ensure no further charges appear.
If you do not receive confirmation, contact Mathway support and provide the documentation checklist items above.
Useful official links
- Mathway settings: https://www.mathway.com/settings
- Mathway Premium Terms: https://www.mathway.com/Premium-Terms
- Mathway on the App Store: App Store listing
- Google Play refunds and subscriptions: Google Play help
- UAE Ministry of Economy (consumer protection): https://www.economy.gov.ae/
Address
Mailing address for cancellations or written requests
Mathway Attn: Customer Service
4647, Suite 201 Saucon Creek Rd, Center Valley, PA 18034, United States of America
Instructions for postal requests
- Include your account email, subscription details, and a clear cancellation request.
- Send by registered post and keep tracking information for dispute purposes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.