Cancel MOBISYSTEMS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mobisystems service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mobisystems: Easy Method
What is MobiSystems
Overview
MobiSystems provides mobile and desktop productivity apps, including document editors and file management tools, delivered primarily via subscriptions.
The company offers purchases through its web store and major app stores (Google Play and Apple App Store).
Where it is used
Users in the United Arab Emirates access MobiSystems on Android, iPhone/iPad, and via the company web store.
Subscriptions and support follow the rules of the store where the purchase was made.
How to cancel MobiSystems
Cancel via Google Play Store (Android)
- Open Google Play Store on your Android device.
- Tap your Profile > Payments & subscriptions > Subscriptions.
- Select the MobiSystems subscription and tap Cancel subscription.
- Note: Cancellation stops future charges but does NOT refund the unused period. Uninstalling the app does NOT cancel the subscription.
Cancel via App Store (iOS)
- On iPhone or iPad, go to Settings > tap your name > Subscriptions.
- Select the MobiSystems subscription and choose Cancel Subscription/Trial.
- This stops future charges but does not refund unused portion. Deleting the app does NOT cancel the subscription.
Cancel via MobiSystems Web Store
- Log into My Account on the MobiSystems web store.
- Go to Subscriptions and Products, view the relevant subscription or trial, and click "Cancel Trial" or "Cancel Auto‑Renewal".
- Cancellation stops future charges but does not automatically refund unused time. Deleting your account or uninstalling apps does NOT cancel subscriptions.
What happens when you cancel
Access and service
After cancellation you typically retain access until the current paid period ends.
Features tied to the subscription may be disabled after expiry.
Renewal and billing
Cancellation prevents future automatic renewals; you are not billed again after the current term ends.
Immediate cancellation does not retroactively remove charges already processed.
Data and account
Your documents and account settings generally remain intact unless you delete your account.
To fully remove data, follow account deletion steps on the MobiSystems site or contact support.
Will I get a refund?
Refund by purchase channel
- Google Play: Refunds are usually allowed within about 48 hours under Google’s policy; beyond that refunds are not guaranteed.
- App Store (Apple): Apple handles refunds; they are more likely within ~14 days of purchase via Apple’s report-a-problem process.
- MobiSystems Web Store: Purchases made directly via MobiSystems may qualify for a 30‑day money‑back guarantee from activation date.
Exceptions and service usage
Service already performed or heavily used is generally non-refundable across channels.
Refunds and appeals must follow the platform’s official process; MobiSystems cannot cancel or directly refund App Store purchases on your behalf.
MobiSystems plans and pricing
Pricing availability
No verified public pricing was available for inclusion at the time of this guide.
Contact MobiSystems or check the store page for current plans and regional pricing.
Contact for exact pricing
| Plan | Price (UAE) | Notes |
|---|---|---|
| Individual / Personal | Contact for pricing | Price varies by store and currency |
| Business / Team | Contact for pricing | Contact sales for volume/licensing |
| Enterprise | Contact for pricing | Custom pricing and support available |
Your consumer rights in United Arab Emirates
General UAE protections
The UAE Consumer Protection Law provides rights for digital goods and services and may include a cooling-off or refund period depending on delivery.
Specific entitlements depend on the purchase method and vendor terms.
How platform rules interact with UAE law
- For purchases via Google Play or Apple App Store you must follow those platforms’ refund and cancellation procedures.
- For purchases through MobiSystems’ web store, the company's 30‑day money‑back guarantee may apply if conditions are met.
Practical tips for UAE consumers
Keep receipts, order IDs, and timestamps of purchases to support any refund or complaint.
If you believe local consumer law is breached, contact the UAE Ministry of Economy consumer protection services: moe.gov.ae.
Customer experiences
Positive feedback
Many users praise MobiSystems for an intuitive interface, cross‑platform compatibility, and value compared with other office suites.
Reviews often highlight seamless operation across devices and competitive pricing.
Negative feedback
Complaints include intrusive upgrade pop‑ups, some missing advanced features, and occasional stability or crash issues.
Other reported issues are ads for free users, paywalled core features, and slow customer support responses.
Balanced takeaway
MobiSystems is widely used and generally well-regarded for mobile productivity, but power users should verify feature parity and support responsiveness before committing.
Try trials where available and keep copies of critical documents before making long-term purchases.
Documentation checklist
What to prepare before requesting cancellation or refund
- Order or transaction ID and date of purchase.
- Email address or account used for the purchase.
- Screenshot of subscription page or billing statement showing the charge.
- Any correspondence with support and timestamps of cancellation attempts.
Where to submit documentation
- Google Play purchases: use Google Play support and the Play Store order history.
- Apple purchases: use Apple’s report-a-problem portal at reportaproblem.apple.com.
- MobiSystems web purchases: submit via MobiSystems support or account dashboard at mobisystems.com.
Common mistakes
Uninstalling the app expecting cancellation
Simply deleting the app does NOT cancel subscriptions on Google Play, App Store, or the MobiSystems account.
Always cancel through the store or web account used to purchase the subscription.
Contacting the wrong support channel
Requesting a refund from MobiSystems for an App Store purchase will usually be denied because Apple processes those transactions.
Match your refund request to the correct seller: Google, Apple, or MobiSystems web store.
Missing documentation
Not keeping receipts, order IDs, or screenshots can delay or prevent successful refund requests.
Collect evidence before filing disputes with stores or local consumer authorities.
Comparative recap
Quick comparison of cancellation and refunds
| Platform | How to cancel | Typical refund window | Key note |
|---|---|---|---|
| Google Play Store | Play Store > Profile > Payments & subscriptions > Subscriptions > Select > Cancel | About 48 hours (Google policy) | Uninstalling does NOT cancel; refunds beyond the window are not guaranteed |
| App Store (iOS) | Settings > Your name > Subscriptions > Select > Cancel | More likely within ~14 days (Apple handles refunds) | Apple processes refunds; MobiSystems cannot cancel App Store subscriptions for you |
| MobiSystems Web Store | My Account > Subscriptions and Products > View subscription > Cancel Trial/Auto‑Renewal | 30‑Day Money‑Back Guarantee (when purchased on web store) | Web purchases may qualify for 30‑day guarantee; service performed is non‑refundable |
After cancelling
Follow-up actions
Keep confirmation emails or screenshots showing successful cancellation and cancellation dates.
Monitor your bank/card statements to ensure no further renewals are charged after the current period.
Useful official links
- MobiSystems support: mobisystems.com
- Google Play help: support.google.com/googleplay
- Apple report a problem: reportaproblem.apple.com
- UAE Ministry of Economy (consumer protection): moe.gov.ae
Address
Corporate address
MobiSystems, 4501 Mission Bay Drive, Suite 3A, San Diego, CA 92109, USA.
For web store issues use the support channels listed above for the fastest resolution.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.