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Obsidian

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Termination letter drafted by a specialized lawyer
Sender
Cancel Obsidian Subscription | Postclic
Obsidian
Office 32, Petrodar Tower
Sanabis Bahrain
support@obsidian.md
Cancellation of Obsidian contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Obsidian service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Obsidian
Office 32, Petrodar Tower
Sanabis , Bahrain
support@obsidian.md
REF/2025GRHS4

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Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Obsidian. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Obsidian: Easy Method

What is Obsidian

Overview

Obsidian is a Markdown-based knowledge management app that stores notes locally and links them into a personal graph. It focuses on local-first storage, extensibility via plugins, and flexible workflows.

Key characteristics

Obsidian offers offline-first notes, bidirectional linking, a plugin ecosystem, and optional paid services such as Obsidian Sync and Obsidian Publish. Core editing and local vaults are available in the free Personal tier.

How to cancel Obsidian

Cancel via web (recommended)

  • Sign in to your Obsidian account at https://obsidian.md/account.
  • Go to Billing → Invoices and refunds and choose the subscription (Sync or Publish) to cancel.
  • Follow the on-screen prompts to confirm cancellation; remote data deletion depends on the service and method used.

Cancel on mobile platforms

  • iOS (App Store): Open Settings → Your Name → Subscriptions → Obsidian and cancel there. Refunds are handled by Apple via Report a Problem.
  • Android (Google Play): Open Google Play → Menu → Subscriptions → Obsidian - Connected Notes → Cancel Subscription. Refunds follow the Google Play refund process at Google Play refunds.

What happens when you cancel

Access and renewal

When you cancel a paid Obsidian subscription, it will typically remain active until the end of the current billing period. Automatic renewal stops after cancellation.

Data and remote services

Local vault files remain on your device and are unaffected by cancellation. Remote vaults or published sites may be deleted when a refund is processed or after retention periods described by Obsidian.

Will I get a refund?

Obsidian refund policy (web purchases)

Obsidian offers full, no-questions-asked refunds for Sync and Publish if requested within 7 days of purchase via the web billing portal.

Exceptions and non-refundable items

  • After 7 days, refunds are generally not allowed except in exceptional cases - contact Obsidian support via official channels.
  • Non-refundable items include Catalyst licenses, Commercial licenses, and Obsidian Credit.
  • Refunding a subscription that includes remote data will delete remote vaults or publish sites irreversibly; local files remain intact.

Obsidian plans and pricing

Pricing table (AED)

Plan Price (AED) Period Key features
Free (Personal) AED 0.00 One-time / Free Full local app usage, core features, no Sync or Publish
Obsidian Sync - Standard AED 14.67 / month (annual) or AED 18.35 / month (monthly) Monthly / Annual Encrypted sync (1 vault, 1 GB, 1-month history, unlimited devices)
Obsidian Sync - Plus AED 29.36 / month (annual, 10 GB) or up to AED 58.72 / month (annual, 100 GB) Monthly / Annual Encrypted sync with larger storage tiers
Obsidian Publish AED 58.72 / month or AED 528 / year Monthly / Annual Publish selected notes to the web
Catalyst (Supporter) AED 91.75 / AED 183.50 / AED 367.00 One-time One-time supporter tiers with early access and badge

Notes on pricing

Prices are converted from USD using an approximate rate of 1 USD ≈ 3.67 AED. Official local App Store or Google Play pricing may differ by region and tax.

Your consumer rights in United Arab Emirates

Statutory rights

Obsidian’s refund policy does not override your statutory consumer rights in the UAE. The vendor’s policy states it does not affect statutory rights.

UAE guidance for digital purchases

  • Digital product purchases may be covered by UAE consumer protection regulations and could provide additional remedies beyond Obsidian’s policy.
  • For official UAE consumer guidance, see the government consumer protection information at UAE Government - Consumer Protection.

Customer experiences

Positive highlights

Users praise strong customization, markdown-based local storage, fast performance, and a robust plugin community. Many describe Obsidian as a "second brain" for knowledge work.

Common criticisms

Negative feedback often focuses on mobile app usability issues, occasional glitches, a steep learning curve, syncing costs, and lack of real-time collaboration features.

Documentation checklist

What to prepare before cancelling

  • Account email and Obsidian account login details.
  • Order ID, subscription name (Sync/Publish), and purchase date if available.
  • Platform used for purchase (web, iOS App Store, Google Play).

Supporting materials to include

  • Screenshots of subscriptions / invoices from account portal or App Store/Play receipts.
  • Backups of your local vault and any published site content you may need later.

Common mistakes

Not cancelling on the correct platform

Users sometimes cancel from the Obsidian web account but forget to cancel App Store or Google Play subscriptions. This can lead to unexpected charges.

Assuming refunds after the 7-day window

Many expect refunds after 7 days; however, Obsidian’s web refund policy applies within 7 days for Sync and Publish. Requests after that may be declined unless exceptional.

Comparative recap

At-a-glance comparison

Plan Best for Key takeaway
Free (Personal) Users who want local-first notes Full core features without cloud sync or publish
Obsidian Sync - Standard Individuals needing encrypted sync across devices Affordable entry sync with 1 GB and one-month history
Obsidian Sync - Plus Users with larger storage needs Higher storage tiers for more vault data
Obsidian Publish People publishing selected notes to the web Turn notes into a hosted website for readers
Catalyst Supporters and early-access users One-time purchase; generally non-refundable

Decision pointers

  • Choose Free if you only need local notes and plugins.
  • Choose Sync if you want encrypted cloud sync across devices.
  • Choose Publish for lightweight public note hosting.

After cancelling

Immediate steps

  • Confirm cancellation in your Obsidian account at Account or in the App Store / Google Play subscription settings.
  • Back up your local vault immediately to ensure no data loss.

Support and recovery links

Address

Obsidian public office

Office 32, Petrodar Tower, Sanabis, Kingdom of Bahrain.

Official website

For account management and support visit https://obsidian.md/.

Similar cancellation services

FAQ

To cancel your Obsidian Sync subscription, sign in to your account at https://obsidian.md/account, go to Billing → Invoices and refunds, select your subscription, and follow the prompts to confirm cancellation. You can also cancel in writing via email or registered mail.

No, your local vault files will remain on your device and will not be affected by the cancellation of your subscription. However, remote vaults may be deleted based on the service used.

Yes, Obsidian offers full refunds for the Publish subscription if requested within 7 days of purchase. After that, refunds are generally not allowed except in exceptional cases.

To cancel on iOS, go to Settings → Your Name → Subscriptions → Obsidian and cancel there. For Android, open Google Play → Menu → Subscriptions → Obsidian and cancel. Always keep proof of cancellation.

If you cancel your Obsidian Publish subscription, your published notes may be deleted when a refund is processed or after the retention period specified by Obsidian. Ensure you back up any important data.