Mobalytics

Cancel MOBALYTICS online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Mobalytics
520 Bdwy
90401 Santa Monica USA
hello@mobalyticshq.com
Subject: Cancellation of Mobalytics contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mobalytics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mobalytics
520 Bdwy
90401 Santa Monica , USA
hello@mobalyticshq.com
REF/2025GRHS4

cancellation Mobalytics: Easy Method

What is Mobalytics

Overview

Mobalytics is a performance-analytics platform for gamers that provides personalized insights, statistics, and tools to improve gameplay across supported titles.

The service offers a freemium model with a paid tier (Mobalytics Plus) that unlocks advanced analytics and features for subscribers.

Primary uses

Players use Mobalytics to track match performance, receive coaching-style insights, and monitor long-term progress.

Subscriptions typically grant access to advanced reports, priority features, and enhanced visualizations.

How to cancel Mobalytics

Preferred method - cancel via website

  • Sign in to your Mobalytics account on the website.
  • Go to Account Settings and find the "cancel subscription" button.
  • Click "cancel subscription" - cancellation takes effect at the end of the current billing period.

Alternative contact methods

  • If you prefer assistance, contact Mobalytics Support via the help center or request form.
  • There is no public phone or postal cancellation process documented; online cancellation is the fastest option.

What happens when you cancel

Access after cancellation

After you cancel, your paid features remain active until the end of the current billing period.

You will retain access for that remaining time; renewal stops at the next billing date.

Account and data

Your Mobalytics account data (game history and settings) typically remains available to log in, but paid features will be removed when the subscription ends.

To request data removal or changes, contact support through the official help center.

Will I get a refund?

Standard web subscription refunds

Web purchases: you may obtain a full refund only if you cancel within fourteen (14) calendar days of your initial purchase.

After the initial 14-day window, purchase is final and subscription fees for the current period are non-refundable.

Exceptions and promos

  • Promotional one-year discounted subscriptions are non-refundable per Mobalytics help guidance.
  • If you believe you qualify for a refund, contact support - processing times depend on country and payment provider.

Mobalytics plans and pricing

Pricing availability

Mobalytics publishes plan names but specific AED prices for the United Arab Emirates are not available publicly.

Official pricing is typically displayed in USD on the site; contact support for region-specific pricing questions.

Contact for pricing

Plan Price (USD / Contact) Notes
Mobalytics Plus Contact for pricing Official pricing shown in USD; no official AED examples available.

Your consumer rights in United Arab Emirates

Right to clear information

Under UAE consumer protection principles, consumers are entitled to clear information about cancellation and refund rights for digital purchases.

Mobalytics provides a 14-day refund window for web purchases, which aligns with common consumer protections.

Ease of cancellation and potential concerns

Cancellation should be straightforward; if cancellation is obstructed (e.g., hidden buttons or confusing flows), it may raise consumer protection issues.

If you face difficulties cancelling or obtaining promised refunds, document interactions and consider contacting local consumer protection authorities for advice.

Customer experiences

Positive feedback

Some reviews highlight useful analytics, consistent quality, and good value from the tools provided.

Users who receive timely support and straightforward billing report positive outcomes.

Negative feedback and recurring issues

Other users report unexpected charges after trials, difficulty cancelling through app stores, and occasional complaints about content accuracy.

Several reviews describe problematic cancellation flows or unclear billing, so keep records of transactions and cancellation attempts.

Documentation checklist

What to collect before you cancel

  • Order confirmation or receipt showing purchase date and transaction ID.
  • Account email address and username used for the subscription.
  • Screenshots of your Account Settings page showing the subscription and any cancellation button or error.

What to include when contacting support

  • Clear request: state you want to cancel and whether you request a refund (cite the 14-day policy if applicable).
  • Attach receipts, screenshots, and dates of any attempts to cancel via the website or app.

Common mistakes

Assuming app-store cancellation works the same

Many customers assume cancelling in the Mobalytics web account also cancels mobile-store subscriptions; this is not always the case.

App Store and Google Play subscriptions are often managed through the respective store; Mobalytics does not publicly document store-specific cancellation steps.

Waiting past the refund window

Waiting longer than the 14-day initial window removes eligibility for a full refund on web purchases.

Don’t delay contacting support if you believe you qualify for a refund - keep evidence and timestamps of your request.

Comparative recap

Quick feature comparison

Feature Mobalytics (Web) App Store / Google Play
Cancellation method Account Settings "cancel subscription" button or contact support Managed through the store; Mobalytics does not provide public store-step guidance
Refund policy Full refund if cancelled within 14 calendar days of purchase Refunds and processes controlled by respective store - not specified publicly by Mobalytics
Effect of cancellation Access until end of current billing period Depends on store policies; usually access remains until period end

After cancelling

Confirm cancellation

After you cancel, keep the confirmation screen or email showing the cancellation was processed.

Check your next billing statement to ensure no unexpected charges occur.

Helpful links and contacts

Address

Company address

520 Bdwy. Santa Monica, CA 90401 USA

This is the publicly listed mailing address for Mobalytics.

Contact options

Preferred contact and cancellation route is via the website account settings or the official help center request form.

No public phone number for cancellations is documented; use the official support pages linked above for assistance.

FAQ

To cancel your Mobalytics subscription, sign in to your account on the website, go to Account Settings, and click the 'cancel subscription' button. Alternatively, you can contact Mobalytics Support via their help center.

Yes, after you cancel, you will retain access to your paid features until the end of the current billing period. Your subscription will not renew after that.

You can receive a full refund if you cancel within 14 calendar days of your initial purchase. After this period, the subscription fees are non-refundable.

Yes, promotional subscriptions, such as discounted one-year plans, are non-refundable. If you believe you qualify for a refund, contact Mobalytics Support for assistance.

To ensure your cancellation request is processed correctly, consider sending your cancellation in writing via email or registered postal mail. Keep proof of your cancellation request for your records.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.