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Cancellation service #1 in UAE
Picsart is a creative software-as-a-service platform for photo and video editing, offering tools such as background removal, AI image features, templates and other Gold/Plus/Pro features.
The service is available via mobile apps (iOS and Android) and via the web at picsart.com, with subscriptions that auto-renew unless cancelled.
Picsart works as native apps on the App Store and Google Play and through an account on picsart.com.
Subscription billing depends on where you purchased the plan (App Store, Google Play, or picsart.com).
When you cancel, you typically retain access to paid features until the current paid period ends.
Auto-renewal is stopped, but service remains for the time already paid for.
Your account and created content remain available unless you delete your account; cancellation affects billing only.
To remove account data, follow Picsart account deletion procedures from your account settings or support.
Picsart's publicly stated policy is that all payments are non-refundable and partial periods are not refunded.
That policy applies to subscriptions purchased directly through picsart.com unless otherwise stated.
UAE consumer laws (for example cooling-off rights in some e-commerce contexts) may offer additional options, but Picsart's policy may not expressly honor them.
If you believe a UAE consumer-rights exception applies, you can pursue the complaint with Picsart and local consumer protection authorities.
| Plan | Price (AED) | Billing period | Notes |
|---|---|---|---|
| Picsart Gold Weekly | AED18.99 | Weekly | Gold features (store listing) |
| Picsart Gold Monthly | AED29.99 | Monthly | Gold features |
| Picsart Gold Annual | AED184.99 | Annual | Gold features |
| Picsart Plus Monthly | AED29.99 | Monthly | Plus features |
| Picsart Plus Annual | AED199.99 | Annual | Plus features |
| Picsart Pro Monthly | AED38.99 | Monthly | Pro features |
| Picsart Pro Annual | AED244.99 | Annual | Pro features |
Prices above were retrieved from UAE store listings as of early 2026 and reflect store-displayed amounts; features per plan are summarized on store pages.
Actual charges may vary by platform, promotions, tax and local billing rules - always check the receipt on purchase.
UAE consumer protection frameworks can include a 14-day right of withdrawal for some e-commerce transactions, but application to digital subscription services varies.
Picsart’s public policy states payments are non-refundable and requires cancellation before auto-renewal, which may limit automatic application of cooling-off rights.
Many users praise Picsart for being user-friendly and for helpful AI features such as fast background removal and image alterations.
Reviewers frequently highlight the creative toolset and ease of producing polished results.
Frequent negative feedback includes difficulty cancelling subscriptions, unexpected charges after trials, and denied refund requests.
Users also report occasional bugs, crashes, paywalls, and slow customer support responses in some cases.
Example: uninstalling the app without cancelling in the App Store or Google Play - this does not stop auto-renewal.
Always cancel in the store that originally billed you (App Store, Google Play) or via picsart.com for web purchases.
Example: cancelling during a free trial or right after a charge and expecting a refund - Picsart’s policy states payments are non-refundable unless the app store issues one.
If you need a refund, file a request promptly with the relevant app store or Picsart support and keep documentation.
| Channel | How to cancel | Refund options | Notes |
|---|---|---|---|
| App Store (iOS) | Picsart app → More → Settings → Subscription → redirected to App Store | Request refund from Apple (subject to Apple policy) | Cancel in App Store to stop renewal |
| Google Play (Android) | Picsart app → More → Settings → Subscription → redirected to Google Play | Request refund from Google (subject to Google policy) | Cancel in Google Play to stop renewal |
| Web (picsart.com) | picsart.com → log in → profile photo → Settings → Billing & Subscriptions → Cancel | Submit refund request via Picsart help center; outcome evaluated by Picsart | Direct purchases handled by Picsart billing |
If you paid on mobile, start with the App Store or Google Play because they control the billing for that purchase.
If you paid on the web, manage billing from your Picsart account and contact Picsart support for refunds.
Attention: Opt Out Notice
PicsArt, Inc., Optima Onyx Tower, Suite 1103, 1010 South Federal Highway, Hallandale Beach, FL 33009
If you choose to send a postal cancellation or opt-out notice, include your account email, order details, and a clear statement requesting cancellation.
Keep proof of postage and delivery tracking when sending physical mail.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Reem Al Falahi
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.