Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pixverse service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Pixverse: Easy Method
What is Pixverse
Overview
Pixverse is a subscription-based service and app for creators and businesses to manage, edit, and share visual content. It provides tools for image organization, editing and avatar content through paid plans.
Who uses Pixverse
Typical users include content creators, social media managers, and small businesses that need bulk or enhanced image features. Subscriptions are available as weekly, monthly, or one-time purchases for avatar packs.
How to cancel Pixverse
Cancel inside the Pixverse app (in-app)
- Open the Pixverse app on your device.
- Go to the Subscription or Account page.
- Find "Subscription Management" and follow the prompts to cancel.
- Note: Deleting the app or deleting your account does NOT cancel the subscription.
Cancel via Apple App Store or Google Play
- Apple App Store: Settings → Apple ID → Subscriptions, select Pixverse, then cancel. Cancel at least 24 hours before renewal to avoid the next charge.
- Google Play Store: Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions, select Pixverse, then cancel.
Web / fallback cancellation
- If cancellation controls are not visible, try downgrading to a AED 0/basic plan if available.
- If that is not possible, contact Pixverse support via their official site (support or contact options) or any listed community channels (for example Discord) and request cancellation.
- Reminder: Deleting your account or app does not automatically cancel third‑party platform subscriptions.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, you typically keep access until the end of your current billing period. Access ends at the natural expiry of that period unless Pixverse specifies otherwise.
Renewals and billing
Cancellations stop future renewals but do not retroactively remove charges already billed. For App Store or Google Play purchases, the platform handles billing and renewal timing.
Data and account status
Cancelling a subscription does not necessarily delete your Pixverse account or stored content. If you want account deletion, follow the account deletion process separately and confirm whether any data removal will occur.
Will I get a refund?
General refund policy
Pixverse directs refund requests for app purchases to the purchasing platform (App Store or Google Play). Pixverse terms state: "No refunds will be issued for partial billing periods unless otherwise required by law."
Exceptions and how to request a refund
- If you purchased via Apple, request a refund through Apple: Apple Subscriptions help or Report a Problem.
- If you purchased via Google Play, request a refund via Google Play Help: Google Play refunds.
- Direct purchases or exceptional disputes may be handled by Pixverse support - provide receipts and details when contacting them.
Pixverse plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Access (weekly) | AED 19.99 / 22.99 / 24.99 / 39.99 | Weekly | In-app access subscription (multiple tiers) |
| Access (monthly) | AED 69.99 / 99.99 / 129.99 | Monthly | In-app access subscription (multiple tiers) |
| Avatar | AED 149.99 / 249.99 | One-time | Avatar in-app content (one-time purchase) |
Notes on pricing
- App Store and Google Play may display slightly different local prices and tax-inclusive totals.
- Features vary by tier; the store listing or in-app descriptions show exact entitlements per tier.
Your consumer rights in United Arab Emirates
Applicable rules
UAE consumer protection laws cover digital services and unfair trade practices and may provide remedies for defective services or misleading practices. Entitlements depend on how and where the purchase was made.
How to escalate in UAE
- For App Store or Google Play purchases, begin with the platform's dispute/refund process.
- If the platform or vendor does not resolve the issue, file a complaint with UAE consumer protection authorities through the official UAE government portal: UAE Consumer Protection.
- Keep receipts, transaction IDs and correspondence to support your complaint.
Customer experiences
Positive feedback summary
Some users appreciate Pixverse for its creative tools and the convenience of in-app subscription access. Experiences vary by user needs and chosen tier.
Common complaints
- Reports of unexpected or unauthorized charges and difficulties cancelling subscriptions, especially after deleting accounts.
- Complaints about disappearing credits, lack of refunds, poor or no customer support responses, and functionality issues such as persistent watermarks after paying.
Documentation checklist
What to prepare
- Account email and username used in Pixverse.
- Order receipts or transaction IDs from App Store / Google Play or Pixverse.
- Dates of billing, screenshots of subscription status, and any in-app purchase confirmation emails.
- Copies of communications with Pixverse support (timestamps and contents).
Where to send your request
- Contact Pixverse via official site: https://pixverse.ai/ (use the support/contact page).
- Use App Store or Google Play refund/report flows when purchases were made through those platforms.
- If unresolved in UAE, escalate to the UAE consumer protection portal with the collected documentation.
Common mistakes
Deleting the app but not the subscription
Many users think deleting the Pixverse app cancels the subscription. It does not. The platform (App Store / Google Play / in-app subscription) controls billing and must be used to cancel.
Cancelling the wrong platform
Purchases made through Apple must be cancelled via Apple; purchases through Google Play must be cancelled via Google. Contacting Pixverse directly without cancelling at the platform may not stop future charges.
Comparative recap
Quick comparison
| Method | How to cancel | Refund route | Key note |
|---|---|---|---|
| Pixverse app (in-app) | Subscription or Account → Subscription Management → Cancel | Contact platform or Pixverse, depending on purchase method | Deleting app/account does NOT cancel subscription |
| Apple App Store | Settings → Apple ID → Subscriptions → Pixverse → Cancel | Request refund via Apple support / reportaproblem.apple.com | Cancel ≥24 hours before renewal to avoid next charge |
| Google Play Store | Google Play → Profile → Payments & Subscriptions → Subscriptions → Pixverse → Cancel | Request refund via Google Play Help | Platform handles billing and refunds |
| Web / fallback | Downgrade to basic or contact Pixverse support via official site | Pixverse may direct you to platform or handle direct purchases | May require support ticket if controls are not visible |
Recommendation
- Always cancel using the same platform you used to purchase.
- Keep receipts and screenshots, and start refund requests through the platform first.
After cancelling
What to check
- Confirm cancellation in the subscription settings where you cancelled (App Store, Google Play or in-app).
- Save confirmation screenshots, email confirmations, and the cancellation date.
- Verify that access persists only until the end of the current billing period.
Helpful links
- Pixverse official site and support: https://pixverse.ai/
- Apple subscriptions help (UAE): Apple Subscriptions
- Google Play subscriptions and refunds: Google Play subscriptions
- UAE consumer protection information: UAE Consumer Protection
Address
Registered address
Motivai Private Limited, King George's Building, 346C King George's Ave., Singapore 208564.
Support contacts
For support and cancellation confirmation use Pixverse's official contact channels on their website: https://pixverse.ai/.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.