Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Photogrid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Photogrid: Easy Method
What is Photogrid
Overview
Photogrid is a photo-editing and collage-making app that offers templates, filters, stickers and subscription tiers for premium features.
It is available on iOS, Android, and via a web interface at the official site.
Main features
Features include collage layouts, stickers, watermark removal, and premium content unlocked by paid plans.
Subscriptions auto-renew unless cancelled; the app also offers in-app purchases and time-limited trials in some stores.
How to cancel Photogrid
Cancel on App Store (iOS)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions to manage PhotoGrid subscriptions.
- Cancel at least 24 hours before the end of the current period; cancellations take effect at the end of the billing term.
- Do not attempt to cancel from inside the PhotoGrid app - Apple handles iOS subscriptions.
- See Apple’s official guide: Manage subscriptions on iPhone.
Cancel on Google Play (Android)
- Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions, and select PhotoGrid to cancel.
- Deleting the app or your account does not cancel the subscription; you must cancel within Google Play.
- Users report cases where subscriptions remained active after attempted cancellation; confirm status in Google Play and save confirmation screenshots.
- See Google’s official guide: Cancel subscriptions on Google Play.
Cancel on Web (photogrid.app) and by contacting support
- Web cancellations are typically in your account settings at https://www.photogrid.app/en/, though the public FAQ does not list a specific step-by-step flow.
- You can also contact Photogrid support by email: support@photogrid.app or photogridapp.feedback@gmail.com to request cancellation.
- Postal cancellation requests can be sent to the official company address (see Address section below) if needed.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it typically remains active until the end of the paid period.
You retain premium access for the remainder of the billing term; access ends at expiry unless you resubscribe.
Renewal and billing
Auto-renewal stops after cancellation; you will not be billed for the next period once cancellation is confirmed.
For iOS, cancellations must be 24 hours before period end to avoid renewal; for Google Play, cancel before renewal in the Play Store.
Account and data
Cancelling a subscription does not necessarily delete your Photogrid account or user-created projects.
If you want data removed, request account deletion explicitly via support email and keep copies of important files beforehand.
Will I get a refund?
App Store (iOS) refund handling
Apple generally handles refunds for iOS purchases; Photogrid states refunds are not typically available and Apple decides on Apple Store refunds.
If you believe you qualify, request a refund through Apple’s Report a Problem portal or contact Apple Support.
Google Play (Android) refund handling
Photogrid has no published, app-specific refund policy for Google Play; refunds depend on Google Play policies and outcome of user disputes.
Users have reported difficulty obtaining refunds when charges continued despite cancellation attempts.
Web purchases and other exceptions
The Photogrid website does not publicly state explicit refund terms (for example, a 14-day right); contact support to request a refund and supply purchase evidence.
- Always keep receipts, subscription IDs and screenshots to support a refund request.
- If a charge appears unauthorised, contact your bank and file a dispute if necessary.
Photogrid plans and pricing
Pricing summary
The following prices were observed in the United Arab Emirates store listings around 2025.
Periods for many in-app purchases are unspecified except where noted (PhotoGrid VIP = 1 year).
Verified price table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| PhotoGrid Premium | AED 114.99 | In‑App Purchase (unspecified) | Unlock layouts & materials; ad‑free; watermark removal |
| PhotoGrid Plus | AED 18.99 | In‑App Purchase (unspecified) | Additional elements or features beyond free tier |
| PhotoGrid VIP | AED 129.99 | 1‑year subscription | Full premium access for one year |
| PhotoGrid Pro | AED 114.99 | In‑App Purchase (unspecified) | Pro features, similar to Premium |
| Perfect Grid Experience | AED 10.99 | In‑App Purchase (unspecified) | Enhanced grid experience features |
| Remove Watermark | AED 3.99 | In‑App Purchase (unspecified) | Removes watermark |
| PhotoGrid weekly2.99 | AED 12.99 | Weekly | Weekly access to unspecified premium features |
| Perfect Grid Experience (alternate) | AED 87.99 | In‑App Purchase (unspecified) | Possible annual or alternate tier |
Your consumer rights in United Arab Emirates
General protections
UAE consumer law provides protections against misleading advertising and requires clear disclosure of key contract terms for goods and services.
