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I hereby notify you of my decision to terminate the contract relating to the Pixomatic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Pixomatic: Easy Method
What is Pixomatic
Overview
Pixomatic is a photo-editing service that offers background removal, filters, and advanced editing tools for mobile and web users.
The product is offered as a subscription with free-trial options and multiple pricing tiers for monthly, annual, weekly, and Pro purchases.
How it is delivered
Pixomatic is available as a web service at the official site and as mobile apps distributed through the Apple App Store and Google Play.
Billing and subscription management depend on where you purchased the subscription (web, Apple, Google Play, PayPal).
How to cancel Pixomatic
Cancel on the Pixomatic website (recommended)
- Go to https://pixomatic.us/ and log in to your account.
- Open Account Settings > Manage Subscriptions, then click the “unsubscribe” button.
- Cancel at least 24 hours before the end of your billing period to prevent automatic renewal.
Cancel via app stores or PayPal
- If you subscribed through Google Play: open the Google Play Store app, go to Subscriptions, select Pixomatic, and tap Cancel Subscription. See Google Play support: Google Play - Cancel subscriptions.
- If you subscribed via the App Store (iOS): on your device go to Settings > your Apple ID > Subscriptions > Pixomatic > Cancel Subscription. See Apple support: Apple - manage subscriptions.
- If you paid on the web with PayPal: sign in to PayPal, go to Settings > Payments > Manage Automatic Payments and cancel the Pixomatic/Conceptiv Apps LLC billing agreement. Start at PayPal: https://www.paypal.com/.
What happens when you cancel
Access and features
Cancelling stops future automatic renewals but typically leaves your paid access active until the end of the current billing period.
After the period ends, premium features are removed and your account returns to the free tier unless you re-subscribe.
Data and project files
Your account and any content created while using Pixomatic generally remain available in your account, but policies vary - export important work before the subscription ends.
If you used a mobile app, local copies of edited images may remain on your device independently of the subscription status.
Will I get a refund?
Pixomatic refund policy
Pixomatic states that fees already paid are non-refundable; general refunds are not provided after payment or cancellation.
This is the company policy unless an exception is explicitly granted by Pixomatic or the payment platform.
Exceptions and dispute options
- If the service is defective or misrepresented, UAE consumer law may provide remedies (see consumer rights below).
- If you paid via Apple, Google Play, or PayPal, you can also request a refund via those platforms following their dispute processes.
Pixomatic plans and pricing
Overview of available plans
The following prices were observed in the UAE App Store listing as of early 2026 and show the most consistent values available.
If you need current prices, confirm on the official Pixomatic site or in your app store before subscribing.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium - Annual | AED 299.99 | Yearly | Full premium features via annual subscription |
| Premium - Monthly | AED 29.99 | Monthly | Full premium features via monthly subscription |
| PRO | AED 22.99 | One-time or unspecified | Pixomatic PRO feature tier (details unspecified) |
| Weekly Bundle | AED 22.99 | Weekly | Weekly bundle with free trial/limited features |
Your consumer rights in United Arab Emirates
Legal framework
UAE consumers are protected under Federal Law No. 15 of 2020 (Consumer Protection Law) and related decrees covering online trade and digital services.
These laws require accurate information, clear cancellation and refund terms, and rights to remedies where services are defective or misrepresented.
How to enforce your rights
- Keep receipts, subscription confirmations, and screenshots of terms and cancellation attempts.
- Contact Pixomatic support and the payment provider first; escalate to the Ministry of Economy or the relevant emirate DED if unresolved.
- UAE official portal for economic matters: https://www.economy.gov.ae/. For Dubai: https://ded.ae.
Customer experiences
Positive feedback
Some users praise Pixomatic's advanced editing tools and the "magic cut" background-removal feature for fast social-media workflows.
These features are repeatedly cited as useful by reviewers who rely on quick background edits.
Negative feedback
Several users report being billed after attempting cancellation or finding the 7-day free trial hard to cancel through their app store.
Complaints often involve difficulty locating or managing the subscription in the App Store or Google Play and unexpected charges.
Documentation checklist
Essential items to collect
- Subscription confirmation email or invoice showing plan, date, and payment method.
- Screenshots of your account subscription page and any cancellation attempts.
- Bank or card statements showing the charge(s) and transaction IDs.
Supporting items for disputes
- Correspondence with Pixomatic, Apple, Google, or PayPal (emails, chat logs).
- Terms of service or pricing screenshots that show the advertised offer or trial length.
- Timestamped screenshots of app-store subscription listings if applicable.
Common mistakes
Timing errors
One frequent mistake is cancelling too close to the renewal time. Pixomatic requires cancellation at least 24 hours before the billing period ends to stop auto-renewal.
Always cancel well before that window to avoid unintended charges.
Wrong cancellation channel
Users sometimes cancel on the Pixomatic website while the subscription was handled by Apple, Google, or PayPal, which does not stop the app-store renewal.
Confirm where the charge originates (App Store, Google Play, PayPal, or direct web) and cancel through that provider.
Comparative recap
Quick comparison
The table below summarizes plans, typical price points, cancellation channels, and refund expectations for quick reference.
| Plan | Price (AED) | Period | How to cancel | Refund policy |
|---|---|---|---|---|
| Premium - Annual | AED 299.99 | Yearly | Cancel via pixomatic.us or your payment provider | Generally non-refundable; disputes via payment platform or UAE consumer authorities |
| Premium - Monthly | AED 29.99 | Monthly | Cancel via pixomatic.us, App Store, or Google Play | Generally non-refundable; check app-store refund policies |
| PRO | AED 22.99 | One-time / unspecified | Cancel or contact support depending on purchase channel | Generally non-refundable; contact payment provider for disputes |
| Weekly Bundle | AED 22.99 | Weekly | Cancel via the store where you subscribed (web/App Store/Google Play) | Generally non-refundable; watch trial cancellation timing |
After cancelling
What to do immediately
- Save your final invoice and a screenshot that shows the subscription status as cancelled.
- Export or back up any images or projects you need before the subscription expires.
Useful official links
- Pixomatic official site and account management: https://pixomatic.us/
- Apple subscriptions support: https://support.apple.com/
- Google Play subscriptions support: https://support.google.com/googleplay/
- PayPal general support: https://www.paypal.com/
- UAE Ministry of Economy (consumer matters): https://www.economy.gov.ae/
Address
Company address
Bending Spoons Operations S.p.A., Via Nino Bonnet 10, Milano, Umbria 20154, Italy.
Support note
If you need assistance with billing disputes, start with the provider where you were charged (App Store, Google Play, PayPal) and keep the documentation listed above.