Cancel PACER online
Cancellation service #1 in Canada
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pacer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Pacer: Easy Method
What is Pacer
Overview
Pacer is a mobile health and fitness app that tracks steps, hosts virtual challenges and races, and offers a Premium subscription for additional features. The service is available primarily through the Apple App Store and Google Play Store.
Where it's used
Pacer is used worldwide, including in the United Arab Emirates, and integrates with platform subscription systems (Apple / Google) for billing and trial management.
How to cancel Pacer
Cancel on iOS (App Store)
- Open Settings on your iPhone, tap your name, then tap Subscriptions.
- Find Pacer in your subscriptions list and tap Cancel Subscription to stop auto-renewal.
- Note: Pacer itself does not process App Store cancellations or refunds; this is handled by Apple.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions → Pacer, then tap Cancel subscription.
- If you need a refund, use Google Play's "Report a problem" tool or refund request flow.
Cancel on the Web or via Pacer support
- Pacer Premium access and cancellations are controlled by Apple or Google; there is no in-app web cancellation for Premium.
- For issues that require Pacer review (billing disputes, special cases), contact Pacer Support via their official help site: support.mypacer.com.
What happens when you cancel
Access after cancellation
Cancelling stops future automatic renewals but does not immediately remove already-paid access.
On App Store or Google Play, you keep Premium features until the current paid period ends.
Data and account retention
Your Pacer account and recorded activity remain intact after cancelling a subscription.
To delete data or the account entirely, follow the account settings in-app or contact Pacer Support for guidance.
Will I get a refund?
Pacer refund policy
Pacer itself does not offer refunds for subscription charges, including charges at the end of a free trial.
Cancellation only prevents future payments; refunds are handled by the platform where you purchased.
Platform exceptions and how to request refunds
- Apple (iOS): Request refunds through Apple's report-a-problem system; Apple controls refund decisions for App Store purchases.
- Google Play (Android): You may get a refund via Google within ~48 hours using the Play Store refund flow; after that, contact Pacer Support with proof for review.
- Virtual challenge/race entries are generally final sale; exceptions (damaged physical items, lost shipments, or special cases) may be reviewed case-by-case via Pacer Support.
Pacer plans and pricing
Overview of available plans
Below are prices shown on the Apple App Store (UAE listing). Android AED pricing was not available in the verified data.
Notes on pricing
Different listed titles may refer to the same billing periods; verify the subscription term in the App Store before purchase.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| 1 Year Access (with Trial) | AED 119.99 | Annual | Includes trial, full year access |
| Pacer Premium Yearly | AED 114.99 | Annual | Annual premium subscription |
| Premium Subscription | AED 14.99 | Monthly (likely) | Monthly premium features |
| Premium with Free Trial | AED 19.99 | Monthly (likely) | Monthly subscription with free trial |
| Premium Subscription | AED 74.99 | - | Unspecified billing period |
| Premium Subscription | AED 119.99 | Annual | Annual premium subscription |
Your consumer rights in United Arab Emirates
Key UAE consumer protections
UAE consumer law requires clear disclosure of auto-renewal and cancellation rights for digital subscription services.
A "no refunds" policy may be unenforceable unless properly disclosed and a cooling-off period is provided under local rules.
How this applies to platform purchases
- Purchases made through Apple or Google are often governed by those platform T&Cs, which include their own refund processes.
- If a platform denies a refund and you remain unsatisfied, you may escalate to Pacer Support for discretionary review, but this is not guaranteed as a legal right.
- Physical items tied to virtual challenges (e.g., medals) may be eligible for replacement or refund in cases of defective delivery under UAE consumer law.
Customer experiences
Positive feedback
Many users praise Pacer for engaging virtual challenges, attractive medals, an intuitive interface, and responsive customer service.
The App Store UAE listing shows a very high overall rating and positive comments about community and tracking features.
Common complaints
Negative reports include step count inaccuracies, problems across time zones, accidental subscription activation, and difficulty cancelling within the app.
Users also report intrusive ads or notifications and mixed experiences with customer support outcomes.
Documentation checklist
What to gather before cancelling
- Copy of the purchase receipt from Apple or Google Play (email or in-store purchase history).
- Proof of trial start/end dates if disputing a trial charge.
- Screenshots of subscription entries in App Store / Google Play showing Pacer.
- Order number or transaction ID for virtual challenge entries (if applicable).
When contacting support
- Include account email, device type, purchase platform (Apple/Google), and a concise description of the request.
- Attach proof documents and any relevant screenshots to speed up review.
Common mistakes
Mixing up cancellation and refund
Users often cancel a subscription but expect an immediate refund; cancellation prevents future billing but does not automatically refund past charges.
Refund requests must follow the platform's process (Apple/Google) unless Pacer agrees to review after platform denial.
Attempting to cancel via the app or web
Some users search for an in-app or web cancel button; Premium purchases made through Apple or Google must be cancelled via those platforms.
Contacting Pacer Support is appropriate for disputes, replacements, or exceptional cases, but it does not replace platform cancellation steps.
Comparative recap
At-a-glance comparison
| Platform / Topic | How to Cancel | Refund Route | Access After Cancel |
|---|---|---|---|
| iOS (App Store) | Cancel via iPhone Settings → Subscriptions | Request via Apple report-a-problem | Access remains until paid period ends |
| Android (Google Play) | Cancel via Play Store → Subscriptions → Pacer | Request via Google Play refund tool (within ~48 hours preferred) | Access remains until paid period ends |
| Web / Pacer Support | No web cancellation for Premium; contact Support for disputes | Pacer does not grant direct subscription refunds; support can review special cases | Paid access governed by platform billing period |
After cancelling
What to monitor
Check the App Store or Google Play subscription page to confirm the status shows "Cancelled" and note the end date of access.
Keep email receipts and screenshots until any dispute or verification is fully resolved.
Useful official links
- Pacer Help Center: support.mypacer.com
- Pacer Terms of Service: mypacer.com/termsofservice
- App Store (UAE) listing: Pacer on the App Store
Address
Support email
For account questions and special-case reviews, contact Pacer Support through their help site: support.mypacer.com.
Postal contact
For postal correspondence, use the address provided by Pacer in their official contact channels or Terms of Service.
If you require a specific mailing address for legal notices, request it directly from Pacer Support via the official help site above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.