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Cancel OPENART online
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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Openart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Openart: Easy Method
What is Openart
Overview
Openart is a subscription-based AI platform for generating and editing artwork and creative images. It combines multiple AI tools to help users create, refine, and manage visual assets online.
Core purpose
The service targets creators, designers, and hobbyists seeking automated image generation and editing features. Access is provided through web accounts and mobile apps where available.
How to cancel Openart
Cancel via website (recommended)
- Sign in at https://openart.ai/.
- Go to Account Settings → Subscriptions.
- Switch to the Free plan or select Cancel subscription to stop auto‑renewal.
- Confirm the cancellation when prompted; note the end-of-period effective date.
Other cancellation methods
- Email: send a cancellation request to support@openart-ai.com. Include account email and subscription details.
- Postal mail: send a registered letter to the company address (see Address section). Keep proof of posting.
- Mobile platforms: App Store / Google Play cancellations may need to be handled through Apple or Google if billed there.
What happens when you cancel
Access and service period
Cancellation takes effect at the end of your current billing period; you retain access until that date. After the billing period ends, premium features are disabled.
Credits, data and renewal
- Remaining credits are immediately forfeited upon cancellation and are not carried forward.
- Subscription will not auto‑renew after cancellation.
- Your account data may be retained by Openart per its privacy policy; export any content you need before access ends.
Will I get a refund?
Standard refund policy
Openart's Terms of Service state that "All purchases are non‑refundable." Cancellation stops future billing but does not automatically trigger refunds.
Possible exceptions
- The Privacy Policy notes refunds are generally not offered but exceptional cases may occur.
- Where refunds are allowed as exceptions, a transaction processing fee (reported around 15%) may apply.
- If you believe an unauthorized charge occurred, contact support and your payment provider promptly to dispute the charge.
Openart plans and pricing
Current UAE App Store pricing (verified)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium 1 Week | AED 24.99 | Weekly | Access to all premium features for one week |
| Premium 1 Year | AED 149.99 | Annual | Access to all premium features for one year |
Notes on pricing
These prices are taken from the UAE App Store listing as of several months ago. Monthly or lifetime AED-priced plans were not listed in the UAE store at that time.
Your consumer rights in United Arab Emirates
Cooling-off and withdrawal
UAE consumer protection rules may provide a cooling-off period (commonly 14 days) for digital services if not used, but specifics depend on the nature of the digital good or service.
Refunds, auto‑renewal and complaints
- If a provider states "no refunds", that can limit routine refund claims, but laws require clear consent for auto‑renewals and easy cancellation.
- If you experience unauthorized charges or misleading renewal practices, you may file a complaint with the UAE Ministry of Economy's consumer protection department.
- Consider also contacting your bank or card issuer to dispute unauthorized or problematic charges.
Official UAE consumer information: UAE Ministry of Economy.
Customer experiences
Positive feedback
- Many users praise responsive and helpful customer support who sometimes resolve issues or provide compensation.
- Users often like the platform's ease of use and the range of creative AI tools in one place.
Negative feedback
- Complaints include rapid depletion of credits and loss of unused credits on cancellation.
- Some users report billing problems, unexpected charges after cancellation, and difficulty obtaining refunds in practice.
Documentation checklist
What to gather before contacting support
- Account email and username used with Openart.
- Purchase receipts, invoice numbers, and payment dates.
- Screenshots showing subscription status, billing charges, and cancellation confirmations.
Additional evidence to support disputes
- Correspondence with Openart support (emails, chat transcripts).
- Bank or card statements showing charges you dispute.
- Terms of Service or screenshots of advertised refund/cancellation text if relevant.
Common mistakes
Assuming immediate refund
Many users assume cancelling triggers a refund; with Openart, cancellation stops future billing but does not provide pro‑rata refunds. Always verify refund language before purchase.
Missing App Store/Play billing steps
If you subscribed through Apple or Google, cancelling on the Openart website may not stop billing. Cancel directly through the App Store or Google Play subscriptions page to ensure billing stops.
Comparative recap
Quick comparison
| Topic | Openart | Typical App Store / Google Play |
|---|---|---|
| Cancellation method | Web account settings, email, postal mail | Cancel via Apple ID / Google Play subscriptions |
| Refund policy | All purchases non‑refundable (exceptions possible) | Apple/Google refund requests handled by platform support |
| Unused credits | Forfeited immediately on cancellation | Varies by app; many apps forfeit unused in‑app credits |
| Dispute route in UAE | Contact support, then UAE Ministry of Economy if unresolved | Contact platform support; dispute via bank or UAE authorities if needed |
How to use this recap
Use the table to decide whether to cancel via Openart or via the mobile platform where you were billed. Keep documentation ready for disputes.
After cancelling
Actions to take immediately
- Export any important images or projects before access ends.
- Save receipts, confirmation emails, and screenshots proving cancellation.
Useful links and contacts
- Openart home: https://openart.ai/
- Openart Terms of Service: Terms
- Support email: support@openart-ai.com
- Apple subscriptions help (UAE): Cancel subscriptions on Apple
- Google Play subscriptions help: Cancel subscriptions on Google Play
- UAE consumer protection: UAE Ministry of Economy
Address
Registered office
705 Sims Drive #02-17, Shun Li Industrial Complex, 387384, Singapore.
Contact note
For cancellations by post send a registered letter and retain proof of posting. For fastest resolution use the online account settings or the support email above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.