Digital goods and subscriptions may be subject to these general consumer protections if information was not clearly communicated.
Practical implications for Photogrid users
If Photogrid failed to clearly disclose auto‑renewal, trial conditions, or cancellation steps, that may conflict with UAE consumer protection principles.
If you believe terms were misleading, collect documentation and consider filing a complaint with the UAE Ministry of Economy or seeking bank dispute remedies.
Where to get official help
For official guidance or to lodge a complaint, consult the UAE Ministry of Economy: https://www.economy.gov.ae/.
Keep records of purchases, communications and screenshots to support any formal complaint.
Customer experiences
Positive feedback
Some users praise PhotoGrid as a capable and efficient photo editor suitable for collages and quick printing.
Reviewers noted good layout tools and practical output for physical printing without excessive cropping or ink waste.
Negative feedback
Many complaints relate to immediate charges despite advertised free trials and difficulty obtaining refunds.
Users report problems cancelling via Google Play and that customer service responses are slow or ineffective in resolving charges.
Balanced takeaway
Photogrid is feature-rich but prospective subscribers should carefully read trial terms and manage subscriptions through the platform store.
Document every step when cancelling and retain purchase receipts in case disputes are required.
Documentation checklist
Essential items to collect
- Order/receipt email and transaction ID from App Store, Google Play, or web purchase.
- Screenshot of subscription status in your Apple or Google account showing active/renewal dates.
- Copies of any in‑app receipts or Photogrid account pages showing plan details.
Support evidence
- Copies of emails to/from Photogrid support (support@photogrid.app or photogridapp.feedback@gmail.com).
- Bank or card statements showing the charge you dispute, with date and amount highlighted.
- Dates and screenshots of attempted cancellations or confirmation messages from app stores.
Common mistakes
Assuming deleting the app cancels subscription
Deleting the PhotoGrid app does not cancel store subscriptions. You must cancel via the App Store or Google Play subscriptions page.
Always check your store account to confirm cancellation and retain a screenshot.
Waiting until after renewal
Cancelling too late (less than 24 hours on iOS) can result in an automatic renewal for another billing period.
Set reminders before trial end or renewal date to avoid unintended charges.
Not saving proof
Failing to save receipts, confirmation emails, or screenshots makes refunds and disputes harder to resolve.
Keep all documentation and timestamped communications with support for at least several billing cycles.
Comparative recap
Quick platform comparison
The table below summarises how cancellation and refunds typically work across common platforms for Photogrid.
Official guidance sources
Follow the platform-specific links provided in the table for the authoritative cancellation flows and refund requests.
| Platform | How to cancel | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel in Apple Account Settings → Subscriptions; at least 24 hours before period end. | Handled by Apple; refunds not guaranteed - use Apple Report a Problem. | Do not cancel inside the app; Apple manages billing. |
| Google Play (Android) | Cancel in Google Play Store → Subscriptions; deleting app does not cancel. | Depends on Google Play policies; Photogrid has no public Android refund policy. | Users report cases where charges continued; confirm cancellation and save proof. |
| Web (photogrid.app) | Likely via account settings on the web or by contacting support via email. | No explicit public refund terms; contact support with purchase evidence. | Public FAQ lacks a detailed cancellation procedure; use support channels. |
After cancelling
Confirm cancellation
Verify your subscription status in the Apple or Google account and keep a screenshot of the cancelled status and end date.
If you do not see cancellation confirmation, contact support immediately and your bank if unauthorised charges appear.
Helpful links and contacts
- Photogrid official site and account: https://www.photogrid.app/en/
- Apple subscription management: https://support.apple.com/en-us/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
- UAE Ministry of Economy (consumer issues): https://www.economy.gov.ae/
Address
Company address
Jupiter Palace Pte. Ltd. 12 TAI SENG LINK #04-01B Singapore, Singapore 534233 Singapore
Use this address for postal cancellation requests or formal correspondence if required.
Support emails
Photogrid support: support@photogrid.app
Alternative contact: photogridapp.feedback@gmail.com
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.