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Cancellation service #1 in UAE
Opus Clip is an AI-powered web and mobile service that automatically creates short social media clips from longer videos. It offers subscription tiers with monthly credits, export options, and AI features like captions and B-roll suggestions.
The platform targets creators who want faster clipping, captioning, and formatting for platforms like Instagram, TikTok, and YouTube. Subscriptions are managed either through the web dashboard or mobile app stores.
After cancelling, you keep access to your paid features until the paid period ends. You can continue to use credits and export clips during that time.
Once the billing period ends, your account will revert to the Free plan and any premium features will be disabled.
Cancellation stops automatic renewal; you will not be billed again after the current paid period finishes. Web cancellations are applied to prevent renewal at the next billing cycle.
Purchases made through Apple or Google remain under their billing systems and must be managed through those platforms.
Your projects, uploaded videos, and account data remain available per Opus Clip's data retention policy. Download any needed exports before your access ends.
If a project refund is approved, credits are returned to your account under the conditions described below.
Opus Clip offers a project-based refund for Pro users: refunds are available up to 14 days after the initial upload, provided no clip from that project has been downloaded.
If a clip from the project has been downloaded, the project refund is no longer available. Refunds return credits to the account when applicable.
If you purchased via the App Store, Apple handles refunds and you must request the refund through Apple Support or the App Store app.
If you purchased via Google Play, Google handles refunds and you must request the refund through Google Play Help.
Opus Clip’s publicly stated terms generally do not provide prorated refunds for unused time after cancellation. Expect service to remain until period end without a prorated payout.
If charges persist after cancellation, use the platform (Apple/Google) or your payment provider dispute channels to escalate the issue.
| Plan | Price (approx.) | Period | Key features |
|---|---|---|---|
| Free Plan | AED 0 (approx.) | Monthly | 60 credits/month, watermark, limited export duration |
| Starter | AED 55 (approx.) | Monthly | 150 credits/month, no watermark, animated captions, auto-posting |
| Pro | AED 106 (approx.) | Monthly | Higher credits/year equivalent, AI B-roll, team workspace, scheduler, exports |
Prices shown are approximate AED conversions based on USD list prices (1 USD ≈ 3.67 AED). Exact local pricing may vary by store or region.
For up-to-date and UAE-specific pricing, check the App Store, Google Play, or the Opus Clip billing page when signing up.
Opus Clip’s public policies do not explicitly state a statutory 14-day cooling-off right under UAE law. Do not assume automatic statutory refunds apply as they might in other jurisdictions.
Project-based refunds are provided only under the platform’s stated conditions (see above).
If you experience unauthorized charges or unresolved refund requests, first use the App Store/Google Play dispute tools or your payment card provider’s chargeback process.
For persistent unresolved issues, you may contact UAE consumer protection authorities for guidance.
Consult the UAE government consumer portal for general consumer protection information and complaint submission: UAE - Consumer Protection.
You can also refer to the Ministry of Economy for national consumer protection policies.
Many users praise Opus Clip for saving time and simplifying the process of creating social clips, especially for automatic captioning and fast exports.
Some users note a good user interface and helpful automation features that improved workflow.
Common complaints include technical issues (glitches, subtitle quality, mismatched audio) and watermarks during trials.
Recurring user reports highlight difficulties cancelling and frustrations with refunds or unresponsive customer support.
Overall feedback is mixed: the product is valued for automation, but support and billing experiences are uneven for some users.
Documentation and careful cancellation steps can reduce the risk of billing disputes.
Many users assume cancelling in the Opus dashboard cancels an App Store or Google Play subscription. If you purchased through a mobile store, cancel via that store to stop future charges.
Users sometimes expect a prorated refund after cancelling mid-period. Opus Clip generally does not provide prorated refunds; access continues until the period end.
Requesting a project refund after any clip from that project was downloaded will usually be denied. Verify downloads before seeking a refund under the project policy.
| Method | Where to cancel | Refund handled by | Effect on subscription | Notes |
|---|---|---|---|---|
| Web / Dashboard | Opus Clip web dashboard (Crown icon) | Opus Clip (project refunds) / Billing remains seller-managed | Stops renewal; access until period end | Downgrade rules apply; Free switch requires < 30 minutes credits |
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions | Apple | Active until end of billing period | Apple controls refunds and subscription record |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions | Active until period end | Use Google Play refund flow for Play purchases |
Always cancel through the platform that processed your payment and keep receipts and screenshots to support any refund or dispute.
Download any important clips and export data before the paid period ends. Check your remaining credits and use them if needed.
Keep confirmation screenshots or emails that show cancellation and billing history.
Opus Clip (Opus) - 228 Hamilton Avenue, Suite 325, Palo Alto, California, 94301, United States.
Use the Opus website to locate official support or contact forms. For App Store or Google Play purchases, use the respective store support channels for billing and refund requests.
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Written by Reem Al Falahi
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.