Quetext

Cancel QUETEXT online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Quetext
251 Little Falls Dr.
19808 Wilmington United States
support@quetext.com
Subject: Cancellation of Quetext contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Quetext service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Quetext
251 Little Falls Dr.
19808 Wilmington , United States
support@quetext.com
REF/2025GRHS4

cancellation Quetext: Easy Method

What is Quetext

Overview

Quetext is a subscription-based plagiarism detection and content-checking service that uses DeepSearch technology and AI detection to identify copied content across the web.

It offers features for individuals and teams including plagiarism checking, AI detection and citation tools accessible via web and mobile app stores.

Who uses it

Typical users include students, educators, writers and teams who need to check documents for originality and citation accuracy.

Quetext is delivered as a SaaS product with account-based subscriptions and tiered feature sets.

How to cancel Quetext

Cancel via Web (Quetext Dashboard)

  • Log in to your Quetext account at quetext.com.
  • Go to Account → Billing, then click the “Cancel” button and follow the prompts.
  • Cancellation requests may take up to 24 hours to process; you retain access until the end of the paid period.

Cancel via Mobile App Stores or Support

  • iOS (App Store): Cancel through Apple’s subscription management in iOS Settings; Quetext cannot cancel App Store subscriptions for you.
  • Android (Google Play): Cancel via Google Play subscription settings; Quetext provides no platform-specific cancellation from its site.
  • Other options: You may contact Quetext support by email or postal mail if dashboard cancellation isn’t possible.

What happens when you cancel

Access after cancellation

After you cancel, your subscription typically remains active until the end of the current paid period.

You can continue using paid features until that expiry date; access does not end immediately unless stated otherwise.

Account and data

Your account and stored data generally remain available for the duration of your access and may persist after expiry according to Quetext policies.

If you need data export or deletion, contact Quetext support via the official site for guidance.

Will I get a refund?

Standard refund policy

Quetext’s publicly posted Terms of Service state there are no refunds for charges already billed.

Cancelling does not typically produce a refund; you retain access through the paid period but previously charged amounts are not returned.

Exceptions and platform-specific refunds

  • App Store (iOS): Refunds are subject to Apple’s refund policies and are handled by Apple, not Quetext.
  • Google Play (Android): Refunds are subject to Google Play policies and handled by Google.

Quetext plans and pricing

Pricing availability

Exact UAE (AED) pricing for Quetext is not published publicly in the verified materials used here.

For current regional pricing please contact Quetext or check your account billing page.

Contact for accurate pricing

Plan Price Billing Period
Free Contact for pricing Monthly
Essential (Individual) Contact for pricing Monthly
Professional (Teams) Contact for pricing Monthly

Your consumer rights in United Arab Emirates

General rights

There is no indication in Quetext’s public materials of a 14‑day statutory cancellation or refund right applicable to UAE consumers.

UAE consumers should not assume EU-style 14‑day rights apply unless local law or the seller explicitly provides them.

Recourse for disputes

  • If you have billing or cancellation issues, consider contacting Quetext support first via the official site.
  • You may also file a complaint with the UAE Ministry of Economy’s Consumer Protection Department; see economy.gov.ae.

Customer experiences

Positive feedback

Many users report prompt and professional support responses and high ratings for ease of use and value on platform review sites.

Capterra UAE reviews show strong user satisfaction in recent entries for usability and customer service.

Negative feedback

Some users report difficulties cancelling, unexpected or duplicate billing, and not receiving refunds after charges.

Examples include a cancel button reappearing after cancellation and charges for add-ons or duplicate transactions.

Documentation checklist

What to gather before cancelling

  • Account email and username used to sign up with Quetext.
  • Subscription receipt or invoice showing the billing date and plan name.
  • Payment method details (last 4 digits of card or payment provider reference).

Supporting materials for disputes

  • Copies/screenshots of account billing page showing active subscription and cancellation attempts.
  • Email correspondence with Quetext support and any transaction IDs for disputed charges.

Common mistakes

Failing to cancel in the correct place

Users sometimes try to cancel via the Quetext dashboard while their subscription is billed through Apple or Google.

If your subscription was purchased via the App Store or Google Play, cancel in that store’s subscription settings to stop renewals.

Not keeping proof of cancellation

Another common issue is not saving confirmation of cancellation, which makes disputes harder to resolve.

Always save screenshots or emails that show cancellation confirmation and the timestamp.

Comparative recap

Quick comparison overview

Method How to cancel Refund source Processing time
Web (Quetext Dashboard) Account → Billing → Cancel via dashboard Quetext: no refunds for prior charges Up to 24 hours; access until end of paid period
iOS (App Store) Cancel in iOS Settings → Subscriptions Apple refund policy (handled by Apple) Varies by Apple; Quetext cannot process
Android (Google Play) Cancel in Google Play → Subscriptions Google Play refund policy (handled by Google) Varies by Google Play; Quetext cannot process

After cancelling

What to do next

Keep your cancellation confirmation and final invoice for your records.

Monitor your payment method to ensure no further unauthorized charges occur after the paid period ends.

Useful links and support

Address

Official mailing address

Quetext Software LLC

Attn: General Counsel, 251 Little Falls Dr., Wilmington, DE 19808, United States

Contacting by post

If you choose to send cancellation-related correspondence by postal mail, address it to the General Counsel at the address above.

Include your account details, payment receipts, and a clear statement of the cancellation request.

FAQ

To cancel your Quetext subscription via the web, log in to your account at quetext.com, go to Account → Billing, and click the 'Cancel' button. Remember to keep proof of your cancellation request.

After you cancel your Quetext subscription, you will retain access to your account and features until the end of the current paid period. Ensure you keep proof of your cancellation.

Quetext’s standard policy states that there are no refunds for charges already billed. Cancelling does not typically produce a refund, so check your billing terms for specifics.

Yes, you can cancel your Quetext subscription through the mobile app by going to your device's subscription settings. Keep proof of your cancellation request.

If you encounter issues while canceling your Quetext subscription, consider contacting Quetext support via email or registered postal mail for assistance. Keep proof of your communication.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.