Cancel MYFAX online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myfax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation MyFax: Easy Method
What is MyFax
Service overview
MyFax is a cloud-based fax service that lets you send and receive faxes via email or a web portal, removing the need for a physical fax machine.
It operates on subscription plans with monthly or annual billing and supports inbound and outbound fax pages per plan.
How it is typically used
Businesses and home offices use MyFax for digital faxing, archiving, and integrating fax into email workflows.
The service is accessible through the MyFax Central web portal and mobile apps (App Store / Google Play).
How to cancel MyFax
Cancel online via MyFax Central
- Log in to MyFax Central at myfax.com.
- Go to Account Details → Billing tab → click the "Cancel My Account" link.
- You will keep access until the end of your current billing cycle and receive a cancellation confirmation email with a confirmation number.
Other cancellation routes
- If you subscribed via Apple App Store (iTunes), cancel inside your iTunes / Apple ID subscription settings; deleting the app does not stop auto‑renewal.
- If web cancellation is not working, contact MyFax support via chat or email and provide your MyFax number plus the last four digits of the billing card.
- For Google Play subscriptions, cancel via your Google Play account settings (official MyFax docs do not explicitly list Google Play but general marketplace rules apply).
What happens when you cancel
Account access and service end
After cancellation by the web portal, your account remains active until the end of the current billing period.
You can continue to send/receive faxes until that date; service will stop at the end of the paid term.
Billing and confirmation
You will receive an email with a cancellation confirmation number after a successful online cancellation.
If cancellation is processed via support, request and keep the written confirmation number or email for your records.
Will I get a refund?
Official policy summary
MyFax Terms & Conditions do not state a general right to refunds and specify cancellation becomes effective at the end of the billing cycle.
There is no explicit automatic refund provision listed in the official terms.
Practical considerations and exceptions
- Third-party summaries report MyFax generally does not provide full or partial refunds for subscription fees.
- If you believe you were billed in error, contact support and keep documentation; dispute options may depend on your payment method (card issuer, app store policies).
MyFax plans and pricing
Pricing overview
Exact AED regional prices are not published by MyFax; the table below shows USD-based plans converted to approximate AED values for reference.
Prices are approximate conversions and may vary with exchange rates or regional billing.
| Plan | Approx. Price (AED / USD) | Billing Period | Features |
|---|---|---|---|
| Home Office User | Approx. AED 44.04 per month (USD 12/mo) | Monthly | 100 pages send/receive |
| Home Office User (Annual) | Approx. AED 30.28 per month (billed annually) | Monthly (Annual billing) | 100 pages send/receive |
| Small Business User | Approx. AED 91.75 per month (USD 25/mo) | Monthly | 300 pages send/receive |
| Small Business User (Annual) | Approx. AED 76.53 per month (billed annually) | Monthly (Annual billing) | 300 pages send/receive |
| Power User | Approx. AED 165.15 per month (USD 45/mo) | Monthly | 600 pages send/receive |
| Power User (Annual) | Approx. AED 137.63 per month (billed annually) | Monthly (Annual billing) | 600 pages send/receive |
| MyFax App in-app subscription | Approx. AED 47.67 per month (USD 12.99/mo) | Monthly (in-app) | 300 combined inbound/outbound pages |
Your consumer rights in United Arab Emirates
General consumer protections
MyFax Terms & Conditions do not include a UAE‑specific 14‑day cancellation or refund right in their public policy.
UAE consumers are protected by local consumer protection laws that cover unfair contract terms, misleading pricing, and right to remedies.
Practical steps for UAE customers
- Keep all account records, invoices, and confirmation emails when you cancel.
- If you face unclear charges or refusal of reasonable remedies, consider contacting UAE consumer protection authorities for guidance.
Customer experiences
Positive feedback
Many reviewers praise MyFax support for being helpful and responsive, with specific agents often mentioned positively in reviews.
Some UAE reviewers note cost savings and an intuitive interface for basic fax needs.
Negative feedback
Common complaints include difficulty cancelling, continued billing after attempted cancellation, and occasional billing/overage disputes.
Users also report portal issues that can block online cancellation and frustration when refunds are not granted.
Documentation checklist
What to prepare before contacting support
- Account email and MyFax number (from your account dashboard or invoices).
- Last four digits of the billing card used for subscription payments.
- Copy of the cancellation confirmation email or any error messages from the portal.
Additional documents to keep
- Recent invoices or bank/card statements showing MyFax charges.
- Screenshots of Account Details → Billing page if online cancel button is missing or broken.
- Correspondence with support (chat transcripts, emails).
Common mistakes
Assuming deleting the app cancels subscription
Removing the MyFax app from your device does not cancel a subscription purchased through the App Store or Google Play.
Always cancel via the Apple ID / Google Play subscription settings or the MyFax web portal.
Not keeping cancellation confirmation
Failing to save the cancellation confirmation email or number can make it harder to prove you cancelled if billing continues.
Always request and store written confirmation and check your card statement next billing date.
Comparative recap
Quick comparison
| Aspect | MyFax | Typical alternatives |
|---|---|---|
| Cancellation method | Online portal + app store cancellations; email/chat support | Some competitors offer phone cancellations or in‑portal live support |
| Refund policy | No general refunds stated in Terms & Conditions | Others may offer pro‑rated refunds or trial periods |
| Pricing | Multiple tiers (Home, Small Business, Power); USD pricing converted to AED | Other providers may offer pay‑as‑you‑go or larger included page bundles |
| Support | Reported responsive support but mixed reviews on cancellation handling | Competitors vary; look for 24/7 phone support or local office presence |
After cancelling
Immediate next steps
Save the cancellation confirmation email and confirmation number for your records.
Monitor your card or bank statement for any unexpected charges after the billing cycle ends.
Useful official links
- MyFax cancellation and account help: https://www.myfax.com/cancel
- MyFax Terms & Conditions: https://www.myfax.com/legal/terms
- Contact MyFax support by email: support@myfax.com
Address
Corporate address
MyFax (corporate mailing address): 2 Gurdwara Road, 3rd Floor, Ottawa, ON K2E 1A2, Canada.
For account issues, use the MyFax web portal or official support email above rather than the mailing address for faster resolution.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.